When you stay at Hotel Cen, you'll be a short five-minute drive from Shinjuku Gyoen National Garden and Waseda University. For a bite to eat, guests can visit CEN Cafe, which serves breakfast, lunch and dinner. Other features include a bar/lounge and a terrace. Public transportation is only a short walk: Higashi-shinjuku Station is 8 minutes and Nishi-shinjuku Station is 14 minutes.
Languages
English, Japanese, Vietnamese
At a glance
Hotel size
44 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Caters to LGBTQ guests
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 8:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Shared fridge
Travelling with children
Children stay for free (see details)
Services
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2019
Safe-deposit box at front desk
Terrace
Lockers available
Accessibility
Lift
Room amenities
Home comfort
Air conditioning (climate-controlled)
Bathrobes and slippers
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Housekeeping (once per stay)
Special features
Dining
CEN Cafe – This café serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Awards and affiliations
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Continental breakfast is offered for an extra charge of approximately JPY 1000 per person
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property caters to LGBTQ+ guests.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
HOTEL CEN Hotel
HOTEL CEN Tokyo
HOTEL CEN Hotel Tokyo
Cen DIVERSITY HOTEL CAFE
Frequently asked questions
Does Hotel Cen offer free cancellation for a full refund?
Yes, Hotel Cen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Cen?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Cen?
Sorry, there's no on-site parking at Hotel Cen.
What are the check-in and check-out times at Hotel Cen?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 10:00 AM. Contactless check-out is available.
What is there to do at Hotel Cen and nearby?
Recommended spots to visit include Shinjuku Gyoen National Garden (1.3 mi) and Shibuya Crossing (3 mi), along with Tokyo Imperial Palace (3.6 mi) and Tokyo Dome (4.3 mi).
Are there restaurants at or near Hotel Cen?
Yes, there's an on-site restaurant, CEN Cafe.
What's the area around Hotel Cen like?
Hotel Cen is a short 8-minute walk from Higashi-shinjuku Station and 15 minutes' walk from Isetan Department Store Shinjuku.
Hotel Cen Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
4/10 Fair
8 October 2024
Hannah
Hannah, 2-night trip
Verified Expedia guest review
8/10 Very good
21 September 2024
I think hotel cen is a great option for the price point. The hotel is a bit less nice than the photos (but overall well kept and fine) and it’s very conveniently located next to the subway. The staff was friendly and the rooms (although small) did the trick.
Daniella
Daniella, 8-night trip
Verified Expedia guest review
10/10 Exceptional
28 May 2024
Sharon
Sharon, 4-night trip
Verified Expedia guest review
10/10 Exceptional
17 December 2023
Katherine
Katherine, 4-night trip
Verified Expedia guest review
10/10 Exceptional
8 December 2023
Nice simple well located hotel for East Shinjuku. Friendly staff, small but comfortable rooms. Great value.
Russell
Russell, 5-night trip with friends
Verified Expedia guest review
6/10 Good
19 October 2023
Better Accomodations at a Better Price Elsewhere
My room smelled like a dirty sock, to the point that I couldn't sleep because of the smell. I had to run to Daiso for fabric refresher and use the entire thing on the tiny room. I recommend for the GM to have the carpets cleaned thoroughly ASAP. Gross feet + Tokyo humidity = gross smells. Also I was disappointed the breakfast that came with my booking wasa coffee, 2 mini croissants and a large spoonful of potato salad. I don't really recommend this hotel unless you really want or need to have LGBTQ+ friendly. The cafe staff members were wonderful.
Samantha
Samantha, 2-night trip
Verified Hotels.com guest review
6/10 Good
29 August 2023
Isaac
Isaac, 5-night trip
Verified Expedia guest review
10/10 Exceptional
20 August 2023
Modern and clean! Loved the stay at Hotel Cen. Plus the staff were all so nice!
Annette
Annette, 4-night romance trip
Verified Expedia guest review
8/10 Very good
14 August 2023
The staff are all really amazing. They’re all really willing to assist with any questions you might have.
Barry
Barry, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 July 2023
Campbell
Campbell, 6-night trip
Verified Expedia guest review
10/10 Exceptional
30 June 2023
Friendly staff. Room was expectedly small but served its purpose. Breakfast was simple but good. The bar was lovely to hang out in. Dryer in laundry was average but signage tells you this.
Troy
Troy, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 June 2023
Verified traveller
6-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 March 2023
Staff were very helpful and printed tickets we needed at no cost and happily.
Ginger
Ginger, 3-night trip
Verified Expedia guest review
10/10 Exceptional
10 December 2022
K
K, 4-night trip
Verified Expedia guest review
2/10 Poor
17 May 2022
Jeffrey
Jeffrey, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 March 2021
..and there's a rooftop!
Great shower (it's definitely small though) with proper pressure and nice and firm mattress - what more you need from your hotel in Tokyo? Excellent staff - helpful and speaks English.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 September 2020
Very clean and modern.
Very clean and modern, in an ethnic neighbourhood with plenty of restaurants. Highly recommended.
Lois
Lois, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 February 2020
Great location in busy Shinjuku, but down a quiet street for good sleep. Friendly staff, clean, modern room, no complaints!
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
10 January 2020
Verified traveller
9-night trip
Verified Expedia guest review
8/10 Very good
20 December 2019
Ching Chen
Ching Chen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 December 2019
Verified traveller
5-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2019
The staff was courteous and helpful when we checked in and throughout our stay. The layout of the room was thoughtful and made good use of the space. Bedding was comfortable and the room quiet.
Verified traveller
4-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 November 2019
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
29 October 2019
They respond quickly to my queries and requests. The bed was good and firm including firm pillows that i requested. A good night sleep is so essential for a traveller. Location was excellent. Not too near the busy shinjuku station and not too far for us to walk to the shinjuku station. Staff ever so friendly and welcoming. A very good experience for me.