Experience the historic charm of Palmer House a Hilton Hotel, where you can indulge in luxurious spa treatments, sip on coffee at the café or enjoy American cuisine at Lockwood Lobby Bar. Located near Millennium Park and Art Institute of Chicago, this hotel offers an indoor pool and 24-hour health club.
Chicago O'Hare International Airport (ORD) - 38 min drive
Chicago, IL (PWK-Chicago Executive) - 45 min drive
Millennium Station - 7 min walk
Chicago Van Buren Street Station - 8 min walk
Chicago Union Station - 16 min walk
Monroe Station (Red Line) - 1 min walk
Monroe Station (Blue Line) - 2 min walk
Madison-Wabash Station - 3 min walk
Restaurants
Miller's Pub - 3 min walk
Jimmy's Gyros & Grill - 3 min walk
Capital One Café - 1 min walk
Pizano's Pizza & Pasta - 3 min walk
Goddess and the Baker - 2 min walk
About this property
Palmer House a Hilton Hotel
When you stay at Palmer House a Hilton Hotel, you'll be in a fantastic location, only a five-minute walk from Millennium Park and State Street. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or facials. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour health club. The helpful staff and central location get great marks from fellow travellers. Public transportation is only a short walk: Monroe Station (Red Line) is steps away and Monroe Station (Blue Line) is 2 minutes.
At a glance
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Hotel size
1641 rooms
Arranged over 23 floors
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Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
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Pets
Pets allowed (up to 34 kg per pet)*
Service animals welcome
LOCAL_PARKING
Parking
Covered on-site self-parking (USD 57 per night; includes in/out privileges)
Covered on-site valet parking (USD 85 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for on-site parking
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Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) on weekday mornings 6:30 AM–11:00 AM
The on-site spa has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.
Dining
Lockwood Lobby Bar – This lobby lounge specialises in American cuisine. Happy hour is offered.
Lockwood Express – This café serves breakfast, lunch and light fare. Open daily.
Lockwood Restaurant – This restaurant only serves breakfast. Open selected days.
Potter's Bar – This cocktail bar specialises in American cuisine. Open selected days.
Awards and affiliations
The property is a member of Historic Hotels of America.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: USD 29.73 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Internet access (may be limited)
Optional extras
To-go breakfast is offered for an extra charge of approximately USD 15 to 30 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Fridges are available for USD 40 per stay
Children & extra beds
Rollaway beds are available for USD 55 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Covered self-parking costs USD 57 per night with in/out privileges
Covered valet parking costs USD 85 per night with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 5:30 AM to 9:00 PM
Guests under 13 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Also known as
Palmer House Hilton Hotel Chicago
Palmer House Hilton Hotel
Palmer House Hilton Chicago
Palmer House Hilton
Chicago Palmer House Hilton
The Palmer House Hilton Hotel Chicago
Palmer House Chicago
Hilton Hotel Palmer
Palmer Hilton House
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago
Frequently asked questions
Does Palmer House a Hilton Hotel offer free cancellation for a full refund?
Yes, Palmer House a Hilton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palmer House a Hilton Hotel?
Yes, there's an indoor pool. Guests have pool access from 5:30 AM to 9:00 PM.
Are pets allowed at Palmer House a Hilton Hotel?
Yes, pets are welcome, with a maximum weight of 34 kg per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Palmer House a Hilton Hotel?
Yes. Self-parking costs USD 57 per night. Valet parking costs USD 85 per night. Electric car charging is available.
What are the check-in and check-out times at Palmer House a Hilton Hotel?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Palmer House a Hilton Hotel?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (17-min walk) is nearby.
What is there to do at Palmer House a Hilton Hotel and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Palmer House a Hilton Hotel also has a 24-hour health club and spa services.
Are there restaurants at or near Palmer House a Hilton Hotel?
Yes, Lockwood Lobby Bar offers American cuisine.
What's the area around Palmer House a Hilton Hotel like?
Palmer House a Hilton Hotel is in Downtown Chicago, a short 1-minute walk from Monroe Station (Red Line) and 3 minutes' walk from Millennium Park. Travellers say that the local area is very central perfect for sightseeing.
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Reviews
Palmer House a Hilton Hotel Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.4
Amenities
8.8
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
The property's gym is modern, well-maintained, and fully equipped with a variety of equipment, including Pelotons. (27 reviews)
The pool area was clean, comfortable, and a great place to start the day or relax after a long day of exploring. (22 reviews)
The spa was modern, well-maintained, and offered excellent services, including massages and facials. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Lobby
Bathroom
History
Bed
Restaurant
Historical
Bar
Reviews
Verified
8/10 Very good
5 Mar 2026
Nice hotel great location
Vince
Vince, 8-night trip
Verified
10/10 Exceptional
24 Mar 2026
Gorgeous historical location with lots of amenities and attentive staff. Really look forward to my next visit
Sarra
Sarra, 1-night trip
Verified
10/10 Exceptional
8 Apr 2026
Phenomenal fitness center! Wonderful staff.
Ben
Ben, 2-night trip
Verified
10/10 Exceptional
14 Apr 2026
Hidden gem in the theatre district. Great decor, restaurant and bar on site is great. Large, clean, comfortable rooms. Walking distance to everything you need. Definitely recommend
Steven
Steven, 1-night trip
Verified
10/10 Exceptional
29 Mar 2026
Everything was excellent. The room was nice, staff was extra friendly, plenty of places within walking distance.
Autumn
Autumn, 2-night trip
Verified
10/10 Exceptional
6 Apr 2026
Second time staying here for a business event. Great Property and location. Clean rooms and housekeeping was so nice when walking in the halls. Starbucks is a bonus on-site.
Rebecca A
Rebecca A, 2-night trip
Verified
10/10 Exceptional
28 Feb 2026
Clean rooms great staff, beautiful and elegant facilities
Curtis
Curtis, 1-night trip
Verified
10/10 Exceptional
16 Feb 2026
We loved our stay! Great breakfast and clean, updated rooms (we stayed in a premium room). We loved being so close to state street and exploring this historical gem!
Rachel
Rachel, 1-night trip
Verified
10/10 Exceptional
7 Feb 2026
Clean room, checking in was super easy. Hotel is beautiful and so classy.
Zaida
Zaida, 4-night trip
Verified
10/10 Exceptional
5 Feb 2026
Clean- concierge and front desk staff was great. Beds and pillows were super comfy. Great stay!
Niccole
Niccole, 4-night trip
Verified
10/10 Exceptional
16 Feb 2026
staff and facility was beautiful
Laura
Laura, 2-night trip
Verified
10/10 Exceptional
12 Feb 2026
The character of this hotel is outstanding. The lobby bar feels historic. Would stay here again in a heartbeat!
Dennis
Dennis, 3-night trip
Verified
8/10 Very good
13 Apr 2026
The accessible bathroom shower was broken—it worked but little pressure. Breakfast was good but asked for soft boiled egg and got hard boiled
Bellmen were lovely and the location is terrific
Elizabeth
Elizabeth, 5-night trip
Verified
8/10 Very good
13 Feb 2026
Housekeeping staff was great
Tiffany Anne
Tiffany Anne, 5-night trip
Verified
10/10 Exceptional
12 Jan 2026
Great staff, nice pool and big room!
Michael
Michael, 5-night trip
Verified
8/10 Very good
6 Jan 2026
Room was very clean and staff was great
Tyoni
Tyoni, 1-night trip
Verified
8/10 Very good
2 Apr 2026
All the staff we encountered were very friendly and most helpful. The pillows were really comfortable. Had to wait a while for the water in the shower to get warm, and the high pressure coming through the small shower head holes hurt your skin when it hit you. Other than that, good stay.
PATRICIA
PATRICIA, 1-night trip
Verified
10/10 Exceptional
2 Jan 2026
The hotel restaurant was delicious
Abbey
Abbey, 1-night trip
Verified
10/10 Exceptional
16 Feb 2026
Room was clean and comfortable. Every staff member was kind and helpful. The entire weekend was wonderful. I highly recommend the Palmer House for your stay in Chicago.
Christopher
Christopher, 1-night trip
Verified
10/10 Exceptional
6 Feb 2026
Hotel and staff was great. Great location. Just wish more elevators worked because it was a huge audition festival and elevator situation was dire.
najma
najma, 3-night trip
Verified
10/10 Exceptional
5 Jan 2026
Great staff, beautiful hotel decorated so nice for the holidays. We had a wonderful time.
Emily
Emily, 2-night trip
Verified
10/10 Exceptional
7 Dec 2025
Great hotel and staff
Jamal
Jamal, 1-night trip
Verified
10/10 Exceptional
15 Dec 2025
The staff was so friendly and helpful and the hotel was beautiful
Julianne
Julianne, 2-night trip
Verified
10/10 Exceptional
21 Dec 2025
The room and staff were wonderful.
James
James, 1-night trip
Verified
10/10 Exceptional
16 Feb 2026
Very courteous staff everywhere. Hotel is exceptionally clean & has a wonderful scent pumped through the common areas. Rooms are a great blend of new tech & old fashioned charm. Pool & Fitness Center are impressive. My favorite hotel in Chicago by far!!