An ok hotel. Could do with being more welcoming. Very much a functional check in, with no offer of any tips or sights to see if you are a first time visitor to Vienna. No information at all about the restaurant or the cinema or other facilities. I was in the annexe with felt a bit soulless.
There’s a kettle in the room, but no coffee - would rather a coffee machine than a soft basketball on my bed.
Nice toiletries and my room was spacious and clean.
Check out was very much the same as check in - totally not interested in if I had enjoyed my stay. Nobody greets you when you come into the hotel after a day out. They just seem to be uninterested in the guests!
It’s a 30 minute walk to the inner ring of Vienna, so if you are a solo traveller, and female (like me), I would avoid this hotel.
Nice interiors, but I would just like the staff to be less cool, and more warm.