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The Palms Resort of Mazatlan

3.0 star property
3-star beachfront resort with outdoor pool, near The Mazatlan Malecón

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The Palms Resort of Mazatlan

Photo gallery for The Palms Resort of Mazatlan

Poolside bar
Property entrance
In-room safe, desk, laptop workspace, blackout curtains
Indoor wedding
Lobby sitting area

Overview of The Palms Resort of Mazatlan

8.4 out of 10 Very good
8.4/10 Very good

Property highlights

  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
Map
Av. Camaron Sabalo 696, Zona Dorada, Mazatlán, SIN, 82110
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Conference centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
Feel at home
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace

Room options

View all photos for Suite, Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Suite, Ocean View

  • 668 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 Queen Bed, City View

  • 4 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 Queen Bed, Ocean View

  • 4 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

About this area

What's nearby

  • In Zona Dorada
  • The Mazatlan Malecón - 3 min drive
  • Mazatlán Aquarium - 8 min drive
  • Mazatlan International Center - 7 min drive
  • Cerritos Beach - 11 min drive
  • Witches Beach - 12 min drive
  • Plaza Machado - 11 min drive
  • Olas Altas Beach - 25 min drive

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 35 min drive

Restaurants

  • Los Arcos - 2 min walk
  • Panama At Palms Resort - 1 min walk
  • Zasshi Japanese Bistro - 2 min walk
  • Villa Italia - 7 min walk
  • Zen by Zasshi - 2 min walk
Map

About this property

The Palms Resort of Mazatlan

At The Palms Resort of Mazatlan, you can spend time at the beach playing volleyball. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. The cocktail bar is a great place to grab a drink and Restaurant Panama serves breakfast. A poolside bar, a children's pool and a terrace are other highlights.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 190 units
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar

Travelling with children

  • Children's pool

What to do

  • On the beach
  • Beach volleyball

Working away

  • Meeting rooms
  • Conference centre (7973 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant Panama – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.
Pool Bar – On-site cocktail bar. Open daily.
Bálamo Bar – On-site bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 265 to 400 for adults and MXN 265 to 400 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Palms Resort Mazatlan
Palms Mazatlan
The Palms Of Mazatlan Mazatlan
The Palms Resort of Mazatlan Resort
The Palms Resort of Mazatlan Mazatlán
The Palms Resort of Mazatlan Resort Mazatlán

Frequently asked questions

Does The Palms Resort of Mazatlan offer free cancellation for a full refund?
Yes, The Palms Resort of Mazatlan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Palms Resort of Mazatlan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Palms Resort of Mazatlan?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at The Palms Resort of Mazatlan?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Palms Resort of Mazatlan?
Yes, there's free self and valet parking.
What are the check-in and check-out times at The Palms Resort of Mazatlan?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at The Palms Resort of Mazatlan?
No, this resort doesn't have a casino, but Casino del Rey (2-min drive) and MonteCarlo Casino (3-min drive) are both nearby.
What is there to do at The Palms Resort of Mazatlan and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a garden.
Are there restaurants at or near The Palms Resort of Mazatlan?
Yes, there's an on-site restaurant, Restaurant Panama.
What's the area around The Palms Resort of Mazatlan like?
The Palms Resort of Mazatlan is located on the waterfront in Zona Dorada, a short 13-minute walk from Islands and Protected Areas of the Gulf of California and 20 minutes' walk from Punta Camaron Beach.

Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Ramiro, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Estuvimos muy contentas mis amigas y yo, solo que que el lobby hace un poco de calor hacen falta unos ventiladores
Norma G, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Martin, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Great hotel location and views. The rooms just need a upgrade. Great night sleep very comfortable.
William, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

It is in front of the beach and it has two large swimming pools. It has a great restaurant with great desserts and delicious food.
Evangelina, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I will stay here again
Vianey, 2-night trip
Verified Expedia guest review

8/10 Very good

It was nice.
Noemi, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Stayed here for 2 nights and really enjoyed it
Brittany, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Elvira, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Receptionist was very Nice
Vianey, 1-night family trip
Verified Expedia guest review