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Novotel Rotorua Lakeside

4.5 star property
Luxury hotel in Rotorua with indoor pool and restaurant

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Photo gallery for Novotel Rotorua Lakeside

Al fresco dining, open daily
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Exterior
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Indoor pool
Experience a tranquil retreat in the heart of Rotorua at Novotel Rotorua Lakeside. Unwind with breakfast or dinner at Atlas, then rejuvenate in one of the 6 spa tubs or take a refreshing dip in the indoor pool. With helpful staff, free public WiFi and dry cleaning services available.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Electric vehicle charging point
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool and 6 hot tubs
  • Breakfast available
  • Fitness centre
  • Self parking
  • Children's pool
  • 24-hour room service
  • Conference centre
  • Business centre
  • 10 meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is €108
includes taxes & fees
9 Jul - 10 Jul

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Twin Room, 2 Queen Beds, City View

Twin Room, 2 Queen Beds, City View

Twin Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(58 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

8.2 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

7.6 out of 10
Good
(28 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 72 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, 2 Queen Beds, Lake View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Twin Room, 2 Queen Beds, Lake View

7.2 out of 10
Good
(21 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Lake View

Junior Suite, 1 King Bed, Lake View

Junior Suite, 1 King Bed, Lake View

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 41 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 3 Bedrooms

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Royal Suite, 3 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
  • 245 sq m
  • Lake view
  • Sleeps 6
  • 3 Double Beds

Similar properties

Deluxe Room, 1 King Bed, Valley View

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  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
8.2 out of 10, Very good, 1,004 reviews
The price is €77
includes taxes & fees
13 Jul - 14 Jul
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About the area

Map
9-11 Tutanekai St, P O Box 348, Rotorua, 3201

What's nearby

  • Eat Street - 2 min walk - 0.2 km
  • Rotorua Night Market - 7 min walk - 0.6 km
  • Tamaki Maori Village - 8 min walk - 0.7 km
  • Polynesian Spa - 13 min walk - 1.1 km
  • Skyline Rotorua - 5 min drive - 3.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬8 min walk
  • ‪Lone Star - ‬1 min walk
  • ‪Social Club - ‬6 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬8 min walk
  • ‪Brew | Craft Beer Pub - ‬1 min walk

About this property

Novotel Rotorua Lakeside

Novotel Rotorua Lakeside puts you within a 10-minute drive of Skyline Rotorua. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Atlas, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a children's pool. Fellow travellers say great things about the helpful staff and breakfast.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Spanish, Thai

More about this property

VISIBILITY

At a glance

Hotel size

    • 199 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas (60 minutes per day)
    • Wi-Fi (speed: 50+ Mbps) in rooms*

Parking

    • Uncovered on-site self-parking (NZD 15.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Hiking/biking trails nearby

Working away

  • Business centre
  • 10 meeting rooms
  • Computer station
  • Conference centre (3444 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • Built in 1996
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • 6 hot tubs
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Front entrance ramp
  • Well-lit path to entrance
  • Thin carpet in room
ROOM

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 50+ Mbps)
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

Atlas – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Clarkes Bar – This bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: NZD 100 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for NZD 10 per 24-hour period (rates may vary)
  • Full breakfast is offered for an extra charge of approximately NZD 34 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of NZD 20 (subject to availability)

Parking

  • Uncovered self-parking costs NZD 15.00 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 11 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses geothermal energy.
Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Novotel Rotorua Lakeside Hotel
Novotel Lakeside Hotel
Novotel Rotorua Lakeside
Novotel Lakeside
Novotel Rotorua Lakeside Hotel Rotorua
Rotorua Novotel
Accor Rotorua Lakeside
Novotel Rotorua Lakeside Hotel
Novotel Rotorua Lakeside Rotorua
Novotel Rotorua Lakeside Hotel Rotorua
HELP_OUTLINE

Frequently asked questions

Does Novotel Rotorua Lakeside offer free cancellation for a full refund?

Yes, Novotel Rotorua Lakeside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Rotorua Lakeside?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 6 AM to 11 PM.

Are pets allowed at Novotel Rotorua Lakeside?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Novotel Rotorua Lakeside?

Yes. Self-parking costs NZD 15.00 per night. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Novotel Rotorua Lakeside?

Check-in start time: 2 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of NZD 20 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Novotel Rotorua Lakeside and nearby?

Have fun during the warmer months with activities nearby such as hiking. Soothe your senses in one of the 6 hot tubs or make use of other amenities, which include an indoor pool and a fitness centre. Novotel Rotorua Lakeside also has a garden.

Are there restaurants at or near Novotel Rotorua Lakeside?

Yes, Atlas offers al fresco dining and international cuisine.

What's the area around Novotel Rotorua Lakeside like?

Novotel Rotorua Lakeside is in Inner City, a short 1-minute walk from Eat Street and 6 minutes' walk from Rotorua Hospital. Travellers say that the area is walkable and good for shopping.

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Novotel Rotorua Lakeside Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Breakfast
Bathroom
Restaurant
Bed
Lake
Shower
Lobby

Reviews

8/10

Good location, quite, easy parking and Eat Street next door.
2-night trip

10/10

Great hotel awesome location
1-night trip

10/10

Enjoyed our stay with no issues. Great position, very central and beside the lake.
3-night trip

10/10

Great location for what we needed. Comfortable bed.
1-night trip

10/10

Location was excellent- breakfast and lounge area was great. Rooms were nice - could use a bit of updating in the future - but overall the location next to restaurants and shopping all in walking distance.
2-night trip

10/10

Amazing, hotel is nearer to nice eateries
1-night trip

10/10

Really enjoyed staying here
1-night trip

4/10

The staff at check-in was not friendly at all and treated us in a clerical and cold manner. Overall, the hotel is old, the carpets are worn and the pool is dirty. You can hear the noise of the next door guests, showers and toilet.
2-night trip

10/10

Nice pool. Close to town and park. Staff were friendly
2-night trip

10/10

Nice hotel
2-night trip

10/10

Loved this place Most comfortable bed I have ever slept on
1-night trip

10/10

Impressed with their onsite pools, close walk to everything.
6-night trip

10/10

The 3rd time we have stayed and have found the place to be nice and clean and close to restaurants & the town cheers
1-night trip

8/10

We had ti pay for wifi so didnt use it. Its 2025... free Wifi, get it. We had to pay for parking... get real. $15/day and paying almost $700 for the stay. Get real. Outrageous.
2-night trip

8/10

This property had a convenient location for eating and shopping in Rotorua. However, the rooms were tired and had stains on the carpet and in the bathtub.
2-night trip

10/10

Good location, good view from room (we’ve booked for 2 rooms with city view and unexpectedly they have given us 2 rooms with sea view!!) Can tell the building is with some age but overall is clean and experience is good. The buffet breakfast which is already included in price is good. Must try making the DIY smoothie of your own. Love it! We consider the bed is too soft for us.
1-night trip

8/10

We enjoyed the thermal spa pools, there are small but private, and the kids enjoyed the swimming pool at the same time.
1-night trip

10/10

Thermal pools were awesome.
1-night trip

10/10

Pleasant stay, will stay again
1-night trip

8/10

The room was ok, and location was very nice in front of the lake. Just one thing ; there was not bottle of water in the room, and could not buy at hotel.

10/10

Overall great location. Only negative was having to pay for parking even as guests.
2-night trip

8/10

Generally good and satisfying with all facilities.
2-night trip

8/10

It was clean and comfortable.
1-night trip

10/10

We enjoyed are stay at the Novotel Rotorua. It has a great central location with many options for dining walking distance from the hotel. The breakfast buffet was great, as are the thermal hot baths and swimming pool!
4-night trip

10/10

Property badly needs an update. But room was clean, great linen, comfy bed and fantastic staff. Enjoyed our stay.
5-night trip