University of North Carolina at Charlotte - 10 min drive
Spectrum Center - 11 min drive
Bank of America Stadium - 11 min drive
Concord Mills - 13 min drive
Getting around
Concord, NC (USA-Concord Regional) - 13 min drive
Charlotte-Douglas International Airport (CLT) - 17 min drive
Charlotte Station - 12 min drive
Kannapolis Station - 27 min drive
Restaurants
Firebirds Wood Fired Grill - 18 min walk
Hickory Tavern - 2 min walk
Chipotle Mexican Grill - 3 min drive
Azteca Mexican Restaurant - 12 min walk
Panera Bread - 17 min walk
About this property
Residence Inn by Marriott Charlotte Northlake
Residence Inn by Marriott Charlotte Northlake puts you within a 15-minute drive of Spectrum Center and Bank of America Stadium. After a workout at the 24-hour fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. An outdoor pool and a seasonal outdoor pool are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
94 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Bar/lounge
Coffee shop
Barbecue grills
Working away
Business centre
Meeting rooms
Conference space (1389 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Wedding services
Facilities
Safe-deposit box at front desk
Garden
Picnic area
24-hour fitness centre
An outdoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Firepit
Outdoor furniture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Height-adjustable showerheads
Grab bar near toilet
Lever door handles
Well-lit path to entrance
Pool hoist on site
Room amenities
Be entertained
LED television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Free cot/infant bed
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bath or shower
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Full-sized fridge/freezer
Microwave
Kitchen
Stovetop
Cookware, dishes and utensils
Dishwasher
Dining table
More
Weekly housekeeping
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Fees & policies
Renovations and closures
The following facilities will be closed during October, November, December, January, February and March:
Swimming pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay
Pool, spa, & gym (if applicable)
The seasonal pool is open from September 17 to March 31
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Residence Inn by Marriott Charlotte Northlake Hotel
Residence Inn by Marriott Charlotte Northlake Charlotte
Residence Inn by Marriott Charlotte Northlake Hotel Charlotte
Frequently asked questions
Does Residence Inn by Marriott Charlotte Northlake offer free cancellation for a full refund?
Yes, Residence Inn by Marriott Charlotte Northlake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Residence Inn by Marriott Charlotte Northlake?
Yes, there's an outdoor pool.
Are pets allowed at Residence Inn by Marriott Charlotte Northlake?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Residence Inn by Marriott Charlotte Northlake?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Residence Inn by Marriott Charlotte Northlake?
Check-in start time: 3 PM; check-in end time: 2:00 AM. Check-out time is 11:00 AM.
What is there to do at Residence Inn by Marriott Charlotte Northlake and nearby?
Residence Inn by Marriott Charlotte Northlake has an outdoor pool and a 24-hour fitness centre, as well as a picnic area and a garden.
Does Residence Inn by Marriott Charlotte Northlake have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
What's the area around Residence Inn by Marriott Charlotte Northlake like?
Residence Inn by Marriott Charlotte Northlake is in North Lake, a short 17-minute walk from Northlake Mall.
Residence Inn by Marriott Charlotte Northlake Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
2/10 Poor
3 January 2025
Never will visits again!!
Very rude front desk staff, over charged my card and told me if I used a different card next time this wouldn’t happen. Called me 4 different times at 7am to tell me the card I used had declined after payment was already taken from my bank! The people at the front desk barely spoke English and kept saying call the bank call the bank. I still have pended charges they are refusing to close so my money can be refunded. Idk if it’s a hotels.com thing but I always have issues with the hotels from here
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 December 2024
Very clean and convenient
leslie
leslie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 December 2024
William
William, 1-night trip
Verified Hotels.com guest review
2/10 Poor
11 November 2024
No good
Diego
Diego, 1-night family trip
Verified Hotels.com guest review
6/10 Good
4 November 2024
Improper check in
We reserved 2 rooms through hotels.com
We were advised at the front desk we could only get one room.
We were advised hotels.com only reserved one room for us instead of two
Upon checking out, they FOUND the 2 reserved rooms and wanted to charge us for 2 rooms intead of one
Jo
Jo, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
1 November 2024
Shower was not clean , dishwasher broken. Told staff , nothing was done. Would not provide a weekly paid to date invoice for my expense report unless I checked out so I did .
Breakfast was terrible. Will never stay there again
James
James, 19-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Sonya
Sonya, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 October 2024
Very clean, good breakfast, and good customer service!!! I will for sure stay again!!
Lesly
Lesly, 5-night trip
Verified Expedia guest review
10/10 Exceptional
5 October 2024
Celicia
Celicia, 1-night trip
Verified Expedia guest review
8/10 Very good
5 October 2024
Jazmine
Jazmine, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
Location
Tyrone
Tyrone, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 September 2024
Celicia
Celicia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 September 2024
Nice hotel. Very friendly staff.
Sabrina
Sabrina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 September 2024
michael
michael, 2-night trip
Verified Expedia guest review
2/10 Poor
16 September 2024
I recently stayed at this hotel to celebrate my nephews 16th birthday. Upon arrival the front end staff was great however I will highlight all of the lows within this space:
1. the first room we checked into, had someone still in the room. When i got to the room the door was propped open and i could hear people in the room
2. My mom and I went back to the front desk and let the staff know and she was able to put us in a new room.
3. get into the room and the room is clearly not properly cleaned...crumbs left on the kitchen area floor and the carpet was clearly not vacuumed. Again I contacted the front desk to let her know this and she let me know someone would be up to clean the room.
4. at this point (around 6pm) my mother and i leave the hotel and we are assured by front desk staff that the room would be cleaned while we were out.
5. return to hotel room and room is still in the same condition.
6. contact front desk (same staff) and she let us know someone would be up to sweep the floors..no one comes
SATURDAY MORNING. please also note the TV (volume extremely loud) was on once we arrived Friday afternoon but since we just showered and left right back out this wasnt a huge area of concern. once we got back friday night the tv is still on and there is no remote to control the tv volume or power on/off.
7. new front desk staff (extremely rude) is on shift and we let her know about the condition of our room. she shares that management will not get
8.she proceeds to tell us