See all properties

Shangri-La Golden Sands, Penang

4.0 star property
Beachfront resort with golf course, near Ferringgi Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Golden Sands, Penang

Restaurant
Exterior
On the beach, white sand, beach massages, beach volleyball
Executive Suite, 1 King Bed, Sea View
Bar (on property)
VIP Access

Reviews

8.2 out of 10

Very good

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Golf course
  • On the beach
  • Restaurants and bar/lounge
  • 2 outdoor pools
  • Free water park
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Health club
  • Children's pool
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
The price is €83
includes taxes & fees
19 Nov - 20 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Room, 1 King Bed, Sea View

Executive Room, 1 King Bed, Sea View

Executive Room, 1 King Bed, Sea View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bidet
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bidet
Private bathroom
  • 36 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Sea View

Executive Room, 2 Single Beds, Sea View

Executive Room, 2 Single Beds, Sea View

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bidet
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bidet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bidet
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bidet
Private bathroom
  • 36 sq m
  • Hill view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed, Sea View

Executive Suite, 1 King Bed, Sea View

Executive Suite, 1 King Bed, Sea View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 72 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Shangri-La Rasa Sayang, Penang
Pool
Spa
Airport transfer
Free parking
9.0 out of 10, Wonderful, (1001)
The price is €152
includes taxes & fees
11 Dec - 12 Dec
Shangri-La Rasa Sayang, Penang
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Jalan Batu Feringgi, George Town, Penang, 11100

What's nearby

  • Ferringgi Beach - 3 min walk
  • Batu Feringghi Night Market - 7 min walk
  • Batu Ferringhi Beach - 7 min drive
  • Teluk Bahang Beach - 9 min drive
  • Tropical Spice Garden - 18 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 52 min drive
  • Penang Sentral - 55 min drive
  • Tasek Gelugor Station - 89 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Subway - ‬2 min walk
  • ‪KFC - ‬3 min walk
  • ‪Power-up restaurant - ‬2 min walk
  • ‪Long Beach - ‬3 min walk

About this property

Shangri-La Golden Sands, Penang

At Shangri-La Golden Sands, Penang, you can spend time at the beach enjoying beach massages, volleyball and beachside drinks. There's fun for everyone with the 2 outdoor pools and free water park, and guests can also take advantage of a health club and 2 outdoor tennis courts. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other highlights include a golf course, a free kid's club and a poolside bar. Fellow travellers say great things about the helpful staff.

Languages

Chinese (Mandarin), English, Indonesian, Japanese, Malay

At a glance

Hotel size

  • 387 units
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Free off-site parking nearby

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop
  • Lifeguard on-site

What to do

  • On the beach
  • Tennis lessons
  • Beach volleyball
  • Ecotours
  • Golf lessons
  • Mini golf
  • Shopping
  • Access to nearby outdoor pool
  • Access to nearby health club
  • Boat tours nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1980
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Library
  • Television in common areas
  • Health club
  • Golf course on-site
  • 2 outdoor pools
  • Free water park
  • Arcade/games room
  • 2 outdoor tennis courts
  • Water slide
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 180
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 43-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MYR 79 per person

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for MYR 150 per night

Pool, spa, & gym (if applicable)

  • Children under 4 years old are not allowed in the swimming pool or health club without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Golden Sands Resort Shangri-La Penang George Town
Golden Sands Resort Shangri-La
Golden Sands Shangri-La Penang George Town
Shangri Golden Sands, Penang
Shangri La Golden Sands Penang
Shangri-La Golden Sands, Penang Resort
Golden Sands Resort by Shangri La Penang
Shangri-La Golden Sands, Penang George Town
Shangri-La Golden Sands, Penang Resort George Town

Frequently asked questions

Does Shangri-La Golden Sands, Penang offer free cancellation for a full refund?
Yes, Shangri-La Golden Sands, Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Golden Sands, Penang?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Shangri-La Golden Sands, Penang?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Shangri-La Golden Sands, Penang?
Yes, there's free self parking.
What are the check-in and check-out times at Shangri-La Golden Sands, Penang?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Shangri-La Golden Sands, Penang and nearby?
Have fun with on-site activities such as volleyball, and practise your swing at the golf course. Additional recreation on-site includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include a water slide and a health club. Shangri-La Golden Sands, Penang also has an arcade and a picnic area, as well as a garden and access to a nearby health club.
Are there restaurants at or near Shangri-La Golden Sands, Penang?
Yes, there's an on-site restaurant.
What's the area around Shangri-La Golden Sands, Penang like?
Shangri-La Golden Sands, Penang is a short 3-minute walk from Ferringgi Beach and 7 minutes' walk from Batu Feringghi Night Market.

Shangri-La Golden Sands, Penang Reviews

Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

Did not meet expectations
Overall so so. Service is pretty disappointing. Facilities for kids are good. Food was a disappointment. Esp sat seafood buffet and sun sigi's bar and grill.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice Hotel, but looks dates. Needs an uplift Excellent breakfast and amenities. Needs more staff on duty for check in as there were a lot guests waiting to be checked in and only one staff was doing it all
Anish, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Cheok KwanJackson, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Recommend this hotel for leisure. Nice viewing from the room. Close to bus stop, restaurant and convenience store. I haven’t try this hotel’s breakfast. But I would try net time.
Kenichiro, 1-night trip
Verified Expedia guest review

8/10 Very good

Its a beautiful property where you can have fun for every age group
Nazia, 4-night family trip
Verified Expedia guest review

4/10 Fair

First time staying at the property and the experience was dismal. For a hotel under the Shangri-La umbrella the service was very disappointing. Rooms were dusty and dated (my kids were sneezing from the dust all the time). Hotel services were bad, food orders were always wrong, always overcharging despite having membership and the staff were barely helpful. In the 4/5 days we stayed there we only came across 2 friendly and helpful staff. Only nice thing about the hotel is the pool area and the access to the beach. It’s a pitty as the hotel has so much potential to be one of the best but unfortunately it will not be my in my list of options for my next visit.
Abdul Hay Akbar, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Awesome stay and this is my 2nd time (: , will definitely come back again 😎
Sammy, 5-night romance trip
Verified Expedia guest review

6/10 Good

Hiroki, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beach Staycation
Good amenities and staffs were friendly. Spend 4 days at the beach and it was very relaxing.
Wai Hong, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

The room was not as advertised and was not suitable for getting restful sleep. We were placed on the 2nd floor with a large diesel generator underneath our window. The window could not be opened but was not sealed shut properly, allowing the generator noise into the room. Towards the evening the smell of paint thinner entered our room and became progressively worse. On informing reception of these issues and requesting another room, we were told that the generator was to supplement the hotel's electricity supply due to it being an old building, and that management had decided to apply wood varnish to the surrounding areas and we could expect the smell to enter the rooms through the air conditioning. No solution was offered other than to check again the following morning for a room change, as no other rooms were available that evening. Based on this we checked out and stayed at an alternative hotel. We were not at all satisfied with the high noise level and the disregard for the health of guests inhaling varnish fumes.
Charmaine, 2-night family trip
Verified Wotif guest review

10/10 Exceptional

Antonio, 7-night trip
Verified Expedia guest review

2/10 Poor

Unhappy experience
I booked a room thinking that I would have breakfast provided as I paid 100ringgit more than the hotel’s quote for the same room type. But I was told that breakfast was not included on checking in. Secondly, though I am a regular user of hotels.com, I was made to wait for hours from 11.am to 2pm to get our rooms. My family was split between two floors. Very disappointed.
Patricia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

For the facility and service level are really fantastic
Boo Keong, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Hannah, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good & friendly staff. Very helpful. Nice & clean room. Comfortable room with amenities. Comfortable bed. Good breakfast spread. The beach is easily accessible from the resort. Limited hotel shuttle service.
Kok Chua Andrew, 2-night family trip
Verified Expedia guest review

8/10 Very good

Leng
The facilities are a little old but overall very clean and comfortable. The only shortcoming is there are quite some crows near the pool & sun deck area. The birds are pretty aggressive in picking at food if left unattended. The bird poo is also on the beach chairs and there is a risk of being “hit” by the poo if you are laying down on the beach chairs.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

Kai Lin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel with the friendliest staff. So beautiful, lots of things to do on the resort itself. We enjoyed massages, parasailing, and swimming. Also great if you have kids and babies, our wee one loved it. We woke up to monkeys on our balcony and that was such a fun experience. You can also enjoy the harmless monitor lizards roaming around the resort. Lastly, the food and service is incredibly cheap and great quality. Highly recommend the Sigis bar and restaurant on the property. Will definitely come back.
Matthew, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff were absolutely excellent. They were very attentive and friendly. Excellent service quality.
Chris, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

WonSeok, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The water activities and therapeutic services are great , will definitely re-visit SGL Golden Sands 😎
Hong Sum, 2-night trip
Verified Expedia guest review

8/10 Very good

Eirlys, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great resort if you just want somewhere to go to relax. Everyone was really nice Multiple pools to choose from, good food and drinks.
Melissa Elizabeth, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

We really enjoyed our stay here. We upgraded to an Executive seaview room and we are glad we did. A great view of the sea and the pool. Breakfasts were good. We loved the pools and the resident lizards. An amazing place for families with young kids with the waterslides on the property. Its also a short walk to the longbeach hawker market and the BoraBora bar! Overall we loved this place. Just a note, we travelled during Ramadan and think it did affect how much was open, esp during the day.
Carlie Naomi, 7-night family trip
Verified Expedia guest review

8/10 Very good

The staff were very knowledgeable, efficient and friendly throughout the hotel. Check in and check out was a breeze. Transport easy using Grab. Beach is so so but clean.
Ralph, 3-night family trip
Verified Expedia guest review