Perched by the sea, The Empire Hotel & Spa invites you to unwind with a rejuvenating body treatment or aromatherapy at the onsite spa. Enjoy sun-kissed loungers by the indoor and outdoor pools, savor delicious meals at one of two on-site restaurants, and stay connected with in-room WiFi. Previous guests rave about the attentive staff.
At The Empire Hotel & Spa, you'll be within a 15-minute drive of Conwy Castle and Eryri National Park. Guests can visit the spa to be pampered with hot stone massages, aromatherapy or manicures and pedicures, and Watkins, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this Victorian hotel include an indoor pool, an outdoor pool and a bar/lounge. Fellow travellers like the helpful staff and overall property condition.
At a glance
Hotel size
54 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:30 PM; check-in end time: 11 PM
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast
2 restaurants
Bar/lounge
Room service (limited hours)
Snack bar/deli
What to do
Beach nearby
Bike rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Parasailing nearby
Skiing lessons nearby
Waterskiing nearby
Snowboarding nearby
Working away
Computer station
Services
Front desk (limited hours)
Porter/bellhop
Pool loungers
Facilities
2 buildings/towers
Built in 1854
Terrace
Health club
An outdoor pool
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Victorian architecture
Room amenities
Be entertained
DVD player
32-inch LCD TV
Digital TV channels
Home comfort
Air conditioning
Coffee/tea maker
Bathrobes
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Down duvet
Premium bedding
Freshen up
Free toiletries
Hairdryer
Stay connected
Free WiFi
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Spa
The on-site spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Watkins – This restaurant serves breakfast, lunch and dinner.
Poolside Restaurant – This restaurant serves lunch and dinner.
Fees & policies
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Does The Empire Hotel & Spa offer free cancellation for a full refund?
Yes, The Empire Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Empire Hotel & Spa?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at The Empire Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at The Empire Hotel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at The Empire Hotel & Spa?
Check-in start time: 2:30 PM; check-in end time: 11 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at The Empire Hotel & Spa and nearby?
Have fun with nearby winter activities such as snowboarding, skiing and snow tubing, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy treatments at the spa and relax in the indoor and outdoor pools. The Empire Hotel & Spa also has a sauna and a steam room.
Are there restaurants at or near The Empire Hotel & Spa?
Yes, there are 2 on-site restaurants.
What's the area around The Empire Hotel & Spa like?
The Empire Hotel & Spa is located near Llandudno North Shore Beach, only a short 1-minute walk from Llandudno ski slope and 4 minutes' walk from Promenade.
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The Empire Hotel & Spa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
16 February 2025
Weekend stay
Lovely hotel friendly staff and comfortable room although a little small bed was a queen size but very comfortable
Friendly cleaner greeted us every morning on the second floor
Nice ambiance in the evening witha nice touch of a piano playing lovely environment to relax and have a drink
Convenient location including parking
Gwenan
Gwenan, 2-night trip
10/10 Exceptional
26 November 2024
Always a comfortable stay with delicious food
Bill
Bill, 2-night trip
10/10 Exceptional
13 February 2025
I really enjoyed my stay at this hotel. Went away for a few days away as an early valentine's getaway. Despite the colder temperature, we both had a great time. The hotel was very clean, the staff were friendly and the location to the beach was minutes away. The facilities in the hotel were a bonus. I loved the use of the pool at the end of the day
Lyndsay
Lyndsay, 2-night trip
10/10 Exceptional
26 September 2024
Excellent hotel, close to beach and shops.
Clean, tidy, well appointed room with daily room service and staff, all who were polite, informative and willing to assist.
Restaurant food and service was very good.
Without hesitation, we shall return for further stays.
Andrew
Andrew, 4-night trip
10/10 Exceptional
26 July 2024
Fabulous public lounges,wonderful food,outstanding service
Jacqueline
Jacqueline, 2-night trip
10/10 Exceptional
2 May 2024
All excellent we had a great time brilliant location
David
David, 2-night trip
10/10 Exceptional
29 June 2024
Brilliant a lovely hotel. We keep going back so it must be lovely:)
D
D, 2-night trip
10/10 Exceptional
27 June 2024
Beautiful building in most convenient location, in fantastic North Wales town.
Barry
Barry, 3-night trip
6/10 Good
19 November 2024
Pleasant but.
Pleasant stay but we stayed in room 6 which has 2 very big sash cord windows which are both draughty and cold you can also hear a lot of road noise ie: delivery trucks and bin wagons with reverse sensor warnings at 7am, so with the weather being rather cold the room was cold even with the heating on.
Nicholas
Nicholas, 2-night trip
10/10 Exceptional
7 August 2024
Nice hotel - right place with parking
Great classic clean hotel with super friendly staff and great breakfast
You don’t need to know anymore .. as it’s all you would need for a short or a longer break
mark
mark, 2-night trip
10/10 Exceptional
8 April 2024
The Empire Hotel is a very relaxing and comfortable place to stay , the breakfast and all food is fantastic and the staff are all superb
Vicki
Vicki, 3-night trip
10/10 Exceptional
29 July 2024
Lovely hotel . Staff always smiling and very helpful nothing to much trouble.
Breakfast was lovely.
Lovely sitting area at the back of the hotel .
Look forward to going back 😃
Tia
Tia, 4-night trip
10/10 Exceptional
8 August 2024
Plenty of attentive staff, portraying a friendly manner. Food excellent. Large bar facilities. Convenient for promenade and shops
Peter
Peter, 3-night trip
10/10 Exceptional
26 May 2024
The empire was perfect everything about it also close to all pier ect easy parking rooms clean bed comfy meals excellent already booked for nov would highly recommend
Angela
Angela, 2-night trip
8/10 Very good
2 August 2024
Great seaside hotel
Excellent hotel close to the beach and walking distance of train station. Pool and spa treatments,extensive lounges. Good all round service and food good. Only facilities criticism is that the gym is too hot to really exercise.
Tim
Tim, 4-night trip
10/10 Exceptional
7 May 2024
We haven't stayed at the Empire hotel before but will definitely be back, friendly helpful staff, good service and food, beautiful hotel with pool and spa, pool was lovely
Amanda
Amanda, 4-night trip
10/10 Exceptional
18 June 2024
Great family hotel, just how it should be.
Superb welcome and check-in process, shown to our room and shown the facilities within. Good breakfast with waiter service for the cooked food. Lovely bar and lounge area, great for after dinner drinks or your nightcap before bed.
colin
colin, 3-night trip
6/10 Good
26 August 2024
liked: decor,location, bar,indoor pool,views from Room 44.
disliked: lack of alternatives to 3 course evening meal, access to swimming pool, quality of breakfast.
john
john, 3-night trip
10/10 Exceptional
15 May 2023
Staff were welcoming and very helpful
Location was perfect
Lovely hotel very friendly, comfortable bed and breakfast cooked to order
Jayne
Jayne, 3-night trip
10/10 Exceptional
31 August 2023
Beautiful stylish hotel with lovely staff and high standards...Great location for restaurants, shopping, Trip up to the Orme..Would highly recommend and look forward to returning.
Christine
Christine, 2-night trip
10/10 Exceptional
7 May 2023
Lovely hotel with friendly staff. Food was amazing
Jane
Jane, 2-night trip
10/10 Exceptional
26 August 2023
The spa facilities were excellent, allowed one to relax after roaming around town. Great food, with good choice for breakfast and dinner.
Philip
Philip, 7-night trip
10/10 Exceptional
7 August 2024
Relacing
Staff are incredibly friendly, nothing is too much trouble.