Fairmont Empress

4.5 star property
Experience ultimate relaxation in this eco-certified oasis where you can indulge your senses and connect to nature.

Choose dates to view prices

Photo gallery for Fairmont Empress

Exterior
Lobby
Ocean views, serves lunch and dinner
Ocean views, serves lunch and dinner
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Gym
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Children's pool
  • Hot tub
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is €191
includes taxes & fees
17 Feb - 18 Feb

Room options

Available filters for rooms
Showing 18 of 18 rooms

Fairmont Gold Deluxe City View 2 Queen

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Fairmont Gold Deluxe Harbour View 1 King

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
  • 30 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold One Bedroom Suite City View 1 King

Highlights

Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2014
Blackout curtains
Premium bedding
Portable fan
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Fairmont Harbour View 1 Queen

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Hairdryer
Bathrobes
  • 26 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

Fairmont City View 1 Queen

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Hairdryer
Bathrobes
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Harbour View 1 King

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Hairdryer
Bathrobes
  • 36 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Deluxe City View 1 King

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Hairdryer
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold Deluxe City View 1 King

Highlights

Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Room, 1 Queen Bed, Non Smoking, City View

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Hairdryer
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Fairmont Gold Harbour View 1 King

Highlights

Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2014
Premium bedding
Portable fan
Blackout curtains
  • 30 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Junior Suite City View 1 King

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Portable fan
Separate bedroom
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold City View 1 King

Highlights

Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite City View 1 King

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Hairdryer
Bathrobes
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe City View 2 Queen

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Fairmont City View 2 Double

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Hairdryer
Bathrobes
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

One Bedroom Suite City View 1 King

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Portable fan
Separate bedroom
Hairdryer
  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe City View 1 Queen

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Hairdryer
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Fairmont City View 1 King

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Hairdryer
Bathrobes
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
721 Government St, Victoria, BC, V8W1W5

What's nearby

  • Royal BC Museum - 3 min walk
  • British Columbia Parliament Building - 4 min walk
  • Victoria Harbour - 6 min walk
  • Victoria Clipper Ferry Terminal - 9 min walk
  • Chinatown - 10 min walk

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 1 min drive
  • Victoria, BC (YYJ-Victoria Intl.) - 34 min drive
  • Port Angeles, WA (CLM-William R. Fairchild Intl.) - 122 min drive
  • Roche Harbor, WA (RCE) - 16.5 miles/26.6 km
  • Friday Harbor, WA (FRD) - 17.2 miles/27.7 km
  • Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 18.1 miles/29.2 km
  • Lopez Island, WA (LPS) - 20.3 miles/32.7 km
  • Deer Harbor, WA (DHB-Deer Harbor Seaplane Base) - 21.6 miles/34.8 km
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)

Restaurants

  • ‪Milestones - ‬2 min walk
  • ‪Q Restaurant at the Empress - ‬1 min walk
  • ‪Tea at the Empress - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Chocolats Favoris - ‬4 min walk

About this property

Fairmont Empress

When you stay at Fairmont Empress, you'll be in a great location, within a short 10-minute walk of Government Street and Victoria Harbour. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or hydrotherapy, and Q at the Empress, one of 2 restaurants, serves American cuisine and is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a health club are other highlights at this eco-friendly hotel. Fellow travellers say great things about the comfortable beds and helpful staff.

Languages

Arabic, Chinese (Mandarin), Danish, English, Filipino, French, German, Italian, Japanese, Korean, Malay, Portuguese, Russian, Spanish

At a glance

DONE

Hotel size

    • 431 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 19
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets stay for free (2 total)
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Wi-Fi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • On-site self-parking (CAD 35.00 per day; includes in/out privileges)
    • On-site valet parking (CAD 49.00 per day; includes in/out privileges)
    • Electric vehicle charging point on site
DONE

Transfers

    • Cruise terminal shuttle*
    • Ferry terminal shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Children's menu

What to do

  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference centre (22600 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers

Facilities

  • Built in 1908
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • An indoor pool
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site
  • Bike parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Edwardian architecture

Accessibility

  • Wheelchair-accessible

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Portable fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Wireless Internet access (surcharge) (speed of 25+ Mbps)
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

Q at the Empress – Overlooking the ocean and garden, this restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Lobby Lounge – Overlooking the ocean and garden, this restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Q Bar – Overlooking the ocean and garden, this bar specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for CAD 14.95 per night (rates may vary)
  • Full breakfast is offered for an extra charge of approximately CAD 20 to 40 for adults and CAD 10 to 20 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 17 2025 (dates subject to change):
  • Hot springs
  • Recreation facilities
  • Sauna
  • Swimming pool

Parking

  • Self-parking costs CAD 35.00 per day with in/out privileges
  • Valet parking costs CAD 49.00 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 5:00 AM to 11:00 PM
  • Children under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision
  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The photos are representative of rooms offered and may differ from the actual room received.

Also known as

Fairmont Empress Hotel Victoria
Fairmont Empress Hotel
Fairmont Empress Victoria
Fairmont Empress
Fairmont Hotel Empress
Victoria Fairmont
Empress Hotel Victoria
Fairmont Hotel Victoria
The Fairmont Empress Hotel Victoria
Fairmont Victoria
The Fairmont Empress
Fairmont Empress Hotel
Fairmont Empress Victoria
Fairmont Empress Hotel Victoria

Frequently asked questions

Does Fairmont Empress offer free cancellation for a full refund?

Yes, Fairmont Empress does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Fairmont Empress?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 5:00 AM to 11:00 PM. The swimming pool will be unavailable from January 6 2025 to January 17 2025 (dates subject to change).

Are pets allowed at Fairmont Empress?

Yes, pets stay for free, with a limit of 2 total. Food and water bowls are available.

Is parking offered on site at Fairmont Empress?

Yes. Self-parking costs CAD 35.00 per day. Valet parking costs CAD 49.00 per day. Electric car charging is available.

What are the check-in and check-out times at Fairmont Empress?

Check-in start time: 4:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.

Is there an on-site casino at Fairmont Empress?

No, this hotel doesn't have a casino, but Elements Casino (13-min drive) is nearby.

What is there to do at Fairmont Empress and nearby?

Have fun with activities such as hiking, kayaking and mountain biking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Fairmont Empress also has an indoor pool, a sauna and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Fairmont Empress?

Yes, there are 2 on-site restaurants, featuring al fresco dining, American cuisine and garden views.

What's the area around Fairmont Empress like?

Fairmont Empress is in Downtown Victoria, a short 1-minute drive from Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) and 6 minutes' walk from Victoria Harbour. Travellers say that the area is walkable and good for shopping.

Fairmont Empress Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Josh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Catherine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vanessa, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Terrible hotel
Got double charged for all in room dining services. And the room was way overpriced.
Christopher, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Julie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Hotel
Such a beautiful hotel! The room was comfortable and clean. The gym and pool facilities were great.
Tia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sharon, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Francis, 1-night trip
Verified Hotels.com guest review

6/10 Good

Stephanie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ilana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wendy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Empress stay
Very good overall. Bathroom very small.
Edwin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

6/10 Good

yuyu, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Traci, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful and fun stay
Great! Fabulous amenities. Any room/building quirks were a result of the building’s age and not easy to change, so we recognize that. Plus it adds to the charm
Cynthia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alexandra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jaspreet, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patrick, 2-night trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Monica, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Toru, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Keri, 2-night trip
Verified Hotels.com guest review

6/10 Good

Eh.
You are paying for the name & location. The room was small. Not enough room for someone to open the bathroom door while brushing your teeth. Horrible shower pressure, more of a high volume drip out of an overhead shower head. The LG television was from 2010 at best, slow interaction with the remote, no option for screen mirroring or blue tooth comparability. An endless maze of elevators to get to the lobby. 1 bar, 1 restaurant and a tea room with a decaying paint peeling ceiling. The fitness centre is seriously outdated, small and stuffy, with an industrial fan blowing for circulation. Only one of the three treadmills worked. The pool and hot tub area is fine but it seems to be a 1 km walk to get back and forth from your room to the pool. Great for the photo op’s but I don’t see any need to stay here again.
Jamie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jinduck, 2-night trip
Verified Hotels.com guest review