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All properties in Chicago, Illinois, United States of America
1 room, 2 adults

Swissotel - Chicago

4.5-star4.5 stars
323 E Wacker Dr, Chicago, IL, 60601, United States of America

Riverfront hotel with 2 bars/lounges, near Chicago Riverwalk
  • Free WiFi in lobby
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Notes

Location
Great location
Room
Great room
Cleanliness
Clean
Bar
Standard bar

Swissotel - Chicago

from €168
  • Classic Room, 2 Double Beds, City View
  • Classic Room, 1 King Bed, River View
  • Classic Room, 2 Double Beds, River View
  • Classic Room, 1 King Bed, Lake View (Lake View)
  • Classic Room, 2 Double Beds, Lake View
  • Premier Corner Room, 1 King Bed, City View
  • Premier Corner Room, 1 King Bed, City View
  • Classic Room, 1 King Bed, City View
  • Executive Suite, 1 King Bed, City View
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, City View
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, River View
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, Lake View
  • Classic Room, 1 King Bed
  • Classic Double Room, 2 Double Beds
  • Executive Suite, 1 King Bed
  • Suite, 1 King Bed, View

What’s around Swissotel - Chicago

Landmarks

  • In The Loop
  • Chicago Riverwalk - 3 min walk
  • Grant Park - 7 min walk
  • Chicago Theatre - 10 min walk
  • Millennium Park - 12 min walk
  • House of Blues Chicago - 13 min walk
  • Art Institute of Chicago - 15 min walk
  • Navy Pier - 17 min walk

Getting around

  • O'Hare Intl. Airport (ORD) - 29 min drive
  • Midway Intl. Airport (MDW) - 21 min drive
  • Chicago, IL (PWK-Chicago Executive) - 37 min drive
  • Millennium Station - 9 min walk
  • Chicago Van Buren Street Station - 18 min walk
  • Chicago Museum Campus-11th Street Station - 27 min walk
  • State Station - 11 min walk
  • Randolph-Wabash Station - 11 min walk
  • Lake Station - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 661 rooms
  • This hotel is arranged over 43 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 1 per room (up to 25 lbs)

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Spa services on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1988
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Palm - This restaurant serves breakfast, lunch, and dinner.

Amuse - This lobby lounge serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Onsite venue #3 - This restaurant serves breakfast only. Open daily.

Swissotel - Chicago’s small print

Also known as

  • Chicago Swissotel
  • Swissotel - Chicago Hotel Chicago
  • Swissotel Chicago
  • Swissotel Chicago Hotel
  • Swissotel Hotel Chicago
  • Chicago Swissotel Hotel
  • Swissotel Chicago Hotel Chicago
  • Swissotel
  • Swissotel - Chicago Hotel
  • Swissotel - Chicago Chicago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Pet deposit: USD 250.00 per stay

  • Resort fee: USD 20 per accommodation, per night

Resort fee inclusions:

  • Health club access
  • Fitness center access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 60.00 per night

Rollaway beds are available for USD 50.0 per day

Breakfast costs between USD 5 and USD 22 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per night

Service animals exempt from fees

WiFi is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Swissotel - Chicago

  • Does Swissotel - Chicago offer free cancellation for a full refund?
    Yes, Swissotel - Chicago does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Swissotel - Chicago?
    Yes. Self parking costs USD 60.00 per night.
  • Are pets allowed at Swissotel - Chicago?
    Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 25 lbs per pet. There's a charge of USD 50 per pet, per night, and there's also a deposit of USD 250.00 per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Swissotel - Chicago?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Swissotel - Chicago?
    Yes, there's an onsite restaurant. Nearby restaurants include Columbus Tap (4-min walk), Cyrano's Café & Wine Bar (4-min walk), and Bockwinkel's (4-min walk).

Recent reviews

Fabulous 8.6 From 1,928 reviews

Exceptional 10.0
Great location, excellent service, and an amazing view.
ie1 night trip
Very Good 8.0
Enjoyable
Enjoyed are stay here but wasn’t given the room we originally booked with river view but room was changed . Disappointed the pool was closed and no information regarding it . Other than that all was good and great view of the lake .
Patrick, ie2 night trip with friends
Fair 4.0
Appliances and AC not working NO POOL!
When we arrived at the hotel they told us there is no swimming pool even though there was pictures of swimming pools on their website. When we got into the room the air conditioner was not working and the fridge was not working either. We placed a service call and the maintenance man turned a switch on the fridge which made it leak towards the end of the evening and when he checked the AC he just took the panel off didn’t do anything and put the panel back on and said it was fixed. We had no air-conditioning throughout the entire night. I was just not expecting this five star Hotel to be so run down and with false pictures of a pool on their website.
Elizabeth, us1 night trip with friends
Exceptional 10.0
Geat
One of my favorite hotels. Even their smallest rooms are spacious and pretty luxurious. Love the refrigerator. Their gym is amazing! Swissotel also seems to have better sound insulation than most hotels. It's quiet on week nights. On weekends, some guests can get a little loud, but the noise is still more muffled than it would be in other hotels with not as good of sound insulation.
ca1 night trip with friends
Exceptional 10.0
Class and comfort
I got a suite for my girlfriend’s birthday, and it was easily the nicest hotel room that either of us have ever seen, let alone stayed in! Beautiful views, tons of space, gorgeous bathroom, and a bed we basically had to be pried out of in the morning it was so comfy. Highly recommend spending a little extra on this definition of an upgraded room.
Mitchell, us1 night trip
Exceptional 10.0
get away from 19
It was very relaxing had to get away for a night and t he swiss was a good get away hreat room on the corner with a very nice veiw staff was excellent food service was just as good.
Darren, us1 night trip
Very Good 8.0
Other than shower being too small, stay was very nice!
Ira, us1 night trip
Good 6.0
Disappointed Stay
Check in was standard however, there was conflicting information given on how to get to the parking garage. The shower in my room leaked water that created puddles of water on the floor which required me to use extra towels to place on the floor. Someone played in the halls ringing the room door bell. Finally, house keeping continued to knock and ring before 8am.
us2 night business trip
Exceptional 10.0
That’s it, that’s all..
Awesome.. Period..
us1 night trip
Exceptional 10.0
Chicago Stay
Really enjoyed my stay. Staff were very welcoming and my room was very clean and comfortable.
TIMOTHY, us1 night business trip

Swissotel - Chicago

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