DoubleTree by Hilton Metropolitan - New York City

Property class: 5 and above
Luxury inn with restaurant, near 5th Avenue

Choose dates to view prices

DoubleTree by Hilton Metropolitan - New York City puts you in a great location, within a short 10-minute walk of 5th Avenue and Rockefeller Center. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights at this luxurious inn include a bar/lounge, a 24-hour fitness centre and a fitness centre. The property is only a short walk to public transportation: 51 St. Station is steps away and Lexington Av.-53 St. Station is 3 minutes.

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Pet-friendly
  • Parking available
  • Internet access
  • Restaurant
  • Connecting rooms available

Similar properties

A rooftop terrace with outdoor seating, a decorative fireplace, and a view of city buildings.
InterContinental New York Barclay by IHG
Manhattan
  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Restaurant
8.8 out of 10, Excellent, 1,060 reviews
The price is €335
includes taxes & fees
15 Nov - 16 Nov
InterContinental New York Barclay by IHG
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign in
Sign up, it's free

About the area

Map
569 Lexington Ave, New York, NY, 10022

What's nearby

  • Rockefeller Center - 6 min walk - 0.6 km
  • St. Patrick's Cathedral - 6 min walk - 0.6 km
  • 5th Avenue - 6 min walk - 0.6 km
  • Grand Central Terminal - 10 min walk - 0.8 km
  • Times Square - 13 min walk - 1.1 km

Getting around

  • Teterboro, NJ (TEB) - 19 min drive
  • LaGuardia Airport (LGA) - 29 min drive
  • Newark Liberty Intl. Airport (EWR) - 45 min drive
  • John F. Kennedy International Airport (JFK) - 53 min drive
  • Newburgh, NY (SWF-Stewart Intl.) - 92 min drive
  • Grand Central - 42 St. Station - 9 min walk
  • New York W 32nd St. Station - 28 min walk
  • Penn Station - 30 min walk
  • 51 St. Station - 1 min walk
  • Lexington Av.-53 St. Station - 3 min walk
  • 5 Av.-53 St. Station - 7 min walk

Restaurants

  • ‪The Mill - ‬2 min walk
  • ‪The Grill - ‬2 min walk
  • ‪Juice Generation - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Panda Express - ‬2 min walk

About this property

DoubleTree by Hilton Metropolitan - New York City

  • DoubleTree by Hilton Metropolitan - New York City puts you in a great location, within a short 10-minute walk of 5th Avenue and Rockefeller Center. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights at this luxurious inn include a bar/lounge, a 24-hour fitness centre and a fitness centre. The property is only a short walk to public transportation: 51 St. Station is steps away and Lexington Av.-53 St. Station is 3 minutes.

At a glance

CHECK-IN
15:00
CHECK-OUT
12:00

Hotel size

    • 764 rooms
    • Arranged over 20 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets allowed (up to 27 kg per pet)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • WiFi and wired internet access in rooms*

Parking

    • On-site self-parking (USD 55 per night)
    • On-site valet parking (USD 65 per day)

Other information

    • Smoke-free property

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

DoubleTree by Hilton Metropolitan - New York City Reviews

7.2

Good

7.8

Cleanliness

8.8

Location

7.6

Staff & service

7.2

Property conditions & facilities

Popular mentions

Room
Booking
Trains
Trip
Family friendly

Reviews

Verified review

2/10 Poor

The property closed and didn’t let anyone know
Verified review

10/10 Exceptional

Sehr sauber und hochwertig zum kleinen Preis
Verified review

2/10 Poor

The property is closed when we arrived. We waited outside the hotel, freezing cold
Verified review

2/10 Poor

They cancelled our booking a week before our stay and haven't refunded us
Verified review

2/10 Poor

I didn't like nothing because they closed 😞
Verified review

2/10 Poor

The hotel was closed which caused all sorts of issues for us snd your employees never updated your system to reflect our relocation
Verified review

2/10 Poor

The property was closed and doors were locked upon arrival at the front door of the hotel. Calls to the hotel were not answered. Representatives at Travelocity appeared unaware that hotel was closed when contacted.
Verified review

10/10 Exceptional

Apesar que no abrieron el hotel fueron responsables al darme otro estadia
Verified review

2/10 Poor

Locked and Closed

Hotel was locked with lights off. Could not check in. Had to sleep outside hotel entrance.
Verified review

8/10 Very good

Accessibility

The hotel was nice and comfortable, however, the building was older and although the room was accessible, it was extremely challenging to get down the hall ways and into and out ofbthe elevator with the hallways being narrow. Just barely wide enough for a wheelchair or scooter.
Verified review

4/10 Fair

We actually stayed at The Stewart. Double tree was not available. Room was old, wall paper pealing off, stained carpet, stained bathroom tiles, bedding was stained and no one had vacuumed under the beds in months. Tv didn’t work. Would not stay there again or recommend.
Verified review

2/10 Poor

We were boarding a plane only learn the hotel was completely shut down. No advance notice and no rebooking until we reach out to Expedia who did a great job
Verified review

10/10 Exceptional

Excellent Vacation

We’ve been transferred an another hotel, Stewart Hotel, the staff was awesome, very friendly and helpful. The location is amazing but the rooms they need to watch more the cleaning. We are very happy for our staying.
Verified review

2/10 Poor

Unfortunately this hotel was temporarily suspended and failed to notify me. I Arrived at the hotel to find out it was closed. No email, text or call was given prior to my arrival.
Verified review

2/10 Poor

Bad treatment by double Tree and Hotels.com

The whole experience could not have been any worse. The hotel and hotels.com sold us rooms when the hotel has been closed for 18 months. Both together were fraudulent in their dealing and cheating us. we stood in front of the hotel with our bags and no place to go. They did not make any effort to help us find another hotel. In return for all our problems all they want to give us another voucher for hotels.com. Why would I ever want to use such a company again. I have no faith in such a bad operation of double tree hotel and hotels.com who together let it happen and sold us a rooms to us and our friends. In my opinion I have never be treated worse and I am going to report this to Attorney general and better business bureau so this does not happen to anyone else.
Verified review

2/10 Poor

This place is closed for a whole year and you booked us there . Still you’re looking for rating .
Verified review

2/10 Poor

They cancel our reservation only 1 day before travel
Verified review

2/10 Poor

Property wasn’t open and charged me for my stay anyway!
Verified review

2/10 Poor

reservation to hell

this was the worst trip ever pre paid my stay when we arrived the hotel was closed sign on the door did not receive any notification of this closing could not get ahold of any one on this problem we had trouble finding a place to stay so we took the train back to ma fron ny city this mix up cost me hundreds of dollars and did not get back until midnight my nightmare is still going on i booked a non refundable stay now hotels.com and doubletree hilton are blaming each other and neither one has provided a refund the fight goes on beware
Verified review

2/10 Poor

Terrible!!!!

The hotel is closed!!!! I made a reservation and thought everything beas set. Show nup to check in and there are signs on the front saying the are permanent closed. Stood there for hours trying to find another hotel so my family wouldn't be on the street. So disappointed and I won't be using Hotels.com in the future
Verified review

2/10 Poor

Hotel is CLOSED!

This hotel is CLOSED and has beem for 2 years. Why hotels .com is still letting people make reservations is beyond me.
Verified review

2/10 Poor

Hotel.com committed fraud by charging for rooms and after we arrive here in NY from Florida that that hotel is closed for about 2 years Thus situation will go to a lawyer as no one from H.C is resolving this issue.We will also inform State attorney’s office about H.C
Verified review

2/10 Poor

HOTEL CLOSED for 1.5 years don’t book

THIS HOTEL HAS BEEN CLOSED FOR 1.5 YEARS. Hotel.com sold us a room here. We arrive and the hotel has been closed for more than a year. There were several families in the sidewalk literally not knowing what to do. It was a MESS. We were lucky that our phones were charged and were able to quickly get another hotel last minute. Outrageous
Verified review

2/10 Poor

The property was closed upon arrival
Verified review

8/10 Very good

Los pasillos oscuros la bañera un poco pequeña pero la cama excelente me gusto