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San Palace Hotel

3.5 star property
Hotel with spa, near Hoan Kiem Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for San Palace Hotel

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
City-View Terrace Suite | Terrace/patio
City view
Exterior
Reception

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Airport transfer
    Airport transfer
  • Spa
    Spa
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Massage/treatment rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Children's pool
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Lift
The price is €334
includes taxes & fees
25 Dec - 26 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premium Balcony Room

Minibar, in-room safe, individually furnished, desk

Premium Balcony Room

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Hairdryer
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room with Window

Minibar, in-room safe, individually furnished, desk

Premium Room with Window

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Bidet
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City-View Terrace Suite

City-View Terrace Suite

City-View Terrace Suite

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
Bidet
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room With Window

Family Room With Window

Family Room With Window

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Bidet
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Deluxe Double or Twin Room.

Deluxe Double or Twin Room.

Deluxe Double or Twin Room.

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Bidet
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room, No Windows

Minibar, in-room safe, individually furnished, desk

Superior Double Room, No Windows

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Bidet
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby sitting area

Hanoi Royal Palace Hotel 2

Free breakfast
Spa
Airport transfer
Parking available
9.8 out of 10, Exceptional, (2966)
The price is €65
includes taxes & fees
10 Dec - 11 Dec
Hanoi Royal Palace Hotel 2
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About the area

Map
187 Hang Bong Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 9 min walk - 0.8 km
  • Hoan Kiem Lake - 11 min walk - 0.9 km
  • Hanoi Old Town Night Market - 11 min walk - 1.0 km
  • Quan Chuong Gate - 17 min walk - 1.5 km
  • Hanoi Opera House - 2 min drive - 2.1 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive
  • Hanoi Railway Station - 9 min walk
  • Ga Thuong Tin Station - 16 min drive
  • Hanoi Long Bien Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Hanoi Social Club - ‬2 min walk
  • ‪Bross Beer Taproom - ‬2 min walk
  • ‪Nét Huế - Hàng Bông - ‬1 min walk
  • ‪Aha Coffee - ‬1 min walk
  • ‪Xôi -Cấm Chỉ - ‬1 min walk

About this property

San Palace Hotel

When you stay at San Palace Hotel, you'll be within a 15-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with Thai massages, body wraps or facials. Other highlights include an outdoor pool, a poolside bar and a children's pool. Fellow travellers love the helpful staff.

Languages

English, Vietnamese

At a glance

Hotel size

  • 30 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: noon
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Motorcycle parking on site only

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • Scooter/moped hire

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift
  • Visual alarms in hallways
  • Handrails in stairwells
  • Well-lit path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 54-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include Thai massages, facials, body wraps and body scrubs.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 517000 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for VND 200000.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Nevaeh Hotel Hanoi
L'Harmonie Hotel Spa
San Palace Hotel Hotel
San Palace Hotel Hanoi
Nevaeh Hotel Spa Ha Noi
San Palace Hotel Hotel Hanoi

Frequently asked questions

Does San Palace Hotel offer free cancellation for a full refund?
Yes, San Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at San Palace Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at San Palace Hotel?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by San Palace Hotel?
Yes, an airport shuttle is available. The charge is VND 517000 per vehicle one-way.
What are the check-in and check-out times at San Palace Hotel?
Check-in start time: 2:00 PM; check-in end time: noon. Check-out time is noon.
What is there to do at San Palace Hotel and nearby?
San Palace Hotel has a spa and an outdoor pool.
Are there restaurants at or near San Palace Hotel?
Yes, there's an on-site restaurant.
What's the area around San Palace Hotel like?
San Palace Hotel is a short 9-minute walk from Hanoi Railway Station and 11 minutes' walk from Hoan Kiem Lake.

San Palace Hotel Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Nothing to complain about except Wifi speed Great location , great staff
Charles, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gayle, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

We liked the area of the San Palace Hotel as it was very convenient to shops and restaurants. We also like to walk everywhere and it was very central to many of the sites we wanted to see. The staff was fantastic and very helpful and friendly. They were one of the highlights. Our room was very spacious and comfortable. A nice breakfast was served in the mornings with eggs made to order. Rides to and from the airport were arranged by the staff on our behalf and worked out very well. I would recommend staying here while visiting Hanoi.
Gayle, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very good hotel and staff were so helpful and friendly. Nice spacious room with comfortable bed and nice seating area. Nice bathroom. Good breakfast included every morning. Coffee was excellent. Would stay here again.
Gayle, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing staff, couldn’t do enough for us, especially Lily !!! Lovely young lady , spoke good English so helpful and also making sure we was safe, and looked after from start to finish . Hotel food very good, rooms nice with balcony.
Jacqueline, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location. Wonderful staff
Melanie, 3-night trip
Verified Expedia guest review

8/10 Very good

Tracy and Tom were very friendly and extremely helpful! The hotel is right in the heart of the old quarter, so it is very convenient to most tourist sites.
Byron, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Very comfortable stay
Room was clean and very comfortable. AC worked very well and bed was very comfortable. Staff was amazing! Everyone who worked there were extremely polite, friendly and helpful. Just amazing people. Breakfast was good too. Good selection of coffee/tea/juice, three types of bread, two types of cereal, yogurt, plus a rotating selection of three different hot dishes (changed daily) and two different fresh fruits (again, changed daily). The only downside is the hotel lobby feels very cramped but of course they can’t do much about that. Also, hotel is located at a particularly busy intersection so crossing street is difficult but I guess that’s Hanoi!
Jean, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel, with nice rooftop pool and views, and in a great location - but what makes the stay is the staff, they are all so lovely and attentive and really helpful with planning trips and finding things to do in Hanoi. Would definitely stay again.
Verified Expedia guest review

10/10 Exceptional

Overall satisfaction level is good. Very convenient to find local food even in the midnight. Staffs are friendly and helpful. The room is clean and the hotel located at quite central of Old quarters. Will come back again
Chung Keong, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great stay at this wonderful hotel, very helpful & friendly staff
Selena, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Gerald, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Beautiful finishings. Comfortable bed friendly staff and very accommodating to our needs.
Tania, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff was amaising. Camilla was great !! Very helpfull and kind.
Yael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff in particular Camellia were so attentive caring and going the extra mile in helping us to sort things . Entire stay was very nice indeed
Gerald, 4-night trip
Verified Expedia guest review

6/10 Good

Friendly helpful staff.
Peter, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

It’s says 3 star but in reality it’s a 5.. the hotel was clean and close to everything. The staff where amazing, so friendly and would go annoyance beyond to make sure your stay was amazing.. thank you to Ms moon, Charlie, Mr tom and David.. bed was so comfortable and breakfast was great
Mara, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Staff are very friendly and polite.
Howard, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Nice place to stay
Verified Expedia guest review

2/10 Poor

Verified Expedia guest review

10/10 Exceptional

Great stay in the heart of Old Hanoi
We stayed here two nights, one when we arrived in Hanoi from the U.K. and one when we arrived back from our Ha Long Bay cruise. Both times the staff made us feel welcomed and were extremely friendly, accommodating, courteous and overall lovely. We would recommend staying at L’Harmonie to anyone visiting Hanoi for a short or long stay, our room was comfortable and the air con great, the location is 10/10 and the breakfast was hot and tasty.
Cynthia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Recommend!
Llinos, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Michiel, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Unbeleivable
This palce shouldn't be operating. There was no staff working. During the business hours. The hotel door was locked. Knocking didn't work. I had to call the house keeper
Ho, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely beautiful hotel so clean and fresh , staff were amazing and so friendly ...fantastic position in old quarter highly recommend 👍
Sandy, 6-night romance trip
Verified Expedia guest review