4/10 Fair
1 February 2025
Bad luck or bad hotel
First I need to credit the woman at the front desk “Lidieka”for her prompt action in resolving the issues during our 10 day stay. She was the one bright spot during our stay. Not sure if it was our bad luck or the hotel is getting run down, but after checking in at midnight the tv in our room would not work. Next day it worked but the following morning it was out again. Maint “repaired” it but 2 days later it was out again. Another maint guy got it going for 1 day then out again. Finally we had to pack everything and move to another room. After 2 days there the toilet wouldn’t flush. Maint made “temp” repair. Could not tell if they came back to make proper fix. For our troubles we got a bottle of warm water. Finally let me say that at times we couldn’t tell if we were in a kennel or a hotel. From 6:30AM till dark there was barking somewhere in the hallways. You’d think there would be a better way to accommodate everyone.
David
David, 10-night family trip
Verified Hotels.com guest review