With a stunning view of the Grand Canal, Hotel Carlton on the Grand Canal offers upscale comfort in Venice. Enjoy international cuisine at one of two restaurants, unwind in the rooftop garden or explore nearby Piazzale Roma and St. Mark's Square.
Venice (XVQ-Santa Lucia Rail Station) - 4 min walk
Venezia Ferryport Station - 18 min walk
Venezia Tronchetto Station - 19 min walk
Restaurants
KFC - 6 min walk
Ai Scalzi - 3 min walk
Bistrot S. Lucia - 5 min walk
Burger King - 1 min walk
Ristorante Bella Venezia - 3 min walk
About this property
Hotel Carlton on the Grand Canal
Hotel Carlton on the Grand Canal features a rooftop terrace and puts you within a five-minute walk of Piazzale Roma and Grand Canal. Guests looking for a bite to eat can visit La Cupola, one of 2 restaurants, which serves international cuisine and is open for lunch and dinner. Other features include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers love the helpful staff and location.
At a glance
DONE
Hotel size
150 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: anytime
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Babysitting*
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
2 restaurants
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Childcare in room (surcharge)
Children's menu
What to do
Boat tours
Golfing nearby
Working away
Business centre
Meeting room
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
Banquet hall
Accessibility
Lift
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Down duvet
Blackout curtains
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
La Cupola – Overlooking the ocean, this restaurant specialises in international cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Top of the Carlton – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open selected days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1 January to 31 January.
A tax is imposed by the city: From 1 January to 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
A tax is imposed by the city: From 1 February to 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.
Children & extra beds
In-room babysitting is available for an extra charge
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
National rating
This property has received its official star rating from the local rating authority.
Also known as
Hotel Carlton Grand Canal Venice
Hotel Carlton Grand Canal
Carlton Grand Canal Venice
Carlton Grand Canal
Carlton Grand Canal Hotel
Carlton On The Canal Venice
Hotel Carlton on the Grand Canal Hotel
Hotel Carlton on the Grand Canal Venice
Hotel Carlton on the Grand Canal Hotel Venice
Frequently asked questions
Does Hotel Carlton on the Grand Canal offer free cancellation for a full refund?
Yes, Hotel Carlton on the Grand Canal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Carlton on the Grand Canal?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Carlton on the Grand Canal?
Sorry, there's no on-site parking at Hotel Carlton on the Grand Canal.
What are the check-in and check-out times at Hotel Carlton on the Grand Canal?
Check-in start time: 2 PM; check-in end time: anytime. Check-out time is 11:00 AM.
Is there an on-site casino at Hotel Carlton on the Grand Canal?
No, this hotel doesn't have a casino, but Casino of Venice (11-min walk) and Ca' Noghera Casino of Venice (20-min drive) are both nearby.
What is there to do at Hotel Carlton on the Grand Canal and nearby?
Have fun during the warmer months with activities such as boat tours. Hotel Carlton on the Grand Canal also has a garden.
Are there restaurants at or near Hotel Carlton on the Grand Canal?
Yes, there are 2 on-site restaurants, featuring international cuisine and ocean views.
What's the area around Hotel Carlton on the Grand Canal like?
Hotel Carlton on the Grand Canal is located by the river in Santa Croce, a short 4-minute walk from Venice Santa Lucia Station and 4 minutes' walk from Piazzale Roma. Travellers say that the hotel is in a great location.
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Reviews
Hotel Carlton on the Grand Canal Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.8
Location
8.6
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as good, excellent, and amazing with a good selection of options. (28 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
Train station
Breakfast
Canal
View
Restaurant
Air conditioning
Bathroom
Reviews
Verified
10/10 Exceptional
19 Mar 2026
Great location! Clean room!
Chris
Chris, 2-night trip
Verified
10/10 Exceptional
3 Nov 2025
Friendly staff, clean rooms, excellent location!
Inna
Inna, 1-night trip
Verified
10/10 Exceptional
9 Nov 2025
It was a good experience for us, the location was awesome
Saeideh
Saeideh, 2-night trip
Verified
10/10 Exceptional
4 Jun 2025
Awesome hotel and a great location.
Theresa
Theresa, 3-night trip
Verified
8/10 Very good
15 Jun 2025
Great staff, really helpful...perfect for a weekend stay.
Tom
Tom, 2-night trip
Verified
8/10 Very good
1 Nov 2025
Room cleanliness average; staff very nice. Good location
Rick
Rick, 2-night trip
Verified
10/10 Exceptional
2 Jul 2025
Loved the location and breakfast spread
anjali
anjali, 1-night trip
Verified
10/10 Exceptional
26 Dec 2025
Room was great and maintained well with clean room. Support staff was very helpful and coordial.
Praveen
Praveen, 2-night trip
Verified
10/10 Exceptional
27 Dec 2025
The staff service was perfect and buffet breakfast very good. Location is near train station along the Grand canal. It was a beautiful experience over all. Thank you
Belinda
Belinda, 2-night trip
Verified
10/10 Exceptional
21 Jul 2025
Great location
Roselyn
Roselyn, 1-night trip
Verified
8/10 Very good
11 Jul 2025
The breakfast was amazing
Kaynell
Kaynell, 1-night trip
Verified
10/10 Exceptional
29 Nov 2025
Clean bathroom!
Man Bun
Man Bun, 1-night trip
Verified
10/10 Exceptional
29 Apr 2025
Great service great accommodations
Humberto
Humberto, 1-night trip
Verified
8/10 Very good
17 Jun 2025
Wonderful hotel in a fantastic location! Everything was within walking distance, and the staff were very helpful.
May
May, 2-night trip
Verified
10/10 Exceptional
23 Jun 2025
Great Location and staff were very customer service driven and friendly.
sherry
sherry, 2-night trip
Verified
10/10 Exceptional
4 Jun 2025
Great location, very friendly recep
Xin
Xin, 1-night trip
Verified
10/10 Exceptional
24 Jan 2025
Fantastic stay for my family of 4. Great breakfast and location.
William
William, 2-night trip
Verified
10/10 Exceptional
30 Jul 2025
Comfortable well position hotel
Carlos
Carlos, 2-night trip
Verified
10/10 Exceptional
30 May 2025
Very nice and great staff.
Brandon
Brandon, 3-night trip
Verified
10/10 Exceptional
27 Jan 2025
Beautiful Hotel, Good Location and Excellent service!
Jose
Jose, 2-night trip
Verified
8/10 Very good
30 Jun 2025
Very central easy access to station and restaurants, clean fresh smelling, good beds etc...
Daniel
Daniel, 2-night trip
Verified
10/10 Exceptional
27 Jan 2025
Fantastic property in an amazing location.
chris
chris, 2-night trip
Verified
10/10 Exceptional
2 Sept 2025
Great experience! The staff are friendly!
Rebecca
Rebecca, 1-night trip
Verified
10/10 Exceptional
1 May 2025
Close from the train station and very friendly and helpful staff.
Gabriel
Gabriel, 2-night trip
Verified
8/10 Very good
25 May 2025
Beautiful views from the room especially at sunset. Nice hotel and friendly staff. The breakfast selection was excellent. Will stay here again!