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Helnan Phønix Hotel

4.0 star property
City centre hotel, steps from Aalborg Historical Museum

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Photo gallery for Helnan Phønix Hotel

Daily buffet breakfast (DKK 150 per person)
Family Quadruple Room
Daily buffet breakfast (DKK 150 per person)
Daily buffet breakfast (DKK 150 per person)
Terrace/patio
In the heart of Aalborg, Helnan Phønix Hotel offers a sophisticated retreat. Relax on the charming terrace, stay active in the gym, or connect with colleagues in conference space. With helpful staff and convenient amenities like luggage storage and coffee/tea in the lobby.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Connecting rooms available
  • Non-smoking
  • Parking available
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Water dispenser
  • Conference space
  • Multilingual staff

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Lift
  • Bath or shower

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Double Room, 1 King Bed

8.4 out of 10
Very good
(178 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hairdryer
Cable channels
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Quadruple Room

8.4 out of 10
Very good
(17 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hairdryer
Cable channels
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

7.6 out of 10
Good
(35 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hairdryer
Cable channels
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed

Junior Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hairdryer
Cable channels
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Single Beds

Double Room, 2 Single Beds

Double Room, 2 Single Beds

8.6 out of 10
Excellent
(39 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hairdryer
Cable channels
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Triple Room

8.6 out of 10
Excellent
(25 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hairdryer
Cable channels
  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Map
Vesterbro 77, Aalborg, DK-9000

What's nearby

  • Budolfi Cathedral - 3 min walk - 0.3 km
  • Jomfru Ane Gade - 4 min walk - 0.4 km
  • Aalborg Harbour - 6 min walk - 0.5 km
  • House of Music - 11 min walk - 1.0 km
  • Aalborg Zoo - 19 min walk - 1.6 km

Getting around

  • Aalborg (AAL) - 13 min drive
  • Aalborg Station - 9 min walk
  • Lindholm Station - 9 min drive
  • Aalborg Vestby Station - 10 min walk

Restaurants

  • ‪Burger Boom - ‬2 min walk
  • ‪Nam - ‬2 min walk
  • ‪Fisk Og Skaldyr - ‬2 min walk
  • ‪SushiMania - ‬4 min walk
  • ‪Cafe Friends - ‬2 min walk

About this property

Helnan Phønix Hotel

Located near a train station, Helnan Phønix Hotel is a great choice for a stay in Aalborg. Guests can enjoy the fitness centre, and buffet breakfast is available daily. Fellow travellers love the helpful staff.

Languages

Danish, English

At a glance

DONE

Hotel size

    • 224 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered on-site self-parking (DKK 100 per day)
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

What to do

  • Golfing nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 3 buildings/towers
  • Terrace
  • Television in common areas
  • Fitness centre
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Hypo-allergenic bedding
  • Extra futon (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately DKK 150 for adults and DKK 150 for children
  • Credit card charges are subject to an extra charge
  • Futon beds are available for DKK 300 per night

Children & extra beds

  • Cots/infant beds are available for DKK 100.0 per day
  • Rollaway beds are available for DKK 300.0 per day

Parking

  • Uncovered self-parking costs DKK 100 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Also known as

Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg

Frequently asked questions

Does Helnan Phønix Hotel offer free cancellation for a full refund?

Yes, Helnan Phønix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Helnan Phønix Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Helnan Phønix Hotel?

Yes. Self-parking costs DKK 100 per day. Parking spaces may be limited.

What are the check-in and check-out times at Helnan Phønix Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Helnan Phønix Hotel and nearby?

Maintain your daily exercise routine at the gym.

What's the area around Helnan Phønix Hotel like?

Helnan Phønix Hotel is in Aalborg Centrum, a short 9-minute walk from Aalborg Station and 3 minutes' walk from Aalborg Monastery.

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Helnan Phønix Hotel Reviews

Reviews

8.4

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Breakfast
Location
Service staff
Parking
Water
Bathroom
Shower
Cities

What guests liked

  • Breakfast was consistently described as good, nice, and with a great selection. (13 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Thats a very nice place and a nice receptionist interested in the custumer. Breakfast very good Close to everything in the City
4-night trip

10/10

Great stay in the cantral part of Aalborg... It was a perfect stay
1-night trip

6/10

It was a fantastic room, spacious, clean and beautiful. Very nice staff. The breakfast was satisfactory. Our only complaints is that it was extremely hot in the room and we couldn't have our windows open because of the very noisy traffic and nightlife.
1-night trip

10/10

Receptionist very helpful
1-night trip

4/10

No aircondition, toilet clogged easily, no tea, coffee, water in the room. Below average breakfast.
1-night trip

6/10

Great location when visiting Aalborg. Breakfast and the room was nice. The only two issues we had was, there was a lot of dirty plates and cups among the clean ones at breakfast. Not misplaced just not properly cleaned. Second one is that on Saturday night there was a party at the hotel and the noise from it was terrible and ruined that nights sleep.
2-night trip

10/10

Stayed one night, the room is old, but clean the breakfast was fine overall a nice stay.
1-night trip

4/10

It was mostly the hostes- they weren’t very friendly. At breakfast the plates and forks etc. were very dirty!
3-night trip

6/10

.
2-night trip

4/10

Way too loud, could her the neighbor shouting the entire night.
1-night trip

8/10

Ok
1-night trip

8/10

.
3-night trip

8/10

Room was unpleasantly warm despite the radiator being turned off. Hotel parking lot is quite small. Don't pay for more than than the first night if you stay longer, as you may not be able to find a parking space on the following nights and you'll end up paying double when you give up and park in a public parking lot.
3-night trip

6/10

Really great breakfast buffet. The hotel is old and a bit rusty 😉 but cozy. I had a nice room, spacious and nice beds. The bathroom was rusty, the drain was broken, so both mornings- the water from the shower, came up from the drain. The cleaning lacked a bit.
2-night trip

8/10

Our TV did not work properly, often the image was like a puzzle and the remote control only worked sometimes... I was surprised that no cleaning was done unless we specifically put the sign on the door to 'Please clean'. I would expect from a 4* hotel that cleaning was done, unless I asked them not to do it. I had not found the sign in the bottom of the wardrobe, so had put no sign outside and no bed was done, no towels changed during our 3 days' stay. Much noise from the main street, as we had to keep our window open during the night due to the heat.
2-night trip

8/10

Didn't get our room cleaned very often
5-night trip

6/10

1-night trip

4/10

1-night trip

8/10

2-night trip

8/10

1-night trip

10/10

2-night trip

10/10

1-night trip

6/10

1-night trip

8/10

1-night trip

8/10

1-night trip