Enjoy your visit to Arta Terme with a stay at Grand Hotel Gortani Wellness & Relax. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or reflexology. An indoor pool, a poolside bar and a sauna are other features.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
42 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–9:30 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Playground
Childcare in room (surcharge)
What to do
Ski passes
Pool table
Horse riding nearby
Skiing nearby
Working away
Meeting room
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Bike hire
Pool loungers
Ski storage
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
An indoor pool
Arcade/games room
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Coffee/tea maker
Sleep well
Soundproofed rooms
Premium bedding
Cot/infant bed (surcharge)
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free newspapers
Free WiFi
More
Daily housekeeping
In-room safe
Mobile key entry
Special features
Spa
The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 5 for adults and EUR 3 for children
Airport shuttle service is offered for an extra charge of EUR 100.00 per vehicle (return)
Spa access is available for an extra charge of EUR 8 per day
Laundry facilities are available for an extra charge of EUR 10 per day
Renovations and closures
The property is closed between 07 October and 25 December.
Children & extra beds
In-room babysitting is available for an extra charge
Cots/infant beds are available for EUR 5.0 per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 5 per pet, per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Grand Gortani Wellness & Relax
Grand Hotel Gortani Wellness Relax
Grand Hotel Gortani Wellness & Relax Hotel
Grand Hotel Gortani Wellness & Relax Arta Terme
Grand Hotel Gortani Wellness & Relax Hotel Arta Terme
Frequently asked questions
Is Grand Hotel Gortani Wellness & Relax currently open?
The property is closed between 07 October and 25 December.
Does Grand Hotel Gortani Wellness & Relax offer free cancellation for a full refund?
Yes, Grand Hotel Gortani Wellness & Relax does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hotel Gortani Wellness & Relax?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Grand Hotel Gortani Wellness & Relax?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 5 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grand Hotel Gortani Wellness & Relax?
Yes, there's free self parking.
Is an airport shuttle service offered by Grand Hotel Gortani Wellness & Relax?
Yes, an airport shuttle is available. The charge is EUR 100.00 per vehicle return.
What are the check-in and check-out times at Grand Hotel Gortani Wellness & Relax?
Check-in start time: 2:00 PM; check-in end time: 11 PM. Check-out time is 10 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Grand Hotel Gortani Wellness & Relax and nearby?
Have fun with nearby winter activities such as skiing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Grand Hotel Gortani Wellness & Relax also has a sauna, a steam room and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Grand Hotel Gortani Wellness & Relax?
Yes, there's an on-site restaurant.
What's the area around Grand Hotel Gortani Wellness & Relax like?
Grand Hotel Gortani Wellness & Relax is in the heart of Arta Terme, a short 13-minute walk from Terme di Arta.
Grand Hotel Gortani Wellness & Relax Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
24 September 2024
Perfect location and great food!
Joel
Joel, 2-night family trip
Verified Expedia guest review
6/10 Good
30 July 2024
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 June 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
8/10 Very good
1 June 2024
The staff ignored me more than once because my Italian is limited. We were charged for our dining more than we ate. The gym was reservation only for an hour with limited hours. The pool opened at 9am and closed at 8pm. Most restaurants in the village were closed for lunch.
Erick
Erick, 2-night family trip
Verified Expedia guest review
8/10 Very good
24 September 2020
A comfy hotel in a good location, the bar next door plays loud music until 22:30 so it’s hard to get any sleep before then. The staff were welcoming.
Alex
Alex, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 June 2019
Great room food and staff. Quiet and great facilities.
timothy
timothy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 September 2024
Exzellente Küche. Viel Auswahl schon allein am Vorspeisenbuffet. 5 Auswahlmöglichkeiten bei der Menüwahl.
Spa Bereich top
Susanne
Susanne, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 July 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
3 July 2024
Nettes, angenehmes Personal. Man fühlt sich willkommen. Das Zimmer war eher ** Niveau, leicht abgewohnt mit zu weichem Bett und kaum Steckdosen, aber sauber. Gutes Abendessen, für örtliche Gepflogenheiten tolles Frühstück 😃
Daniel
Daniel, 1-night trip
Verified Ebookers guest review
10/10 Exceptional
25 May 2024
Alles bestens. Sehr freundliches Personal.
Hagen
Hagen, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 May 2024
Stephan
Stephan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 January 2024
Michela
Michela, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 October 2023
Bella struttura con personale molto gentile e attento a farti sentire come a casa tua
Elisabetta
Elisabetta, 4-night family trip
Verified Expedia guest review
8/10 Very good
23 September 2023
P.
P., 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 September 2023
Praktisch für die Durchreise
Praktisch für die Durchreise aber schwierig zu finden mit Navi!
Grand Hotel ist etwas übertrieben.
Grosser Parkplatz.
Marcel
Marcel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 August 2023
Bellissima esperienza, hotel molto confortevole e staff gentile. Grazie
Sara
Sara, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 July 2023
Rotaru
Rotaru, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 July 2023
Fanni
Fanni, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 June 2023
Günter
Günter, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 August 2022
Relax in piscina con spa
Relax in zona tranquilla. Camere molto ben insonorizzate. Approfittato per un paio di saune.
Simone
Simone, 1-night trip
Verified Hotels.com guest review
2/10 Poor
27 July 2022
Hunde haben keinen Zutritt Frühstück oder Abend essen,
Abend bis nachts 1Uhr lärmig,
Personal unfreundlich
Keine Klimaanlage heiß unmöglich
Für uns eine kleine entäuschung!
Zimmer sehr klein
Fernsehen nur Italienische Programme!
Toshiko
Toshiko, 3-night romance trip
Verified Ebookers guest review
8/10 Very good
10 June 2022
Ottima cucina, bella struttura, risorse termali, gentilezza personale.
Ma: Piscina&Wellness a pagamento aggiuntivo rispetto a tariffe pagate su Expedia,
Mancanza di Circuiti Primari di Pagamento con Carte di Credito.
Alberto
Alberto, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
13 March 2022
Roberto
Roberto, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 October 2021
Efficiente e ben ordinato
fabrizio
fabrizio, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 August 2021
Albergo e stanza puliti e curato, il personale sempre gentile e pronto a consigliare al meglio. Abbiamo usufruito anche del servizio spa e abbiamo trovato la sauna era pulita e con bevande a disposizione, la massaggiatrice preparata e competente nei massaggi fisioterapici.