citizenM San Francisco Union Square in San Francisco

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4-star hotel with restaurant, near San Francisco Museum of Modern Art

Overview
Rooms
Location
Amenities
Policies

Exceptional

Property highlights

Free WiFi

Gym

Air conditioning

Restaurant

24/7 front desk

Non-smoking

72 Ellis Street, San Francisco, CA, 94102

Main amenities

Housekeeping (on request)
Restaurants
Breakfast available
24-hour fitness centre
Coffee shop/cafe
24-hour business centre
Business centre
24-hour front desk
Coffee/tea in a common area
Communal living room
Front desk safe
Water dispenser

Feel at home

Children stay free
Fridge
Private bathroom
Television
Lift
In-room climate control (air conditioning)

Room options

Room, 1 King Bed

14 sq m
Sleeps 2
1 King Bed

About this area

What's nearby

In Downtown San Francisco
San Francisco Museum of Modern Art - 8 min walk
Moscone Convention Center - 11 min walk
Oracle Park - 24 min walk
San Francisco Bay - 27 min walk
Lombard Street - 32 min walk
Pier 39 - 33 min walk
Chase Center - 35 min walk
Kaiser Permanente Medical Center - 38 min walk
Union Square - 1 min drive
Bill Graham Civic Auditorium - 2 min drive

Getting around

San Francisco International Airport (SFO) - 24 min drive
Oakland, CA (OAK-Oakland Intl.) - 33 min drive
Concord, CA (CCR-Buchanan Field) - 35 min drive
Bayshore Station - 9 min drive
22nd Street Station - 11 min drive
San Francisco Station - 19 min walk
Market St & 4th St Stop - 2 min walk
Powell St & O'Farrell St Stop - 2 min walk
Market St & Stockton St Stop - 2 min walk

Restaurants

Liholiho Yacht Club - 12 min walk
Montesacro Pinseria-Enoteca - 8 min walk
Gusto Pinsa Romana - 12 min walk
Deli Board - 15 min walk
Pushkin - 10 min walk

About this property

citizenM San Francisco Union Square

When you stay at citizenM San Francisco Union Square, you'll be a short five-minute drive from Oracle Park and Pier 39. Guests can grab a bite to eat at the coffee shop/cafe and visit the 24-hour fitness centre for a workout. This upmarket hotel is also a short five-minute drive from Moscone Convention Center and San Francisco Bay. The overall property condition and location get good marks from fellow travellers. Public transportation is only a short walk: Market St & 4th St Stop and Powell St & O'Farrell St Stop are only steps away.

Languages

English

Cleaning and safety practices

Check-in

Contactless social distancing and check-out

Cashless transactions are available for all charges at the property

Guest accommodations are accessible via mobile device

This information is provided by our partners.

At a glance

Hotel size

195 rooms
Arranged over 9 floors

Arriving/Leaving

Check-in time from 2:00 PM until midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi and wired Internet access in public areas
Free WiFi in rooms

Parking

No on-site parking

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Coffee shop
Coffee/tea in a common area
Water dispenser

Travelling with children

Children stay for free (see details)

Working away

24-hour business centre
Co-working spaces

Services

24-hour front desk
Multilingual staff

Facilities

1 building/tower
Built in 2021
Safe-deposit box at front desk
Television in common areas
Communal living room
24-hour fitness centre
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only

Accessibility

Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Lever door handles
Well-lit path to entrance
Step-free path to entrance

Room amenities

Be entertained

IPad
IPod docking station
LED television
Cable TV channels

Home comfort

Climate-controlled air conditioning and heating
Iron/ironing board

Sleep well

Soundproofed rooms
Premium bedding
Pillow-top mattress

Freshen up

Private bathroom
Rainfall shower heads
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper

Stay connected

Desk
Free WiFi
Phone

Food and drink

Fridge

Housekeeping (on request)
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Mobile key entry

Special features

Dining

CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately USD 21.67 per person
Late checkout can be arranged for an extra charge of USD 39 (subject to availability)

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Noise-free guestrooms cannot be guaranteed.

On-site parties or group events are strictly prohibited.

Long-term renters welcome.

This property uses wind energy, plus eco-friendly cleaning products.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

citizenM San Francisco Union Square Hotel

citizenM San Francisco Union Square San Francisco

citizenM San Francisco Union Square Hotel San Francisco

Frequently asked questions

Does citizenM San Francisco Union Square offer free cancellation for a full refund?

Yes, citizenM San Francisco Union Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM San Francisco Union Square?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM San Francisco Union Square?

Sorry, there's no on-site parking at citizenM San Francisco Union Square.

What are the check-in and check-out times at citizenM San Francisco Union Square?

You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 39 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at citizenM San Francisco Union Square?

No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.

What is there to do at citizenM San Francisco Union Square and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near citizenM San Francisco Union Square?

Yes, there's an on-site restaurant, canteenM.

What's the area around citizenM San Francisco Union Square like?

CitizenM San Francisco Union Square is in Downtown San Francisco, a short 2-minute walk from Market St & 4th St Stop and 11 minutes' walk from Moscone Convention Center. Travellers love the hotel's prime location.

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Exceptional

28 September 2023

Clean, Modern, and Convenient: CitizenM San Franci

My wife and I are avid fans of CitizenM hotels, and our stay in their San Francisco location didn’t disappoint. If you’re the type of traveler who prefers a hotel primarily as a clean and modern base for your adventures, this is the place to be. CitizenM offers just that, and it’s perfect for those who prefer to spend their time exploring the city rather than staying indoors. The hotel’s smart design provides ample space without unnecessary frills. One standout feature is the hotel lobby, which serves as an excellent workspace and a welcoming spot to unwind. It’s a versatile space that enhances your overall experience. In terms of location, CitizenM is well-positioned for exploring the city, making it easy to access popular attractions and vibrant neighborhoods. However, it’s worth noting that the one drawback is the price. While CitizenM promises a certain concept, the cost can be on the pricier side. This might not align with the hotel’s “value” aspect, but for those who prioritize location and convenience, it might still be worth considering. In summary, if you’re a traveler who values clean, modern accommodations and plans to be out and about exploring, CitizenM in San Francisco is an excellent choice. Just be prepared for the higher price tag.