Swissotel - Chicago

4.5 star property
Riverfront hotel with 2 bars/lounges, near Michigan Avenue

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Photo gallery for Swissotel - Chicago

Reception
Exterior
Lobby
Meeting facility
Premium bedding, in-room safe, desk, laptop workspace
Located near Michigan Avenue, Swissotel - Chicago offers a serene escape with a garden and fireplace in the lobby. Treat yourself to spa treatments or dine at The Palm, which serves up delicious breakfast, lunch, and dinner. With dry cleaning services and bike rentals available for your convenience.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Connecting rooms available
  • Non-smoking
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and 2 bars/lounges
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Conference centre
  • Business centre
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
The current price is €185
includes taxes & fees
3 Jul - 4 Jul

Room options

Available filters for rooms
Showing 29 of 29 rooms

Premier Room, 1 King Bed, City View, Corner

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 39 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Classic 2 Double Beds Accessible with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 2
  • 2 Double Beds

Lifestyle Suite, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Premier Corner Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic 2 Double Beds Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 2
  • 2 Double Beds

Classic Double Room, 2 Double Beds, Lake View

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, Lake View (Lake View)

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Classic Double Room, 2 Double Beds, River View

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Classic 2 Double Beds Wheelchair Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 2
  • 2 Double Beds

Classic Double Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(40 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(105 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Lake View Room 1 King Bed Accessible

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Lake View Room 2 Double Beds Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Lake view
  • Sleeps 2
  • 2 Double Beds

River View Room 2 Double Beds Accessible with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • River view
  • Sleeps 4
  • 2 Double Beds

River View Room 1 King Bed Accessible with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • River view
  • Sleeps 3
  • 1 King Bed

River View Room 2 Double Beds Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • River view
  • Sleeps 4
  • 2 Double Beds

River View Room 1 King Bed Wheelchair Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • River view
  • Sleeps 3
  • 1 King Bed

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Classic 1 King Bed Accessible with Roll In Shower

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • River view
  • Sleeps 2
  • 1 King Bed

Classic 1 King Bed Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Classic 1 King Bed Wheelchair Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

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About the area

Map
323 E Wacker Dr, Chicago, IL, 60601

What's nearby

  • Millennium Park - 3 min walk - 0.3 km
  • Michigan Avenue - 5 min walk - 0.5 km
  • Grant Park - 6 min walk - 0.6 km
  • Chicago Riverwalk - 7 min walk - 0.6 km
  • Navy Pier - 20 min walk - 1.6 km

Getting around

  • Chicago Midway Airport (MDW) - 32 min drive
  • Chicago O'Hare International Airport (ORD) - 43 min drive
  • Chicago, IL (PWK-Chicago Executive) - 51 min drive
  • Millennium Station - 9 min walk
  • Chicago Van Buren Street Station - 17 min walk
  • Chicago Museum Campus-11th Street Station - 26 min walk
  • Randolph-Wabash Station - 10 min walk
  • State Station - 10 min walk
  • Lake Station - 12 min walk

Restaurants

  • ‪Swissotel Chicago - ‬1 min walk
  • ‪The Northman Beer & Cider Garden Riverwalk - ‬11 min walk
  • ‪Regency Club at Hyatt Regency Chicago - ‬4 min walk
  • ‪American Craft Kitchen & Bar - ‬4 min walk
  • ‪Swissôtel Chicago Lobby Lounge - ‬1 min walk

About this property

Swissotel - Chicago

Swissotel - Chicago offers a great location, putting you within a short 10-minute walk of Michigan Avenue and Millennium Park. You can indulge in deep-tissue massages, facials or manicures and pedicures, and The Palm serves breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include 2 bars/lounges, a 24-hour fitness centre and a fitness centre. The helpful staff and restaurant get great marks from fellow travellers. The property is only a short walk to public transportation: Randolph-Wabash Station is 10 minutes and State Station is 10 minutes.

Languages

Chinese (Mandarin), English, French, German, Russian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 661 rooms
    • Arranged over 43 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed (dogs only, 1 total, up to 11 kg per pet)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms*

Parking

    • On-site valet parking (USD 87.00 per night)
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 8:00 AM–10:30 AM on weekdays and 8:00 AM–noon on weekends
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Pool table
  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • Built in 1988
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in reception
  • Television in common areas
  • 24-hour fitness centre
  • Spa services
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

ROOM

Room amenities

Be entertained

  • IPod docking station
  • LCD television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet (surcharge)
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages, Swedish massages and facials.

Dining

The Palm – This restaurant serves breakfast, lunch and dinner.
Amuse – This lobby lounge only serves light fare. Guests can enjoy drinks at the bar. Open daily.
On-site venue No. 3 – This restaurant only serves breakfast. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 29.35 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness centre access
    • Health club access
    • Phone calls (may be limited)

Optional extras

  • WiFi is available in guest rooms for USD 14.95 per 24-hour period (rates may vary)
  • Wired internet access is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 22 per person

Children & extra beds

  • Rollaway beds are available for USD 50.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 250.00 per stay
  • Pets are allowed for an extra charge of USD 50 per pet, per night

Parking

  • Valet parking costs USD 87.00 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Property Registration Number 60601, 60601, Hotel License

Also known as

Swissotel Chicago Hotel
Swissotel Chicago
Swissotel Chicago Hotel Chicago
Swissotel Hotel Chicago
Chicago Swissotel Hotel
Swissotel - Chicago Hotel
Swissotel - Chicago Chicago
Swissotel - Chicago Hotel Chicago

HELP_OUTLINE

Frequently asked questions

Does Swissotel - Chicago offer free cancellation for a full refund?

Yes, Swissotel - Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Swissotel - Chicago?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 11 kg per pet. There's a charge of USD 50 per pet, per night, and there's also a deposit of USD 250.00 per stay. Service animals are exempt from fees.

Is parking offered on site at Swissotel - Chicago?

Yes. Valet parking costs USD 87.00 per night.

What are the check-in and check-out times at Swissotel - Chicago?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Is there an on-site casino at Swissotel - Chicago?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (15-min walk) is nearby.

What is there to do at Swissotel - Chicago and nearby?

Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Enjoy amenities such as 2 bars, a 24-hour fitness centre and spa services. Swissotel - Chicago also has a garden.

Are there restaurants at or near Swissotel - Chicago?

Yes, there's an on-site restaurant, The Palm.

What's the area around Swissotel - Chicago like?

Swissotel - Chicago is located by the river in Downtown Chicago, a short 9-minute walk from Millennium Station and 6 minutes' walk from Michigan Avenue. The local area is walkable and popular for its beaches.

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Swissotel - Chicago Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
View
Location
Parking
River
Cities
Restaurant
Bed
Food

Reviews

10/10 Exceptional

Great location
Juan, 1-night trip

10/10 Exceptional

All around great service and beautiful hotel
glenda, 1-night trip

10/10 Exceptional

It's was great definitely will be back
Derrick, 2-night trip

10/10 Exceptional

Wonderful stay

The staff was amazing, the hotel was clean. Everything about this hotel was great!
terri, 3-night trip

6/10 Good

Great location, clean and great views
Brent, 2-night trip

10/10 Exceptional

Wonderful experience

It was the most luxurious stay i ever had everyone was great
tony, 1-night trip

10/10 Exceptional

The hotel was wonderful, the staff was friendly and it smells wonderful as soon as you walk in. The bartenders are also great, overall great experience. The beds weren’t the most comfortable but the room was great, the bathroom was nice and we loved the location. We really enjoyed our stay and highly recommend.
Serena, 3-night trip

8/10 Very good

Great hotel, ambiance. Bar does not have enough servers. Front desk is a wait - bar the gentleman in place was good! Location is perfect. Employees all polite and helpful.
Lizbeth, 1-night trip

8/10 Very good

Great location, great staff, but the hotel bed and bathroom was not as comfortable.
wilnelia, 2-night trip

10/10 Exceptional

Perfect
1-night trip

10/10 Exceptional

Great hotel
Corey, 1-night trip

8/10 Very good

Property had some great accommodations and was in a great area
Nikite, 3-night trip

10/10 Exceptional

Great place to stay I will stay at this place sgain
phyllis, 2-night trip

10/10 Exceptional

Nice, clean hotel with friendly staff!
Anna, 1-night trip

8/10 Very good

It was a great overnight stay.
Dijana, 1-night trip

10/10 Exceptional

great location
Ryyan, 3-night trip

10/10 Exceptional

This hotel is amazing so glad I listened to my granny and stayed here. 100/100
JNai, 2-night trip

10/10 Exceptional

I always enjoy my stay
peggy, 2-night trip

10/10 Exceptional

An amazing hotel with beautiful views of the lake and river would recommend this place to anyone.
Joshua, 1-night trip

10/10 Exceptional

Wonderful stay for a conference nearby!
Nikkie, 4-night trip

10/10 Exceptional

The rooms were good my only problem was the parking valet was full self park was full we rolled around for almost an hour looking for somewhere to park
Meosha, 1-night trip

10/10 Exceptional

Great location for a tourist. Great location with a great view of the river.
Michelle, 4-night trip

10/10 Exceptional

Amazing
Bridgette, 2-night trip

10/10 Exceptional

Great view of the lake with clean updated rooms.
Kevin, 2-night trip

10/10 Exceptional

Nice stay

Hotel was very nice with excellent amenities. Great location and just want we were looking for.
Kirby, 1-night trip