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Kydon, The Heart City Hotel

4.0 star property
4-star hotel with restaurant, near Agora
VIP Access

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Kydon, The Heart City Hotel

Photo gallery for Kydon, The Heart City Hotel

Front of property – evening/night
Bar (on property)
Premium bedding, memory-foam beds, in-room safe, desk
Breakfast, lunch, dinner served; Mediterranean cuisine
Lobby

Overview of Kydon, The Heart City Hotel

9.2 out of 10 Superb
9.2/10 Superb

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry facilities
Map
Sof. Venizelos Sq. & 2 Str. Tzanakaki, Chania, Crete Island, 73134
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Free use of bicycles
  • Self parking
  • Room service
  • 24-hour business centre
  • Business centre
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Computer station
Feel at home
  • Children stay free
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains

Room options

View all photos for Junior Suite, City View (Square View)

Junior Suite, City View (Square View)

Junior Suite, City View (Square View)

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, City View (Old Town View)

Premium bedding, memory-foam beds, in-room safe, desk

Junior Suite, City View (Old Town View)

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View (Old Town View)

Premium bedding, memory-foam beds, in-room safe, desk

Superior Room, City View (Old Town View)

  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Suite, City View (Square View)

Premium bedding, memory-foam beds, in-room safe, desk

Family Suite, City View (Square View)

  • City view
  • Sleeps 6
  • 2 Single Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed

Premium bedding, memory-foam beds, in-room safe, desk

Classic Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, City View (Old Town View)

Premium bedding, memory-foam beds, in-room safe, desk

Executive Suite, City View (Old Town View)

  • City view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Comfort Room

Premium bedding, memory-foam beds, in-room safe, desk

Comfort Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

About this area

What's nearby

  • In Chania Town
  • Chania Central Market - 1 min drive
  • Old Venetian Harbor - 1 min drive
  • Nea Chora Beach - 6 min drive
  • Kalamaki Beach - 13 min drive
  • Port of Souda - 8 min drive
  • Agia Marina Beach - 19 min drive
  • Platanias Beach - 19 min drive

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 14 min drive

Restaurants

  • Bohème - 6 min walk
  • Pork to Beef Wild - 7 min walk
  • Funky's - 4 min walk
  • Όασις - 1 min walk
  • Κρύο Βρυσάλι - 6 min walk
Map

About this property

Kydon, The Heart City Hotel

Kydon, The Heart City Hotel puts you 4.3 mi (7 km) from Port of Souda. For a bite to eat, guests can visit Square, which serves Mediterranean cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and free bike rentals are other highlights at this upmarket hotel.

Languages

English, French, German, Greek, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Health First (Greece)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 112 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 6:00 AM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Uncovered on-site self-parking (EUR 10 per day)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Beach nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station
  • Conference space (538 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire

Facilities

  • 1 building/tower
  • Built in 1968
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair-accessible

Room amenities

Be entertained

  • IPod docking station

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory-foam mattress

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Square – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Agora – This café specialises in Mediterranean cuisine and serves brunch, lunch, dinner and light fare. A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Uncovered self-parking costs EUR 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Kydon Heart City Hotel Chania
Kydon Heart City Hotel
Kydon Heart City Chania
Kydon Heart City
Kydon, The Heart City
Kydon, The Heart City Hotel Hotel
Kydon, The Heart City Hotel Chania
Kydon, The Heart City Hotel Hotel Chania

Frequently asked questions

Does Kydon, The Heart City Hotel offer free cancellation for a full refund?
Yes, Kydon, The Heart City Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Kydon, The Heart City Hotel?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Kydon, The Heart City Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Kydon, The Heart City Hotel?
Yes. Self-parking costs EUR 10 per day. Electric car charging is available.
What are the check-in and check-out times at Kydon, The Heart City Hotel?
You can check in from 3:00 PM - 6:00 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Kydon, The Heart City Hotel and nearby?
Have fun during the warmer months with activities such as cycling.
Are there restaurants at or near Kydon, The Heart City Hotel?
Yes, Square offers Mediterranean cuisine.
What's the area around Kydon, The Heart City Hotel like?
Kydon, The Heart City Hotel is in Chania Town, a short 1-minute walk from Chania Central Market and 7 minutes' walk from Old Venetian Harbor.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Frank, 2-night trip
Verified Hotels.com guest review

6/10 Good

Fine for a night
Stayed one night before a fliggt, ajd it was fine for that. I woukdnt want to stay any longer though. Hotel is a bit dared, and my room was very close to the neigbiring buildings windows so there was no privacy. Also strangely it had two beds, one tiny and one slightly larger but not enough fir a ciyoke to share so it was rather uncomfortable. Usually as a expedia VIP we grt upgraded rooms, but i am not aure if this was an upgrade or if they didnt honor the upgrade.
Christopher, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room was very large and the balcony overlooked old town and the sea.
George, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

.
Alexander, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

CONNIE, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Kydon staff were responsive, helpful and friendly. The breakfast was comprehensive: eggs, bacon, yogurts, croissants, fruit, fresh orange juice, coffee, omelette, cereals. It is served in a bright dining room with clean, white-table-clothed tables. The rooms are clean, and as advertised. Parking is available for 10 euros extra per day. The location is excellent - within walking distance of the Venetian Harbour/old city. If you’re renting a vehicle and planning to park at the Kydon, contact the hotel in advance for directions to the car parkade entrance.
Patrick, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Michele, 10-night trip
Verified Expedia guest review

8/10 Very good

Traffic surrounding the hotel is horrible—it is literally across the street from Old Town and the market that is being renovated. Difficult to access hotel parking, but it is extremely convenient. The room was very small—definitely not ideal for an extended stay.
Philip, 1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

8/10 Very good

The Kydon is clean, comfortable and very well located. The staff are what make a stay at the Kydon special and memorable. Professional, warm and kind, they go out of their way to ensure comfort for their guests.
Julie, 4-night trip
Verified Expedia guest review