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Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Hotel with outdoor pool, near Kaiser Permanente Otay Mesa Medical Offices

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Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Lobby
Fitness facility
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Reception
Free continental breakfast
In the heart of Chula Vista, Best Western Chula Vista/Otay Valley Hotel offers a warm welcome with continental breakfast and attentive staff. Relax by the outdoor pool, energize at the gym, or get down to business in the meeting rooms. With free WiFi and dry cleaning services on hand.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Non-smoking
  • Laundry facilities
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front desk safe
  • Vending machine
  • Laundry service

Feel at home (6)

  • Free cots/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is €120
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(79 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Renovated in 2020
Shower/bath combination
Hydromassage showerhead
Deep-soaking bath
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Renovated in 2020
Shower/bath combination
Hydromassage showerhead
Deep-soaking bath
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Renovated in 2020
Shower/bath combination
Hydromassage showerhead
Deep-soaking bath
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(88 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Renovated in 2020
Shower/bath combination
Hydromassage showerhead
Deep-soaking bath
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn by Wyndham San Diego Chula Vista

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 1,293 reviews
The price is €122
includes taxes & fees
10 Aug - 11 Aug
La Quinta Inn by Wyndham San Diego Chula Vista
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About the area

Map
4450 Main Street, Chula Vista, CA, 91911

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 1 min drive - 1.5 km
  • Sharp Chula Vista Medical Center - 4 min drive - 4.2 km
  • Las Americas Premium Outlets - 4 min drive - 6.4 km
  • San Ysidro Border Crossing - 5 min drive - 6.7 km
  • North Island Credit Union Amphitheatre - 5 min drive - 4.1 km

Getting around

  • San Diego, CA (MYF-Montgomery Field) - 20 min drive
  • San Diego, CA (SAN-San Diego Intl.) - 26 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 30 min drive
  • San Diego, CA (SEE-Gillespie Field) - 32 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Santa Fe Depot - 24 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Jollibee - ‬2 min drive
  • ‪Panda Express - ‬9 min walk
  • ‪Little Sakana Sushi Bar - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Best Western Chula Vista/Otay Valley Hotel puts you within a 10-minute drive of San Ysidro Border Crossing and North Island Credit Union Amphitheatre. For a bit of exercise, you can visit the fitness centre, or go for a swim in the outdoor pool. Also, Las Americas Premium Outlets and San Diego Bay are within a short drive. Fellow travellers love the comfortable beds and helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 118 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: 11:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area

Travelling with children

  • Pool gate

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby
  • Surfing/body boarding nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1990
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Closed-captioned TV
  • Vibrating pillow alarm
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Hydromassage shower head
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Best Western Plus Otay Valley Hotel Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley
Best Western Vista/Otay Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay
Best Otay Valley Hotel
Best Chula Vista Otay Valley
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

Is there a pool at Best Western Chula Vista/Otay Valley Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Best Western Chula Vista/Otay Valley Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Chula Vista/Otay Valley Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Best Western Chula Vista/Otay Valley Hotel?

Check-in start time: 4 PM; check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out is available.

Is there an on-site casino at Best Western Chula Vista/Otay Valley Hotel?

No, this hotel doesn't have a casino, but Caliente Racetrack Casino (10-min drive) is nearby.

What is there to do at Best Western Chula Vista/Otay Valley Hotel and nearby?

Have fun with nearby activities such as fishing, hiking and horse riding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.

Does Best Western Chula Vista/Otay Valley Hotel have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

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Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.8

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Location
Toilet
Shower
Water
Gas stations

Reviews

8/10 Very good

The hotel was being remodeled, my room was clean and quiet.
Maria G, 1-night trip

10/10 Exceptional

Nice stay, awesome breakfast, Mexican American, bacon sausage , egg omelette Potatoes , beans with cheese , chilaquiles. Cereal variety , oat meal, coffee juice, waffles , yogurt , fruit . Near freeway, ask for a room in other side for less noise
Amy, 1-night trip

6/10 Good

under construction, entire place smelled
1-night trip

10/10 Exceptional

Everything good
Julienne valerie, 2-night trip

6/10 Good

Oh well

The room was nice enough, but you can hear everything, especially the freeway. I was not ready for the tent chexk in window.
Slade, 1-night trip

10/10 Exceptional

Good place to stay
Francisco, 1-night trip

10/10 Exceptional

Excelente

Excelente
Carmen Guadalupe, 1-night trip

6/10 Good

The lobby was under construction so that there was no place to meet except in one’s room
Joseph, 6-night trip

10/10 Exceptional

Check in was easy. Customer service was excellent. BW Renovating the lobby and check in at this time. Room clean. Free breakfast was great! Love how they still offer this. Waffles were delicious!
Madeline, 1-night trip

10/10 Exceptional

Enjoyed our stay, second time we have stayed at this facility.
Michael, 1-night trip

10/10 Exceptional

The place was clean, food excellent, beans, eggs, potato, good breakfast, Alex super helpful. Enjoyed our stay.
candance, 1-night trip

10/10 Exceptional

Sesame Street water pa & Eli 1st birthday getaway

This was my 2nd time at this BW. They are remodeling at this time, to make things better. The breakfast was very good and the gentleman who was attending us with the complementary breakfast Alex did a fantastic job.
denise, 1-night trip

10/10 Exceptional

Very close to Tijuana and the airport !

Great stay as we were heading to Tijuana ! Super close to the Tijuana airport ! Would stay here again! Very clean and comfortable stay
Denisse, 1-night trip

10/10 Exceptional

Staff was amazing, rooms super clean and tidy
Carmen, 1-night trip

2/10 Poor

Unsatisfied with room

We found roaches all in the room and had no water for 3hrs and still had to get out at 11am even though we had to rush a quick shower cause the water had barely came back
Tammy, 1-night trip

6/10 Good

We will not being staying here again

The front office was being renovated, that was a red flag. The room was not at all clean. When we checked out the man just took my keys, didn't give me any insight on the deposit or anything. Also housekeeping knocked on our door to check when we were checking out because she did not want to come back around again to clean the room.
2-night trip

10/10 Exceptional

Very clean and quiet. Friendly staff and driving distance from many restaurants & entertainment options
Leslie, 2-night trip

10/10 Exceptional

Very close to CBX
juan, 1-night trip

8/10 Very good

Check in slow and under construction

Lobby and check in is under construction. Property is under new management and rooms were slow to be available for check in. We waited at the pool until a room was available even though we had a reservation.
Charles, 1-night trip

8/10 Very good

Good property. Will stay again
Chris, 1-night trip

10/10 Exceptional

Ok
Jose, 1-night trip

2/10 Poor

Don't stay here

Worst hotel i have ever stayed in. Best Western should be embarrassed that this is one of their hotels. Upon checking in i was told we had to notify them 24 hours in advance if we needed housekeeping. Breakfast was subpar. Noisy location near the freeway and every night had to ask others to keep the noise down. People did not know how to be quiet even past midnight. Maintenance seems non existent. AC did not work very well, but it would try for a second or two and then make a lot of noise.
john, 5-night trip

4/10 Fair

Wrong night to stay

We stay at this hotel whenever we visit our family on Chula Vista, who live nearby. I think we chose the wrong night to stay here this time. We were given a room on the second floor next to the elevator. But I believe there must’ve been a concert or some type of event going on because we were stuck between a group of 10 - 20 guests who were loud, obnoxious, partying and drunk all night until about 4 am. They were slamming doors, yelling and laughing without regard to anyone else’s peace. I’m up right now writing this review because I can’t sleep thanks to these disrespectful guests.
Hugo, 1-night trip

10/10 Exceptional

Excellent location for my activities
Roger, 1-night trip

8/10 Very good

They are doing construction and remodeling here, BUT once you get inside your room, EXCELLENT!!!!! I HIGHLY RECOMMEND THIS PLACE
Erlinda, 1-night trip