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Hotel H12

3.0 star property
Hotel with bar/lounge, near Main Market Square

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Suite
Lobby
Exterior
Lobby
In the heart of Kraków Old Town, Hotel H12 offers a unique blend of historic charm and modern comfort. Unwind with a massage at the spa or grab a drink at the bar; explore nearby Royal Road and Main Market Square or take advantage of car rentals on site, multilingual staff, tour/ticket assistance, concierge services, and dry cleaning/laundry services.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Gym
  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Fitness centre
  • Bar/lounge
  • Room service
  • Room service
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Car hire on-site
  • Front desk safe

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double or Twin Room

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Double or Twin Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Triple Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Suite

Suite

Suite

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Single Room

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Single Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Similar properties

Reception

Hotel H12

  • Spa
  • Airport transfer
  • Pet-friendly
  • Parking available
9.6 out of 10, Exceptional, (49)
The price is €77
includes taxes & fees
16 Feb - 17 Feb
Hotel H12
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About the area

Map
ul. Sw. Tomasza, 32, Kraków, 12, 31-014

What's nearby

  • Royal Road - 1 min walk
  • Main Market Square - 4 min walk
  • St. Mary's Basilica - 5 min walk
  • Cloth Hall - 6 min walk
  • Wawel Castle - 15 min walk

Getting around

  • Kraków (KRK-John Paul II - Balice) - 35 min drive
  • Turowicza Station - 8 min drive
  • Kraków Główny Station - 17 min walk
  • Kraków Plaszów Station - 19 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪House of Beer - ‬1 min walk
  • ‪Milkbar Tomasza - ‬1 min walk
  • ‪METRUM Restobistro - ‬1 min walk
  • ‪Taj - ‬1 min walk
  • ‪Wódka. Cafe-bar - ‬2 min walk

About this property

Hotel H12

When you stay at Hotel H12, you'll be in a fantastic location, only a five-minute walk from Royal Road and Main Market Square. You can be pampered with massages, then unwind with a drink at the bar/lounge. Also, Oskar Schindler Factory and Wawel Castle are within a short drive.

Languages

English, Polish

At a glance

DONE

Hotel size

    • 31 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: noon
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site parking is limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Hiking/biking trails nearby
  • Segway hire/tours nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2001
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Portable fan
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Fridge

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Breakage deposit: PLN 100.00 per day

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 40 per person
  • Airport shuttle service is offered for an extra charge of PLN 160 per vehicle (return. Maximum occupancy 4)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for PLN 160.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 80.0 per pet, per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Long-term renters welcome.
This property accepts major credit cards, debit cards and cash.

Also known as

Hotel Classic Krakow
Hotel Classic
Classic Krakow
Hotel Classic
Hotel H12 Hotel
Hotel H12 Kraków
Hotel H12 Hotel Kraków

Frequently asked questions

Does Hotel H12 offer free cancellation for a full refund?

Yes, Hotel H12 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel H12?

Yes, pets are welcome. There's a charge of PLN 80.0 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Hotel H12?

Yes. Parking spaces may be limited.

Is an airport shuttle service offered by Hotel H12?

Yes, an airport shuttle is available. The charge is PLN 160 per vehicle return.

What are the check-in and check-out times at Hotel H12?

Check-in start time: 2:00 PM; check-in end time: noon. Check-out time is noon.

What is there to do at Hotel H12 and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes segway hire. Hotel H12 also has a fitness centre.

What's the area around Hotel H12 like?

Hotel H12 is in Kraków City Centre, a short 1-minute walk from Royal Road and 4 minutes' walk from Main Market Square.

Hotel H12 Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

Nice clean room. Lovely breakfast. Very helpful staff.
Angela, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

2/10 Poor

100% do not recommend this place
I had a trip planned to come to Krakow for a long weekend. when i got to the airport i was told our flight was canceled and the next flight was in 3 days. I tried contacting the hotel to let them know i would have to cancel because of this situation that is out of our control. They did not care that we had to cancel and would not refund us our money. I even tried to change the dates for my stay because we are coming back to Poland in February and they still would not help us. I recommend staying at a place that will work around incidents like this that you can't control and not just take your money like this place.
Victoria, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great location, staff are friendly and speak English. Breakfast is a nice spread. Rooms are a little tired, but its clean. I would stay again and recommend.
4-night trip with friends
Verified Expedia guest review

8/10 Very good

The locstion is great The room are pure and not so clean
2-night family trip
Verified Expedia guest review

8/10 Very good

Craig, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Craig, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Craig, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Situation was perfect. Very central but right next to the park as well. The station was very close and the main square a few minutes walk.. Could not have asked for more. Very good breakfast too.
4-night romance trip
Verified Expedia guest review

6/10 Good

Property was clean, staff very helpful and breakfast lovely. However the hotel is dated, lacked tea/coffee facilities in the room. Beds were a little hard but we're barely slept due to noise from outside ( 24hr polish bar) just below the hotel
3-night family trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

Staff extremely pleasant and helpful. Brilliant location for the old town but wasn't disturbed by noise in any way. May be time for some new carpet in places but otherwise perfect for us.
Susan, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Location is great for all attractions, restaurants and bars. Beds and shower great just need furniture to be updated. Breakfast buffet was very good and staff very pleasant and helpful.
2-night romance trip
Verified Expedia guest review

8/10 Very good

Cracow 2019
Good budget hotel, good breakfast and friendly staff. Local area can be noisy at night from revellers and be prepared to be pestered on the main square by local bar owners at night and tour operators during the day. As they try an entice you into their establishments. Organise your own transport to places like Auschwitz don't book taxis through hotels as this is expensive.
Rob, 4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Good location for the Christmas Markets, but overly officious staff and not at all helpful
2-night trip
Verified Expedia guest review

4/10 Fair

We have stayed there before, nice clean hotel, but this time my opinion has changed. They really need a kettle in your room, after being out at night or shopping, a nice coffee would go down well. If you need a coffee the only place is in the lobby to take back to your room 10zlty or £2.25 for a small cup. The building opposite is under a complete reconstruction, 5 floors of banging from 7am, so demand a rear room. The internet is useless, every time I mentioned it, they said they have reported it. We tapped into the hotel Campinile next door, which is open and not secure. And the final confusing issue was leaving. We did get up late, due to another great night in Krakow, and asked if they could ring a taxi. I asked if we owe anything (hotel or city tax) and she said 102zty which was a lot, but then the taxi arrived so I payed, and we left in a panic to get to the airport. Now the strangest thing happened, we spent 15 minutes fighting the morning traffic and ended back outside the hotel again. The driver went inside and 5 minutes later reappeared with no explanation and off we went again. The normal 20 minute trip took nearly an hour. This left 40minutes to check in, security, and grab a bit of duty free, total panic !!!! One final warning, when you think you have done with check in, you leave duty free and there is a big passport que at the departure gate.
Frank, 3-night trip
Verified Expedia guest review

8/10 Very good

Comfortable stay.
Staff at check-in were helpful with directions, activities and allowing us to leave our bags prior to check in. We ran out of time for breakfast but ducked in quickly for a roll as they were packing up, but the staff were also very friendly and gave us some fruit and yoghurt too. It looked like a good breakfast spread! My only issue was the Friday night noise from the hostel next door. I could hear very loud swearing and laughing until nearly 6am! No kidding! We did have the window open a bit however, so perhaps closed it would have been better, but we needed the airflow.
Hannah, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel for this price, very close to the city center. What we were missing was parking place closer to the hotel.
3-night trip with friends
Verified Expedia guest review

6/10 Good

Helpful staff, construction outside window and late night noise was unfortunate. Great AC if you get a room that has it.
L, 2-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel very central
Hotel staff very helpful breakfast was ok enough to get you going for the day
5-night trip
Verified Expedia guest review

8/10 Very good

Anna, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great stay at Hotel Classic!! Great location!
It was a very pleasant esp the breakfast buffett. People and hotel staff were very fruendky and accommodating. All in all it was great!
Rafael, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Avi, 7-night romance trip
Verified Hotels.com guest review

8/10 Very good

Highly recommend for location by Main Square
The service at the front desk was outstanding. Whenever I needed assistance the young ladies were very helpful. I originally booked an air conditioned room and we were not put in a room with air conditioning but moved the next day. However when moved to the fourth floor the wifi was pretty weak. The daily breakfast was amazing. Great variety and excellent food. Charging for coffee and tea in the lobby also was a negative. However, we were going on an excursion prior to breakfast starting and the kitchen made us breakfast boxes earlier. Yes, I would definitely stay here again and Yes, I already recommended the hotel to a friend thinking of going in September. Great Location, Great Customer Service, Great Breakfast.
Sophia, 7-night family trip
Verified Hotels.com guest review