See all properties

The Ritz-Carlton, Dubai

5.0 star property
Upmarket beachfront hotel with spa, near Marina Beach

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Ritz-Carlton, Dubai

Aerial view
Property amenity
Private beach, free beach cabanas, sun-loungers, beach umbrellas
6 outdoor pools, open 9:00 AM to 6:30 PM, pool cabanas (surcharge)
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Non-smoking
Main amenities
  • Daily housekeeping
  • On a private beach
  • 8 restaurants and 2 poolside bars
  • 2 bars/lounges and 2 swim-up bars
  • Full-service spa
  • 6 outdoor pools and lazy river
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Free cruise terminal shuttle
  • 4 outdoor tennis courts
  • Fitness centre
For families
  • Children stay free
  • Free cots/infant beds
  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on-site
The price is €587
includes taxes & fees
22 Jan - 23 January 2025

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Family Suite, 2 Bedrooms, Non Smoking, Partial Sea View

Family Suite, 2 Bedrooms, Non Smoking, Partial Sea View

Family Suite, 2 Bedrooms, Non Smoking, Partial Sea View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 158 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Family Room, 1 Double Bed, Non Smoking, Partial Sea View (Balcony)

Premium bedding, minibar, in-room safe, desk

Family Room, 1 Double Bed, Non Smoking, Partial Sea View (Balcony)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 100 sq m
  • Partial sea view
  • Sleeps 6
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Garden View (Balcony)

47-inch LCD TV with digital channels, TV

Suite, 1 King Bed, Non Smoking, Garden View (Balcony)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 90 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Twin Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Club Twin Room, 2 Queen Beds

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Twin Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Club Twin Room, 2 Queen Beds

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 2 Queen Beds

View all photos for Twin Room, 2 Queen Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Twin Room, 2 Queen Beds, Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Garden View (Balcony)

2 bars/lounges, 2 swim-up bars, 2 poolside bars

Suite, 1 King Bed, Non Smoking, Garden View (Balcony)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 108 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 108 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Queen Beds, Balcony (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 2 Queen Beds, Balcony (Balcony)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 2 Queen Beds

View all photos for Royal Suite, 2 Bedrooms, Non Smoking, Ocean View

Royal Suite, 2 Bedrooms, Non Smoking, Ocean View | Living room

Royal Suite, 2 Bedrooms, Non Smoking, Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
  • 308 sq m
  • Sea view
  • Sleeps 6
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (Balcony)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 50 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, 1 Double Bed, Non Smoking, Partial Sea View (Balcony)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 6
  • 1 Double Bed

View all photos for Club Suite, 1 King Bed, Non Smoking, Sea View

47-inch LCD TV with digital channels, TV

Club Suite, 1 King Bed, Non Smoking, Sea View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Family Suite, 2 Bedrooms, Non Smoking, Partial Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 6
  • 2 Double Beds

Similar properties

Front of property – evening/night

Atlantis, The Palm

Pool
Spa
Airport transfer
Free parking
9.4 out of 10, Exceptional, (1258)
The price is €389
includes taxes & fees
12 Jan - 13 January 2025
Atlantis, The Palm
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Jumeirah Beach Walk, Dubai

What's nearby

  • Marina Beach - 1 min walk
  • The Walk - 1 min walk
  • Dubai Marina Mall - 15 min walk
  • Skydive Dubai - 17 min walk
  • Emirates Golf Club - 9 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 33 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 34 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 57 min drive
  • Jumeirah Beach Residence 1 Tram Stop - 6 min walk
  • Dubai Marina Mall Tram Station - 12 min walk
  • Dubai Marina Metro Station - 15 min walk
  • Airport shuttle (surcharge)
  • Free cruise terminal shuttle

Restaurants

  • ‪ماكدونالدز - ‬1 min walk
  • ‪Charlie & Friends - ‬3 min walk
  • ‪Cafe Bateel - ‬2 min walk
  • ‪ستاربكس - ‬2 min walk
  • ‪Suvoroff - ‬3 min walk

About this property

The Ritz-Carlton, Dubai

Placing you just steps from Marina Beach, The Ritz-Carlton, Dubai offers a private beach where you can enjoy free cabanas, beach umbrellas and volleyball. There's plenty of fun with the 6 outdoor pools and lazy river, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and hydrotherapy. La Baie, one of 8 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 poolside bars, a free kid's club and a fitness centre. The helpful staff and overall property condition get good marks from fellow travellers. Public transportation is only a short walk: Jumeirah Beach Residence 1 Tram Stop is 6 minutes and Dubai Marina Mall Tram Station is 12 minutes.

Languages

Arabic, Dutch, English, Filipino, French, German, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish, Turkish

At a glance

DONE

Hotel size

    • 294 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 2 AM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Free cruise terminal shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • 8 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • Coffee shop
  • Barbecue grills
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Water slide
  • Lazy river
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Children's games
  • Toys
  • Lifeguard on-site

What to do

  • On a private beach
  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Archery
  • Hiking/biking trails
  • Kayaking
  • Canoeing
  • Parasailing
  • Boat tours
  • Motor boating
  • Shopping
  • Golf lessons nearby
  • Sailing nearby
  • Scuba-diving nearby
  • Skydiving nearby

Working away

  • Business centre
  • 10 meeting rooms
  • Computer station
  • Conference centre (32292 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Bike hire
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1998
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • Adjacent to a golf course
  • 6 outdoor pools
  • Designer shops on-site
  • Arcade/games room
  • Full-service spa
  • Lazy river
  • 4 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Lockers available
  • Banquet hall
  • Reception hall
  • Firepit
  • Outdoor entertainment area
  • Walkway to water
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Low-height bed
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 47-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

Dining

La Baie – This beachfront restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Amaseena – Overlooking the garden, this buffet restaurant specialises in Middle Eastern cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Splendido – Overlooking the garden, this restaurant specialises in Italian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Caravan – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast and brunch. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Blue Jade – Overlooking the garden, this restaurant specialises in Asian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • New Year's Eve (31 December) gala dinner per adult: AED 2800
  • New Year's Eve (31 December) gala dinner per child: AED 500 (from 6 to 11 years old)

Optional extras

  • Wired internet access is available in guestrooms for AED 100 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately AED 160 per person
  • Airport shuttle service is offered for an extra charge of AED 525 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for AED 350.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:30 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Ritz Carlton Dubai Hotel
Ritz Carlton Dubai
Ritz-Carlton Dubai Hotel
Ritz-Carlton Dubai
The Ritz Carlton Dubai
The Ritz-Carlton, Dubai Hotel
The Ritz-Carlton, Dubai Dubai
The Ritz-Carlton, Dubai Hotel Dubai

Frequently asked questions

Does The Ritz-Carlton, Dubai offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Ritz-Carlton, Dubai?
Yes, there are 6 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 6:30 PM.
Are pets allowed at The Ritz-Carlton, Dubai?
Sorry, pets aren't allowed.
Is parking offered on site at The Ritz-Carlton, Dubai?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by The Ritz-Carlton, Dubai?
Yes, an airport shuttle is available. The charge is AED 525 per vehicle one-way.
What are the check-in and check-out times at The Ritz-Carlton, Dubai?
Check-in start time: 3 PM; check-in end time: 2 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at The Ritz-Carlton, Dubai and nearby?
Have fun with on-site activities such as kayaking, parasailing and rowing and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, Pilates and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 6 outdoor swimming pools. The Ritz-Carlton, Dubai also has 2 swim-up bars, 2 poolside bars and a private beach, as well as a sauna, a steam room and an arcade.
Are there restaurants at or near The Ritz-Carlton, Dubai?
Yes, there are 8 on-site restaurants, featuring al fresco dining, international cuisine and garden views.
Does The Ritz-Carlton, Dubai have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around The Ritz-Carlton, Dubai like?
The Ritz-Carlton, Dubai is located on the waterfront in Dubai Marina, a short 6-minute walk from Jumeirah Beach Residence 1 Tram Stop and 15 minutes' walk from Dubai Marina Mall.

The Ritz-Carlton, Dubai Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Benjamin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel
SIMONA, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Service at the hotel is world class, every single member of staff with a smile on their face and can’t do enough to help you. Hotel, grounds and spa are glorious. The only downside I can say is the noise from the construction site during the night as the workers are working 24/7. The new construction site, coupled with the Five Luxe blocks out the sun for most of the day at the pool areas which is a shame.
Reuben, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was perfect, the hotel and the staff
Timothy John, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff, rooms were excellent - everyone was extremely friendly and helpful. Grounds were beautiful - one area of concern was lack of sun in pool areas - and there were a lot of ants in these areas as well.
ROSEMARY, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Outstanding in every imaginable way. You MUST go!!
Marie, 3-night trip
Verified Expedia guest review

8/10 Very good

abdou, 8-night trip
Verified Expedia guest review

10/10 Exceptional

A great hotel with wonderful staff. I highly recommend it.
James, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice place to stay
Vlad, 2-night trip
Verified CheapTickets guest review

8/10 Very good

Nice hotel with very friendly staff and close to the beach, also very nice pools.
Vlad, 3-night trip
Verified CheapTickets guest review

10/10 Exceptional

Stephen, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Wilson, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

ian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It’s unique and brilliant place to stay calmly in Dubai.
Kirill, 7-night trip
Verified Expedia guest review

10/10 Exceptional

De Andre, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great property for families and very convenient location on JBR.
Aryuat, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved everything it was perfect
DeAndre, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel
Keith, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The service was excellent!!! Would definitely stay here again. Ali, Lloyd and Pyramus were excellent hosts.
Pamela Renee, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Really their staff outstanding specially Caravan restaurant
AMER, 3-night business trip
Verified Expedia guest review

6/10 Good

Great location but disappointing stay
We felt the following were items with room for improvement at the The Ritz JBR Dubai: The Club lounge wasn't very welcoming and lacked atmosphere. Despite the dress code requirements for the club lounge, in the morning, lunch time and evening there were guests wearing beach or gym wear(sometimes wet clothing). There didn't appear to be enough staff on in the club lounge during busy periods which left tables uncleared and people waiting for drinks etc. On the beach we expected the usual Ritz service but once our sunbeds were made up and we were given cold water in a cooler, no staff came to see if we needed anything for the whole time we were on the beach. Club lounge reception staff were not very welcoming and often didn't look up from their computer screens. (Which is probably why the dress code isn't being monitored and controlled). Our experience as a whole wasn't as expected and as a result we won't be staying there again.
Paul, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tamara, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Craig, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dropati Jennie Sumrah, 6-night trip
Verified Expedia guest review