Sonesta Simply Suites PHI Willow Grove

Photo gallery for Sonesta Simply Suites PHI Willow Grove

Primary image
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Room amenity
In-room safe, desk, iron/ironing board, free WiFi

Overview of Sonesta Simply Suites PHI Willow Grove

Sonesta Simply Suites PHI Willow Grove

2.5 star property
No-frills Horsham hotel with 24-hour fitness

8.0/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Kitchen
  • Non-smoking
The price is €115
Price available on 21/08/2022
Map
250 Business Center Dr, Horsham, PA, 19044
Main amenities
  • Daily housekeeping
  • 24-hour fitness centre
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Car hire on site
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Gift shops/newsstands
For families
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Parx Casino and Racetrack - 21 min drive

Getting around

  • Blue Bell, PA (BBX-Wings Field) - 21 min drive
  • Philadelphia, PA (PNE-Northeast Philadelphia) - 31 min drive
  • Trenton, NJ (TTN-Mercer) - 34 min drive
  • Philadelphia International Airport (PHL) - 42 min drive
  • Princeton, NJ (PCT) - 54 min drive
  • Willow Grove Station - 5 min drive
  • Hatboro Station - 6 min drive
  • Willow Grove Crestmont Station - 7 min drive

About this property

Sonesta Simply Suites PHI Willow Grove

Sonesta Simply Suites PHI Willow Grove is a great choice for a stay in Horsham. Guests can visit the 24-hour fitness centre for a workout, and freebies such as WiFi and self-parking are added perks. The comfortable beds and helpful staff get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 110 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 30 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • BBQs
  • Snack bar/deli

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Picnic area
  • 24-hour fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Freezer
  • Microwave
  • Kitchen
  • Hob
  • Toaster
  • Cookware, dishes and utensils
  • Dishwasher
  • Ice maker
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 150.00 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per week (maximum USD 150 per stay)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Candlewood Suites Philadelphia-Willow Grove Hotel Horsham
Candlewood Suites Philadelphia-Willow Grove Hotel
Candlewood Suites Philadelphia-Willow Grove Horsham
Candlewood Suites Philadelphia-Willow Grove
Candlewood Suites Philadelphia / Willow Grove Hotel Horsham
Horsham Candlewood Suites
Candlewood Suites Horsham
Candlewood Horsham
Sonesta Simply PHI Willow Grove
Candlewood Suites Philadelphia Willow Grove
Sonesta Simply Suites PHI Willow Grove Hotel
Sonesta Simply Suites PHI Willow Grove Horsham
Sonesta Simply Suites PHI Willow Grove Hotel Horsham

Frequently asked questions

Overall score and ratings

8.0

Very good

8.3/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.9/10

Property conditions & facilities

7.4/10

Eco-friendliness

8/10 Very good

I would definitely stay here again. Nice size room with huge desk & full kitchen. (Although the ice maker did keep me awake). Bonus it is very pet friendly! They even have biscuits at the checkin desk. I didn't use it but the gym is also far better than average.
KAREN, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

8.1
The visit was great overall. The only thing that needs to improve is house keeping changing the bedding and picking up the soiled sheets and trash. I had to keep going downstairs to get certain things. Other than that it was comfortable they were very friendly and it was quiet & the kitchen was very useful for us.
Shameeka, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

My experience
On the website I did not see that there was an fee as well so I ended up paying $300. The girl at the front desk was very understanding and help me through the process and helped me understand more. The rooms were nice and clean the other people that was staying at the hotel was really nice and welcoming. Everything was good i just wasn’t in formed that I’d be paying more than I intended
Kamile, 1-night trip
Verified Hotels.com guest review

6/10 Good

Sandra, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel was pleasantly clean everything work the roo
Frank, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Disgusting
This place is disgusting, I should've left but had prepaid. As soon as i walked in it felt gross. The bed cover had holes. The worse part was I woke up to cockroaches in the bathroom, I'll never go again, I understand why I got the deal on the room that I got!
3-night trip
Verified Hotels.com guest review

2/10 Poor

Stay at your own risk
This has got to be one of the worst Hotels. Outside of the friendly attendant at check-in. There were stains in the couch, crumbs on the counter, spots on the wall that were plastered but not painted, rust on the lamps, the chairs were peeling and to top it off it appears that the bottle of body wash was used
Shawn, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Do not book a room here.
The hotel had a oder that filled the hallways and the room. Carpeting was very worn and did not look clean. Saw dirt, crumbs and other undesirable things in elevator. No extra towels in room. We were not able to find hair dryer the first night and finally located the bathroom trash can the morning we left. The bathtub was fiberglass and every movement created sounds that made you think the bottom was going to crack open and you would fall thru. There were two chairs in room, one was a reclinner frozen in stretched out position. Overall it was not a pleasant hotel. Hotel was way overpriced for what they delivered. Shame on Hotels.com for even listing this hotel. The only positive thing I can say was that the staff was helpful and did their best.
Carol, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Disappointed
Check in and parking were great. The only elevator was out upon arrival though was back on later same day. Room appeared fine at first but upon closer look, really needed a deep cleaning and some upgrades. Broken lock on bathroom door. Empty shower gel. Staff was hit and miss. Some lovely, some downright rude or unhelpful. No maintenance staff on site on weekend when room a/c broke. No help given to deal with broken a/c and lack of air in room. Half the hotel seems to be filled with residents living there. I would not stay here again.
Sandra, 2-night trip
Verified Hotels.com guest review