Parque Balneário Hotel Santos by Castelo Itaipava is the perfect retreat in Gonzaga, offering an outdoor pool with sun loungers and a scenic view. Enjoy Origens-Mar restaurant on site or unwind at the poolside bar, with free WiFi available to all guests. The helpful staff has left a lasting impression on previous guests.
Avenida Ana Costa, 555, Praia do Gonzaga, Santos, SP, 11060-003
What's nearby
Gonzaga Beach - 2 min walk - 0.2 km
Boqueirao Beach - 2 min walk - 0.2 km
José Menino Beach - 11 min walk - 1.0 km
Ponta da Praia Beach - 4 min drive - 3.6 km
Santos Harbor - 5 min drive - 4.7 km
Getting around
São Paulo (CGH-Congonhas) - 87 min drive
Bernardino de Campos Station - 13 min walk
Ana Costa Station - 16 min walk
Washington Luís Station - 18 min walk
Restaurants
Pandeló Café - 2 min walk
Fast Grill - 3 min walk
Barão Chopperia - 1 min walk
Cadillac City Cafe - 3 min walk
Brunella Confeitaria - 2 min walk
About this property
Parque Balneário Hotel Santos by Castelo Itaipava
Parque Balneário Hotel Santos by Castelo Itaipava features a free kids' club and puts you only steps from Gonzaga Beach. You can splash around at the outdoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a poolside bar, a fitness centre and a snack bar/deli. The helpful staff and location get great marks from fellow travellers.
Languages
English, Portuguese, Spanish
At a glance
DONE
Hotel size
119 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
On-site valet parking (BRL 35.00 per day)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
24-hour room service
Snack bar/deli
Travelling with children
Free children's club
What to do
Beach nearby
Working away
Business centre
Conference space
Services
24-hour front desk
Concierge services
On-site car hire
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Terrace
Fitness centre
An outdoor pool
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible parking
Wheelchairs available on site
Hospital bed available
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Origens-Mar – On-site restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Service fee: 12 per cent
Children & extra beds
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Parking
Valet parking costs BRL 35.00 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property accepts major credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Parque Balneario Hotel Santos
Parque Balneario Hotel
Parque Balneario Santos
Parque Balneario
Parque Balneario Hotel Santos, Brazil
Parque Balneário Santos
Parque Balneário Hotel Santos
Balneário Hotel Santos by Castelo Itaipava
Parque Balneario Santos By Atlantica Hotels
Parque Balneário Hotel Santos by Castelo Itaipava Hotel
Parque Balneário Hotel Santos by Castelo Itaipava Santos
Parque Balneário Hotel Santos by Castelo Itaipava Hotel Santos
Frequently asked questions
Does Parque Balneário Hotel Santos by Castelo Itaipava offer free cancellation for a full refund?
Yes, Parque Balneário Hotel Santos by Castelo Itaipava does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Parque Balneário Hotel Santos by Castelo Itaipava?
Yes, there's an outdoor pool.
Are pets allowed at Parque Balneário Hotel Santos by Castelo Itaipava?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Parque Balneário Hotel Santos by Castelo Itaipava?
Yes. Valet parking costs BRL 35.00 per day.
What are the check-in and check-out times at Parque Balneário Hotel Santos by Castelo Itaipava?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Parque Balneário Hotel Santos by Castelo Itaipava and nearby?
Parque Balneário Hotel Santos by Castelo Itaipava has an outdoor pool and a fitness centre.
Are there restaurants at or near Parque Balneário Hotel Santos by Castelo Itaipava?
Yes, there's an on-site restaurant, Origens-Mar.
What's the area around Parque Balneário Hotel Santos by Castelo Itaipava like?
Parque Balneário Hotel Santos by Castelo Itaipava is located near Gonzaga Beach in Gonzaga, a short 2-minute walk from Shopping Parque Balneário and 3 minutes' walk from Boqueirao Beach. Travellers say that the hotel is in a great location.
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Parque Balneário Hotel Santos by Castelo Itaipava Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Beach
Breakfast
Location
Room
What guests liked
The property offers a great location with a superb view of the beach and easy access to nearby amenities. (3 reviews)
Breakfast was abundant, delicious, and catered to guests' needs. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
11 Feb 2025
Excelente
Leticia
Leticia, 1-night trip
8/10 Very good
8 Apr 2025
No free parking
The hotel is suitable for an overnight stay in Santos. However, it does not offer free parking (!) and charges 35 reals per night.
Olga
Olga, 1-night trip
10/10 Exceptional
31 Dec 2024
Great place, elevators are not good though
Matthew
Matthew, 2-night trip
6/10 Good
10 Feb 2025
Media
Marisa Sofia
Marisa Sofia, 3-night trip
8/10 Very good
1 Dec 2024
Boa
Boa
Paulo
Paulo, 2-night trip
4/10 Fair
3 Dec 2024
Check-in was horrible. Only two staff when there's a long line of guests waiting to check in. I spent more than 30 minutes in queue.
Edgardo
Edgardo, 1-night trip
2/10 Poor
15 Feb 2025
I was very disappointed with the hotel I was thought it was good
Check in was super slow looking as if the computer system is really obsolete
Slow and few lifts for the amount of guests
Bad taste decoration
Bathroom very slippery and dangerous especially to old people
Terrible internet connection
We had to check out 2 days before and move to the Novotel near by paying twice for the accommodation
Breakfast with not as much choice. Decoration resembles a nursing home refectory than a hotel
I would never stay there again and never recommend to anyone.
For the lack of internet connectivity we should be refunded. I could not work in the room or elsewhere in the premises
Really disappointing!!!
Terezinha
Terezinha, 3-night trip
10/10 Exceptional
31 May 2025
Hotel Diferenciado é com ótimo custo benefício
Excelente localização. De frente para a praia e ao lado do shopping. Perto de restaurantes muito bons. Atendimento muito cordial! O responsável pelo bar da piscina, Danilo me atendeu de forma educada e com muita eficiência. Acima da média!
Ótimo custo benefício!
EDUARDO
EDUARDO, 1-night trip
8/10 Very good
27 May 2025
Custo benefício bom, a nova administração esta tebtabdo se adequar, tem coisas que melhoraram mas ten coisas que complicaram.
Gualberto
Gualberto, 1-night trip
10/10 Exceptional
26 May 2025
Alexandre S
Alexandre S, 2-night trip
10/10 Exceptional
25 May 2025
Antonia
Antonia, 2-night trip
6/10 Good
24 May 2025
Hotel antigo excelente localização
Hotel antigo, excelente localização.
andrea
andrea, 3-night trip
8/10 Very good
20 May 2025
Sofia
Sofia, 1-night trip
8/10 Very good
20 May 2025
ACÚSTICA
Geovane
Geovane, 2-night trip
10/10 Exceptional
19 May 2025
Muito bom, atendimento, comida, piscina, recreação p/ crianças e conforto, tudo nota 10, só o sinal da internet estava muito ruim.
Aristela Damasceno
Aristela Damasceno, 2-night trip
10/10 Exceptional
15 May 2025
Experiência maravilhosa
Tive uma experiência maravilhosa durante minha estadia neste hotel. Desde a recepção calorosa na chegada até o conforto e limpeza impecável dos quartos, tudo superou minhas expectativas. A equipe é extremamente atenciosa e sempre disposta a ajudar, o café da manhã é variado e delicioso, e a localização é perfeita para explorar a região. Com certeza voltarei e recomendo a todos que procuram conforto, qualidade e bom atendimento!
Michel
Michel, 2-night trip
10/10 Exceptional
13 May 2025
antonio carlos
antonio carlos, 3-night trip
10/10 Exceptional
13 May 2025
Deborah
Deborah, 2-night trip
10/10 Exceptional
12 May 2025
Excelente em todos os aspectos.
Giovanna
Giovanna, 1-night trip
10/10 Exceptional
12 May 2025
Foi maravilhosa
Jose
Jose, 1-night trip
10/10 Exceptional
11 May 2025
Verified traveller
1-night trip
10/10 Exceptional
11 May 2025
Excelente
Excelente, buen desayuno, alberca con agua templada y vista maravillosa a la playa