Royal Sonesta Chicago Riverfront

The hotel is very nice and room was great. Front desk staff were very welcoming and accomodating. My problem was with the bar and restaurant staff at Hoyts. Rude hostess who in my opinion was so offending that she should be disciplined or fired. Hoyts is also severely under-staffed and cannot handle even the slightest increase in customers.

I booked 2 rooms, each with two beds. I requested to have the rooms close together. They gave us two adjoining rooms, which was perfect. Both faced the river, which is the best view. One of the rooms was a corner room which was really great. The corner room had a smaller bathroom space than the other room, but the view made up for that. I cannot say enough about how great The staff is. They are very friendly and helpful. The beds are very comfortable. It was noisy on Saturday night when a few people came in late and were clearly drunk. Outside of that it was quiet. I have stayed in this hotel before when it was the Wyndham Grand, but was always in the suites at the end of the hall that have views of the city and the river. I love those suites, but with 4 people, it works out better to book 2 rooms.

Everyone was great! Hotel and hotel bar/restaurant staff were awesome !

Great Experience!!! Excellent room and service

The hotel was decent for the price. Walking distance to the Loop. The river views of Chicago were great. In a safe place. Quiet. Fast elevators. The beds were comfortable. Decent size rooms.