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NH Madrid Balboa

Pet-friendly Madrid hotel with restaurant, connected to a shopping center

  • Free WiFi

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  • Standard Room - Bathroom
  • Standard Single Room, Terrace - Bathroom
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Guest Room. Image 1 of 48.
1 / 48Guest Room
Calle de Nunez de Balboa, 112, Madrid, 28006, Madrid, Spain
  • Staff very friendly and helpful, bed extremely comfortable and room spacious and clean,…

    Dec 3, 2018

  • This is the worst hotel service I have stayed in, the bar they wouldn’t allow me to sit…

    May 7, 2021

See all 93 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 122 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking

For families

  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In Salamanca
  • Paseo de la Castellana - 4 min walk
  • Golden Mile - 4 min walk
  • U.S. Embassy - 6 min walk
  • Hospital de La Princesa - 8 min walk
  • San Camilo Hospital Quirón - 9 min walk

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Enter dates for 2 guests

  • Standard Room
  • Standard Single Room
  • Superior Room
  • Standard Single Room, Terrace

What’s around


  • In Salamanca
  • Paseo de la Castellana - 4 min walk
  • Golden Mile - 4 min walk
  • U.S. Embassy - 6 min walk
  • Hospital de La Princesa - 8 min walk
  • San Camilo Hospital Quirón - 9 min walk
  • ABC Serrano - 10 min walk
  • Sorolla Museum - 12 min walk
  • La Caixa Foundation - 15 min walk
  • El Corte Inglés - 16 min walk
  • Plaza de Colon - 21 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive
  • Nuevos Ministerios Station - 23 min walk
  • Madrid Recoletos Station - 24 min walk
  • Calanas Station - 5 min drive
  • Nunez de Balboa Station - 6 min walk
  • Avenida de America Station - 8 min walk
  • Diego de Leon Station - 8 min walk
Profile: Castellana

Profile: Castellana

Castellana is a prime financial district—located near the Paseo de la Castellana in the north, here you’ll find high-end department stores and bright, peppy restaurants among the many banks and office buildings.

You’ll find immense artwork, too, in the outdoor public art gallery that occupies the space below the Juan Bravo Street overpass. Take in the unique abstract workmanship that dwells here before grabbing a bite at one of the area’s low-key bars.

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Calle de Nunez de Balboa, 112, Madrid, 28006, Madrid, Spain

At a glance

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Babysitting/childcare*


  • Pets allowed (dogs and cats only)*
  • Up to 55 lbs
  • Pets must be supervised


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (EUR 25.30 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Bicycle rentals nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1335
  • Conference space size (meters) - 124


  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • Number of buildings/towers - 1
  • Year Built - 1988
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas


  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 19-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Saona - This restaurant serves lunch and dinner.

Fees & policies

Optional extras

  • Breakfast costs between EUR 13 and EUR 32 per person (approximately)

Children & extra bedsPay at property

  • Rollaway beds are available for EUR 29.96 per night
  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Pets are allowed for an extra charge of EUR 25 per pet, per stay
  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs EUR 25.30 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • NH Balboa
  • NH Madrid Balboa Hotel
  • NH Madrid Balboa
  • Nh Balboa Hotel Madrid
  • Nh Balboa Madrid
  • NH Madrid Balboa Hotel
  • NH Madrid Balboa Madrid
  • NH Madrid Balboa Hotel Madrid

*See fees & policies for additional details or extra charges


  • Yes, NH Madrid Balboa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 25.30 per day.
  • Yes, cats and dogs are welcome, with a maximum weight of 55 lbs per pet. There's a charge of EUR 25 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant, Saona. Nearby restaurants include Hamburguesa Nostra (3-min walk), Restaurante Viru (3-min walk), and Doli Restaurante Hindu (4-min walk).
  • No, this hotel doesn't have a casino, but Casino de Madrid (4-min drive) and Casino Gran Via (5-min drive) are both nearby.
  • Have fun during the warmer months with activities nearby such as cycling. NH Madrid Balboa also has a fitness center.
  • 10.0.Exceptional

    the breakfast was great, could not have anything better. Staff was super friendly and helpful

    3 night business trip, Nov 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Pleasant stay with a delicious breakfast

    We had a wonderful stay at this hotel. It was close to public transport and easy to access from the airport. The room was a decent size and was very comfortable. We opted to have the daily breakfast and what a great choice!!! The breakfast array was as varied as it was delicious. It was a very pleasant stay.

    John, 3 night trip with friends, Jul 29, 2019

    Verified guest review

  • 10.0.Exceptional

    Champions league final stay

    Staying over the champions league final weekend everything was great, metro is 5/10 minute walk, bed was firm

    Daniel, 2 night trip, May 31, 2019

    Verified guest review

  • 10.0.Exceptional

    Excellent hotel, lovely staff, a pleasure to stay there

    2 night trip, May 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent !

    The staff was very helpful. Breakfast Buffett delicious . Excellent restaurant. Perfect location. Would stay again !

    margie, 4 night family trip, Apr 19, 2019

    Verified guest review

  • 8.0.Very Good

    Mucho calor en las habitaciones, la calefaccion demasiado fuerte.

    7 night trip, Feb 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Weekend in Madrid

    It was a super nice and big room for 2 people! We really enjoyed our stay!

    1 night trip with friends, Nov 17, 2018

    Verified guest review

  • 8.0.Very Good

    Hotel average but excellent restaurant.

    The hotel was average but wasn't as good as other 4* hotels I have use in Spain. The room was very stuffy as the air conditioning was turned off, this was the decision of the management, they decided that as it was cold outside air conditioning was not necessary in the rooms . Although the bed was comfortable it was impossible to get a good night's sleep because the lack of air-conditioning. One positive for the hotel was the restaurant, where had a very good choice of variable food to suit everyones taste for breakfast Also the evening menu was excellent again with a varied choice of dishes of three courses at a very reasonable price.

    2 night romance trip, Nov 6, 2018

    Verified guest review

  • 10.0.Exceptional

    Pleasantly spacious room, very omfortable bed, nice bathroom

    U, 2 night trip, Nov 5, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Excelente NH

    Excelente servicio y un personal dispuesto a ayudar siempre

    Danilo, 2 night trip with friends, Sep 16, 2021

    Verified guest review

See all 93 reviews