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All properties in Tokyo, Tokyo (prefecture), Japan
1 room, 2 adults

Hyatt Regency Tokyo

4.5-star4.5 stars
2-7-2 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-0023, Japan

Luxury hotel with 5 restaurants, near Shinjuku Gyoen National Garden
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Very happy with hotel and locationMay 22, 2018
  • Courtesy bus service to Shinjuku station is brilliant. Staff are very attentive, polite…Mar 20, 2020

Hyatt Regency Tokyo

from €206
  • Club Room, 1 King Bed (Club Access)
  • Room, 1 King Bed
  • Room, 2 Twin Beds
  • Room, 1 King Bed, City View
  • Room, 2 Twin Beds, City View
  • Room, 1 Queen Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Room (Ambassador)
  • Atrium, Suite
  • Club Room, 2 Twin Beds (Club Access)
  • Deluxe Room, 1 King Bed (Club Access)
  • Regency, Suite
  • Deluxe Room, 1 King Bed, Corner

What’s around Hyatt Regency Tokyo

Landmarks

  • In Shinjuku
  • Shinjuku Gyoen National Garden - 23 min walk
  • Meiji Jingu Shrine - 26 min walk
  • Yoyogi Park - 31 min walk
  • Tokyo Dome - 4.1 mi / 6.6 km
  • Tokyo Midtown - 4.1 mi / 6.6 km
  • Ueno Park - 5.6 mi / 9 km
  • Tokyo Imperial Palace - 5.6 mi / 9.1 km

Getting around

  • Narita Intl. Airport (NRT) - 53 min drive
  • Haneda Airport (HND) - 44 min drive
  • Shinjuku Station - 14 min walk
  • Seibu-Shinjuku Station - 15 min walk
  • Minami-Shinjuku Station - 17 min walk
  • Tochomae Station - 3 min walk
  • Nishi-shinjuku Station - 6 min walk
  • Nishi-shinjuku-gochome Station - 10 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 746 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Additional fees apply to children for breakfast who stay free when sharing existing bedding.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Wired Internet access in rooms *

Transport

Transfers

  • Airport shuttle *

Parking

  • Self parking *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Health club
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1980
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Things to enjoy
  • In-room massage available
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Wired Internet access (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Joule Spa & Wellness has 8 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub.

Dining

Jade Garden - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Teppanyaki Grill - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Kakou - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.

Miyako - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Hyatt Regency Tokyo’s small print

Also known as

  • Hyatt Regency Hotel Tokyo
  • Hyatt Regency Shinjuku
  • Hyatt Regency Tokyo Hotel Shinjuku
  • Hyatt Regency Tokyo Shinjuku
  • Hyatt Regency Tokyo Hotel
  • Hyatt Regency Tokyo Hotel
  • Hyatt Regency Tokyo Tokyo
  • Hyatt Regency Tokyo Hotel Tokyo
  • Hyatt Regency Tokyo
  • Hyatt Tokyo
  • Hyatt Tokyo Regency
  • Regency Hyatt Tokyo
  • Regency Tokyo
  • Tokyo Hyatt
  • Tokyo Hyatt Regency
  • Tokyo Regency Hyatt

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Children under 10 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Guests under 5 years old are not allowed in the swimming pool or spa tub.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of GBAC STAR - Hyatt guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs JPY 1500.00 per day

Buffet breakfast is offered for an extra charge of JPY 3683 per person (approximately)

Airport shuttle service is offered for an extra charge

Wired Internet access is available in guestrooms for JPY 330 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hyatt Regency Tokyo

  • Does Hyatt Regency Tokyo offer free cancellation for a full refund?
    Yes, Hyatt Regency Tokyo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hyatt Regency Tokyo?
    Yes. Self parking costs JPY 1500.00 per day.
  • Is there a pool at Hyatt Regency Tokyo?
    Yes, there's an indoor pool.
  • Are pets allowed at Hyatt Regency Tokyo?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hyatt Regency Tokyo?
    You can check in from 2:00 PM to anytime. Check-out time is 11 AM.
  • Are there restaurants at or near Hyatt Regency Tokyo?
    Yes, there are 5 onsite restaurants. Nearby restaurants include Metropolitan Grill (2-min walk), Shinjuku Green tower building (3-min walk), and Denny's (3-min walk).
  • Is airport shuttle service offered by Hyatt Regency Tokyo?
    Yes, an airport shuttle is available.
  • What is there to do near Hyatt Regency Tokyo?
    Recommended spots to visit include Shinjuku Gyoen National Garden (1.2 mi) and Meiji Jingu Shrine (1.4 mi), along with Yoyogi Park (1.6 mi) and Tokyo Dome (4.1 mi).

Recent reviews

Fabulous 8.8 From 810 reviews

Very Good 8.0
I expected a lot more for the cost not great value,the bed was the hardest I've used in months, restaurant is expensive 12 or more wait staff to 8 customers,coffee making equipment old style, the staff we're great.
Garry, in6 night trip
Exceptional 10.0
Great
It may not be cheapest option around Shinjuku but they do deliver real 5 stars Hotel experience right from arriving at front door and the bell service team and right through check in etc. All staff are real helpful and speak fairly good English for hotels in Japan. Lobby is impressive. Rooms (we had two for family of 5) are nice and clean. A little ordinary for me who travel frequently for biz but family loved it as well as top-notch breakfast. Carpark is only ¥1500 for 24 hrs, which seems reasonable for Central Tokyo. I should so add they have free shuttle bus to Shinjuku Station departing every 20 mins (till about 10pm). God-sent to shoppers.
hk1 night family trip
Very Good 8.0
Nice place to stay at Shinjuku
The staff is very helpful and polite. The lobby is very nice. The room is acceptable compared to the other nearby hotels. Convenient to buy all daily life consumables. Not that far from the JR Shinjuku station just go along the underground and also shuttle bus provided.
YUN HUNG, gb4 night business trip
Exceptional 10.0
Excellent service. The reception staff is very attentive and well care the client. The best srevice i have ever got. Thank you!
LE HOANG HUNG, ca3 night trip
Exceptional 10.0
Tokyo glory
Excellent hotel away fyom the busy crowds. Service was fantastic. A Hyatt shuttle bus taked you and pick you up from main train station every 20 mintues, they need to have more frequency. That's my only compliant, otherwise, it was excellent.
james, us6 night family trip
Very Good 8.0
Comfort and Convenience in Shinjuku
Comfortable, convenient, quiet, with spacious rooms (for Tokyo). This is the second time I've stayed here. The hotel also has a limousine bus service to the airport which is very convenient
Lin Suen, sg2 night trip
Exceptional 10.0
Good family choice in Shinjuku
Everything you can get from a good hotel. Two restaurants for breakfast we can choose from, which was beyond our expectation. Good location, MTR just few mins walk from the hotel.
hk4 night family trip
Exceptional 10.0
Second stay at the hotel. Great location and an airport limousine stop. Will definitely come again - very friendly staff and very comfortable stay.
PUI YI, us3 night trip with friends
Exceptional 10.0
Great Experience
Exceptional hotel with great staff.
Kenneth, jp4 night business trip
Very Good 8.0
6 Days stay at Hyatt Regency
There were a few things we like. Smoking rooms Shuttle Bus to and from Shinjuku Station. Decent Size room TV with HDMI input for Apple TV or ROKU Very good cake shop. 3 Star Michelin restaurant Michel Troisgros What we did not like The Bed was too hard The room was suppose to have wired LAN but it did not work. The wifi was annoying because you had to log in repeatedly within the same day. No coffee machine
James, sg6 night trip

Hyatt Regency Tokyo

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