6/10 Good
12 November 2024
Rude/Obnoxious Front Desk Attendant
The front desk staff member named Miles on Sunday morning was very rude and obnoxious.
He knocked on my door at 10:50am saying it was checkout time and.I had to leave if I was checking out. I was on the phone so I didn’t answer right away and he kept on knocking saying it's the front desk and it's checkout time. I had to cut my conversation short on the phone and answered the door. I told him it was 10 minutes until checkout and I had asked the front desk staff when I checked in for a late check out. He said it was not noted on my room #. I told him I would try to leave by 11:30am.
He came knocking on my door again right at 11:30am. I was just getting out of the shower so I was not able to answer door right away. He again kept knocking on door nonstop saying frontbdesk. It's checkout time. He was so obnoxious. I got his manager's name and will be contacting him to let him know how obnoxious and rude he was.
And the room was nothing special at all. It was fairly clean, but bed was not comfortable and they had almost no towels nor any shampoo for bathroom.
Would not recommend this hotel at all. Stay away!!!
Greg
Greg, 1-night trip with friends
Verified Hotels.com guest review