Myself & two friends checked in to a triple room (Room 7) on Friday 24th February 2023. The hotel room was dirty. The towels had “stains” on them and was not very clean at all. The bed mattresses had marks and stains on there and it felt very unclean.
The room was unhygienic and extremely dusty. This reflects on your previous reviews from Trip Advisor.
The window is rotting away and dirty, and in the morning, it was wet with condensation and the room made all our clothes and bedding feel damp and cold.
On Saturday morning, there was no running water. When we spoke to someone at the hotel, they said it would be fixed that day. It was not.
We spoke to someone again and they said the water would take time to come up to the room? We had no running water.
Please be advised that one of the guests in the room is Disabled. He has a bowel condition meaning that he has to change his external stoma every day. Being unable to hygienically wash was a challenge and could have caused infection or serious health concerns.
We could not use taps to brush teeth, we could not shower, and most importantly, we could NOT flush the toilet chain. Meaning our facilities were redundant.
We did not pay 400 euros, to stay in a hostel. This is what it felt like.
We were told to shower in a “communal” shower downstairs on the first floor. That was absolutely disgusting. Unclean and unhygienic and the water trickled out of the head of the shower.