In the heart of downtown Chicago, The Ritz-Carlton, Chicago offers a tranquil escape with an indoor pool and serene garden. Indulge in Italian cuisine at Torali Italian-Steak or rejuvenate with aromatherapy at the on-site spa. With shopping and dining options nearby, guests appreciate the helpful staff.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pool
Spa
Pet-friendly
Parking available
Internet access
Restaurant
Main amenities (12)
Daily housekeeping
Near the beach
Restaurants and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Fitness centre
Valet parking
Room service
Coffee shop/cafe
Business centre
Meeting rooms
Feel at home (6)
Free cots/infant beds
Connecting/adjoining rooms available
Premium TV channels
Garden
Terrace
Daily housekeeping
The current price is €503
€503
includes taxes & fees
21 Jun - 22 Jun
Why we love this property
Work meets relaxation
Located in the city centre, this hotel offers a business centre and meeting rooms. After work, guests can enjoy the full-service spa and bar.
Taste of Italy
Savour Italian cuisine at the restaurant or sip champagne in-room. The hotel offers full breakfast options, including vegetarian and vegan choices.
Chicago O'Hare International Airport (ORD) - 40 min drive
Chicago, IL (PWK-Chicago Executive) - 48 min drive
Chicago 18th Street Station - 4 min drive
Millennium Station - 20 min walk
Chicago Van Buren Street Station - 29 min walk
Chicago Station (Red Line) - 7 min walk
Grand Station (Red Line) - 14 min walk
Chicago Station (Brown Line) - 14 min walk
Restaurants
The Cheesecake Factory - 2 min walk
Dunkin' - 4 min walk
Harry Caray's 7th Inning Stretch - 1 min walk
Wildberry Pancakes & Cafe - 1 min walk
Cafecito - 2 min walk
About this property
The Ritz-Carlton, Chicago
When you stay at The Ritz-Carlton, Chicago, you'll be in a great location, within a short 10-minute walk of Michigan Avenue and State Street. Guests can visit the spa to indulge in massages, body wraps or facials, and Italian cuisine is served at Torali Italian-Steak, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Chicago Station (Red Line) is 7 minutes and Grand Station (Red Line) is 14 minutes.
At a glance
DONE
Hotel size
434 rooms
Arranged over 31 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age – 21
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (up to 11 kg per pet)*
Service animals welcome
Restrictions apply*
WIFI
Internet
WiFi in rooms*
LOCAL_PARKING
Parking
On-site valet parking (USD 85.00 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–1:00 PM
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Torali Italian-Steak – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.
Torali Bar – On-site bar. Open daily.
Fees & policies
Optional extras
WiFi is available in guest rooms for USD 14.95 per night (rates may vary)
Full breakfast is offered for an extra charge of approximately USD 14 to 28 per person
Late check-in between midnight and 6:00 AM can be arranged for an extra charge
Children & extra beds
Rollaway beds are available for USD 40 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 250 per accommodation, per stay
Parking
Valet parking costs USD 85.00 per night with in/out privileges
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Also known as
Ritz-Carlton Chicago Hotel
Ritz-Carlton Hotel
Ritz-Carlton Chicago
Ritz Chicago
The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
The Ritz-Carlton Chicago (a 4 Seasons Hotel)
Chicago Ritz-Carlton
The Ritz Carlton, Chicago
The Ritz-Carlton, Chicago Hotel
The Ritz-Carlton, Chicago Chicago
The Ritz-Carlton, Chicago Hotel Chicago
Frequently asked questions
Does The Ritz-Carlton, Chicago offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Ritz-Carlton, Chicago?
Yes, there's an indoor pool.
Are pets allowed at The Ritz-Carlton, Chicago?
Yes, pets are welcome, with a maximum weight of 11 kg per pet. There's a charge of USD 250 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at The Ritz-Carlton, Chicago?
Yes. Valet parking costs USD 85.00 per night. Electric car charging is available.
What are the check-in and check-out times at The Ritz-Carlton, Chicago?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is noon. Express check-in is available.
Is there an on-site casino at The Ritz-Carlton, Chicago?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (11-min walk) is nearby.
What is there to do at The Ritz-Carlton, Chicago and nearby?
Have fun with nearby activities such as cycling and sailing. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Ritz-Carlton, Chicago also has a fitness centre and a garden.
Are there restaurants at or near The Ritz-Carlton, Chicago?
Yes, Torali Italian-Steak offers Italian cuisine.
What's the area around The Ritz-Carlton, Chicago like?
The Ritz-Carlton, Chicago is in Downtown Chicago, a short 7-minute walk from Chicago Station (Red Line) and 12 minutes' walk from Lake Michigan.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.6
Location
9.4
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
The spa offered a good massage experience and friendly, helpful staff. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Food
Bed
View
Anniversaries
Shopping
Room service
Spa
Reviews
Verified
10/10 Exceptional
12 Jan 2026
Room was extremely clean and staff was friendly and accommodating
Nilsa
Nilsa, 3-night trip
Verified
10/10 Exceptional
24 Jan 2026
Great location, service, and gym
Maxim
Maxim, 1-night trip
Verified
10/10 Exceptional
7 Feb 2026
The room was spotless, the staff was incredibly courteous. I don't want to say anywhere else in Chicago
Rasleen
Rasleen, 2-night trip
Verified
10/10 Exceptional
4 Jan 2026
It was clean and services were good
Shrabantee
Shrabantee, 4-night trip
Verified
10/10 Exceptional
13 Jan 2026
Amazing experience the place was amazing. The people were fantastic. The food was incredible. I pray I can do it again.
Stephen
Stephen, 3-night trip
Verified
10/10 Exceptional
15 Dec 2025
The room was spotless and the bed super comfy. The staff was very helpful and extremely courteous.
James
James, 3-night trip
Verified
10/10 Exceptional
14 Oct 2025
Great location
Peter
Peter, 1-night trip
Verified
10/10 Exceptional
14 Nov 2025
Great breakfast a la carte menu, perfect bar setting, room was spotless, and service in accordance to the Ritz Brand.
Alejandro Randolph
Alejandro Randolph, 4-night trip
Verified
10/10 Exceptional
2 Dec 2025
Spotless and comfortable room with great view. Great Staff.
Rosaline
Rosaline, 4-night trip
Verified
10/10 Exceptional
25 Dec 2025
First class stay. You pay for it, but so worth it. Real hospitality, indefatigable service in a magical setting. Cannot beat the location and staff are beyond reproach.
gladstone
gladstone, 3-night trip
Verified
10/10 Exceptional
10 Nov 2025
It was very nice. Staff was great
Melissa
Melissa, 1-night trip
Verified
10/10 Exceptional
2 Dec 2025
It’s The Ritz Carlton, everything was as expected. There was a festival and the streets were inaccessible, the young lady was exceptionally friendly (I was tired and frustrated) when we checked in. My husband and I truly enjoyed ourselves.
Andrea
Andrea, 4-night trip
Verified
10/10 Exceptional
9 Jul 2025
Great stay in Chicago
Wonderful stay with 5 star service. Exceptionally clean and modern.
Todd
Todd, 2-night trip
Verified
10/10 Exceptional
2 Jan 2024
Friendly staff, great accommodations
Mark
Mark, 2-night trip
Verified
10/10 Exceptional
3 Nov 2023
It was a wonderfully comfortable stay.
Ak
Ak, 3-night trip
Verified
10/10 Exceptional
3 Nov 2024
Gorgeous property with very kind staff. Thank you for the great stay!
Carl
Carl, 1-night trip
Verified
8/10 Very good
17 Jun 2024
Nice Stay
It was a very nice stay. Staff was very friendly and location was great
Michael
Michael, 3-night trip
Verified
10/10 Exceptional
28 Oct 2024
Very good central hotel
Nicolas
Nicolas, 4-night trip
Verified
10/10 Exceptional
20 Oct 2024
Great location downtown. Rather compact hotel but wonderful!
Margaret
Margaret, 3-night trip
Verified
10/10 Exceptional
6 Apr 2025
I appreciate the level of service which is the reason I stay here every time I’m in town.
Philip
Philip, 1-night trip
Verified
10/10 Exceptional
5 Sept 2023
Amazing hotel! Great location
Nicole
Nicole, 3-night trip
Verified
10/10 Exceptional
24 Feb 2025
Excellent hotel!!
We had a wonderful time at the hotel, especially in the Club Room on the 15th floor. The staff and serve are always excellent!!