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Sheraton Memphis Downtown Hotel

4.0 star property
Pet-friendly hotel with restaurant, connected to the convention centre, near Renasant Convention Center

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Photo gallery for Sheraton Memphis Downtown Hotel

Lobby
Point of interest
LCD TV, pay films
Room, 1 King Bed, Corner
Breakfast, lunch, dinner served; southern cuisine
In the heart of downtown Memphis, Sheraton Memphis Downtown Hotel offers a warm welcome with Crossroads Tavern & Grill's Southern cuisine and 24-hour gym. Connect to in-room WiFi, unwind at the bar or tackle work projects in the business center. The helpful staff has left a lasting impression on previous guests.

Reviews

7.6 out of 10
Good

Guests liked:

Friendly staff

Popular amenities

  • Bar
  • Connecting rooms available
  • Pet-friendly
  • Laundry facilities
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services
  • Laundry service

For families (6)

  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is €133
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

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About the area

Map
250 N Main St, Memphis, TN, 38103

What's nearby

  • Renasant Convention Center - 1 min walk - 0.1 km
  • Beale Street - 16 min walk - 1.4 km
  • Orpheum Theatre - 17 min walk - 1.4 km
  • FedEx Forum - 2 min drive - 2.0 km
  • National Civil Rights Museum - 2 min drive - 2.2 km

Getting around

  • Memphis International Airport (MEM) - 16 min drive
  • Memphis Central Station - 30 min walk

Restaurants

  • ‪The Lookout at the Pyramid - ‬9 min walk
  • ‪Wendy's - ‬12 min walk
  • ‪Kay Kafe - ‬15 min walk
  • ‪Wahlburgers - ‬9 min walk
  • ‪Uncle Buck's Fish Bowl and Grill - ‬9 min walk

About this property

Sheraton Memphis Downtown Hotel

Sheraton Memphis Downtown Hotel puts you in a great location, within a 15-minute walk of Bass Pro Shops at the Pyramid and Peabody Ducks. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Crossroads Tavern & Grill, which serves southern cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travellers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 600 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: 2:00 AM
    • Express check-out available
    • Minimum check-in age – 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets stay for free (dogs only)
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (USD 32 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 170
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 81
  • Visual alarms in hallways
  • Closed-captioned TV
  • Doorbell and phone notifications
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • LCD television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

Crossroads Tavern & Grill – This restaurant specialises in southern cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 24.95 per person

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per day

Parking

  • Valet parking costs USD 32 per day with in/out privileges

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Sheraton Memphis Downtown Hotel
Sheraton Memphis Downtown
Sheraton Memphis Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel
Sheraton Memphis Downtown Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel Memphis

Frequently asked questions

Does Sheraton Memphis Downtown Hotel offer free cancellation for a full refund?

Yes, Sheraton Memphis Downtown Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sheraton Memphis Downtown Hotel?

Yes, dogs stay free. A deposit of USD 50 per day is required. Service animals are exempt from fees.

Is parking offered on site at Sheraton Memphis Downtown Hotel?

Yes. Valet parking costs USD 32 per day.

What are the check-in and check-out times at Sheraton Memphis Downtown Hotel?

Check-in start time: 4 PM; check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-out is available.

Is there an on-site casino at Sheraton Memphis Downtown Hotel?

No, this hotel doesn't have a casino, but Southland Casino Racing (8-min drive) is nearby.

What is there to do at Sheraton Memphis Downtown Hotel and nearby?

Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Sheraton Memphis Downtown Hotel also has a 24-hour fitness centre.

Are there restaurants at or near Sheraton Memphis Downtown Hotel?

Yes, Crossroads Tavern & Grill offers southern cuisine.

What's the area around Sheraton Memphis Downtown Hotel like?

Sheraton Memphis Downtown Hotel is in Downtown Memphis, a short 16-minute walk from Beale Street and 9 minutes' walk from Bass Pro Shops at the Pyramid.

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Sheraton Memphis Downtown Hotel Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great stay.
Latrece, 1-night trip

10/10 Exceptional

My second home!
Excellent
Dennis, 1-night trip

6/10 Good

It was very frustrating that the only food option in the entire place was overly expensive with a very limited menu. As it isn't the very best area of town, it would be nice if there was a restaurant with more affordable options
Marilee, 3-night trip

8/10 Very good

Okay for a one night stay
Check in was quick. Parking is by valet only and somewhat annoying. The hotel is nicely decorated and clean. The double room was a fantastic size as was the bathroom. The restaurant has much to be desired. Waited for a long time to have our drink order taken then our meal order. The food tasted frozen and undercooked and is definitely overpriced. The elevator smelled like weed.
Jennifer, 1-night trip

10/10 Exceptional

This is a very clean nice property and the staff were so kind I would definitely stay again
KELLEE, 1-night trip

10/10 Exceptional

The Sheraton is always the place to stay while in Memphis or any other city
Georgia, 2-night trip

10/10 Exceptional

Another conference well done.
We had a conference and it was at the Reagan’s Convention Center, which was connected to it by a bridge. There was a lovely restaurant. Our room was sizable and the rollaway that I used was unbelievably comfortable. Everyone was kind and friendly.
George, 5-night trip

10/10 Exceptional

It was a great stay
LERENZO, 1-night trip

10/10 Exceptional

Great place to stay if you are doing anything downtown, especially St Jude Memphis Marathon
Chaisee, 1-night trip

10/10 Exceptional

It was amazing for the event we attended
Juan, 2-night trip

10/10 Exceptional

It was great! We had an amazing stay, the room was comfortable, I couldn’t hear any noise while we slept, the staff was so friendly and helpful. Will definitely stay again if in the area.
Ginger, 2-night trip

10/10 Exceptional

Comfortable stay. Valet parking was convenient (at extra cost).
Kimberly A, 1-night trip

10/10 Exceptional

Wonderful location with friendly staff
Nakida, 2-night trip

8/10 Very good

Overall great stay...
Nehemiah, 1-night trip

8/10 Very good

Hotel has limited parking and rooms are outdated. Price is inflated for the amenities offered. Great location
sharon f, 1-night trip

8/10 Very good

It was close enough to walk where we needed to go
Destiny, 1-night trip

10/10 Exceptional

Enjoyable stay. Nice, clean, and friendly facility.
Jennifer, 2-night trip

10/10 Exceptional

This property is perfect for stays overnight for events downtown. There is a bridge that connects to the Convention Center and the Cannon Performance Center without having to go outdoors. It is also within walking distance to many restaurants.
Glynda, 1-night trip

10/10 Exceptional

Overall was a nice place to stay for a fair rate.
IRIS, 1-night trip

10/10 Exceptional

Wonderful environment.
Jaureema, 1-night trip

2/10 Poor

Double charged me, and is refusing to return my calls regarding the issues.
Amy, 1-night trip

6/10 Good

Some good, some not so good
The room was OK -- nothing super special. I was disappointed that there was no microwave in the room. Also, there was minimal drawer space. I was more disppointed there was no vending -- they forced me to purchase sodas at the mini-store by the front desk for $5 each. If there was an ice machine anywhere, I never saw it. The prices at the only available restaurant were also too high -- $24 for an ordinary burger and fries, for example. The convenience to the convention center was absolutely great, and this hotel has not joined the "no room service" trend of late. Good things.
Jack, 4-night trip

10/10 Exceptional

Excellent!!
Mirac, 1-night trip

10/10 Exceptional

Lovely place
Shawarren, 2-night trip

10/10 Exceptional

I enjoyed my stay
Joan, 2-night trip