Plaza de Europa s/n Urb. Costa Ballena, Chipiona, Cadiz, 11550
What's nearby
Playa de las Tres Piedras - 5 min walk
Ballena Beach - 14 min walk
Costa Ballena Ocean Golf Club - 6 min drive
Shrine of Our Lady of Regla - 8 min drive
Chipiona Lighthouse - 9 min drive
Getting around
Jerez de La Frontera (XRY) - 35 min drive
Puerto de Santa María Station - 29 min drive
Puerto Real Station - 36 min drive
Cadiz (CDZ-Cadiz Train Station) - 38 min drive
Restaurants
The Trinity Irish Bar - 7 min drive
Restaurante Venta el Pinar - 3 min drive
Picoco - 8 min drive
Restaurante el Gato - 7 min drive
La Abacería - 7 min drive
About this property
Hotel Best Costa Ballena
Hotel Best Costa Ballena is a great choice for your beach stay in Chipiona. Guests in the mood for pampering can indulge in massages at the spa, and there's fun for everyone with the 2 outdoor pools and free water park. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other highlights at this eco-friendly hotel include a free kid's club, a poolside bar and a fitness centre. Fellow travellers say great things about the helpful staff.
All-inclusive
All-inclusive room rates at Hotel Best Costa Ballena are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Languages
English, French, German, Spanish
At a glance
Hotel size
618 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in half board rates can request lunch instead of dinner, with 24-hours notice, subject to availability.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 12 per day)
Height restrictions apply for on-site parking
On-site garage
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Snack bar/deli
Travelling with children
Free children's club
Free water park access
Children's pool
Playground
What to do
Pool table
Beach nearby
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Hair salon
Luggage storage
Multilingual staff
Bike hire
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
Adjacent to a golf course
2 outdoor pools
Free water park
Arcade/games room
Full-service spa
Sauna
Steam room
Water slide
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Bath or shower
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Spa
RIVIERASPA has couples treatment room(s). Services include massages. The spa is open daily.
Dining
On-site venue – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.
Awards and affiliations
Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
This property is closed from 3 November 2024 to 20 March 2025 (dates subject to change).
Parking
Self-parking costs EUR 12 per day
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number H/CA/01436
Also known as
Best Costa Ballena Chipiona
Hotel Best Costa Ballena Hotel
Hotel Best Costa Ballena Chipiona
Hotel Best Costa Ballena Hotel Chipiona
Frequently asked questions
Is Hotel Best Costa Ballena currently open?
This property is closed from 3 November 2024 to 20 March 2025 (dates subject to change).
Does Hotel Best Costa Ballena offer free cancellation for a full refund?
Yes, Hotel Best Costa Ballena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Best Costa Ballena?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hotel Best Costa Ballena?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Best Costa Ballena?
Yes. Self-parking costs EUR 12 per day.
What are the check-in and check-out times at Hotel Best Costa Ballena?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Hotel Best Costa Ballena and nearby?
Hotel Best Costa Ballena has 2 outdoor pools, a spa and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Hotel Best Costa Ballena?
Yes, there's an on-site restaurant that offers Mediterranean cuisine.
Does Hotel Best Costa Ballena have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Best Costa Ballena like?
Hotel Best Costa Ballena is a short 5-minute walk from Playa de las Tres Piedras and 14 minutes' walk from Ballena Beach.
Hotel Best Costa Ballena Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
10 November 2024
Fantastic Holiday
The hotel has everything you could wish for for a family holiday lots of swimming pools fantastic food and an amazing kids club. We had an amazing holiday and will definitely go back there again.
Jonathan
Jonathan, 7-night family trip
Verified Hotels.com guest review
8/10 Very good
28 October 2024
Great stay & beach access
Beautiful resort. Worth the stay. Easy beach access
Rose
Rose, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
14 September 2024
Kristina
Kristina, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 July 2024
This hotel is AMAZING! We have been here 3 times already and we love it! It is so clean and family-friendly, the food is amazing, etc. We loved that spa, service, and accessibility to the beach. There is nothing that we can name that we did not like.
Lillian
Lillian, 5-night family trip
Verified Expedia guest review
4/10 Fair
22 June 2024
If you like lots and lots of screaming kids crying everywhere, this is the hotel for you. There is no peace. The room and the place is nice but the amount of people and quality of those people is very hard to bear. Awful music blasting at the pool. I was not happy here.
Jeffrey
Jeffrey, 1-night business trip
Verified Expedia guest review
8/10 Very good
17 June 2024
Another great little break at Costa Ballena.
Despite the long queues at check in, the staff worked through the lines promptly.
Food at the buffet was ok, has been better in the past, same with the pool restaurant.
There was plenty of entertainment for the kids during the day and in the evening which was appreciated.
Grounds and pool were clean at all times. Don't understand why small inflatables are not allowed in the main pool. I understand big ones, but small rubber rings should be considered in my opinion.
Thank you for a nice few days (think its our fourth visit), will come again soon!
Jovan
Jovan, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
9 April 2024
Very nice clean resort
The rooms were very spacious and clean, the facilities were great for kids. The food quality could be better, especially with the variety towards vegeterians and pesceterians, as there were a lot of ham and other red meat with very litte choice of seafood
Fatih
Fatih, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
24 October 2023
Mooie, ruime en schone hotelkamer. Prachtig kinderspeelbad met diverse glijbaantjes. Direct aan een mooi strand. Enige minpunt is dat het hotel binnenkort dicht ging, waardoor bijv. de helft van het zwembad al afgesloten was. Jammer, want je betaalt wel de volle pond. Maar dat is natuurlijk afhankelijk van de datum dat je afreist naar dit hotel. Verder eveneens een prima buffet (gevarieerd, dagelijks anders kost).
Daniël
Daniël, 4-night family trip
Verified Expedia guest review
4/10 Fair
1 September 2023
Todo estuvo genial ,gracias 👌
Pilar
Pilar, 2-night trip
Verified Expedia guest review
8/10 Very good
2 July 2023
Kimberly
Verified Expedia guest review
10/10 Exceptional
20 June 2023
We had an amazing time there.
Lilliana
Lilliana, 2-night family trip
Verified Expedia guest review
6/10 Good
19 June 2023
Juan
Juan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 June 2023
We had an amazing experience in the hotel. The buffet was amazing. They have different things to do near the hotel. Also, the hotel have different activities to do with the family during the day and nights.
Lilliana
Lilliana, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
3 May 2023
Alex
Alex, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2022
Property is family friendly, staff very helpful. Common spaces Very spacious and clean. Childrens pool and play area is perfect for kids, beach is easily accessible and location feels isolated from outside distractions. Rooms and clean, beds a little more firm than Im ised to but well presented when you enter to find the robes on the bed.
Reggie
Reggie, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
25 June 2022
THIS PROPERTY OFFERED A VERY FRIENDLY STAFF AND CLEAN PROPERTY ITSELF. THERE WAS NO VARIETY OF SHOPPING OR DINING OUTSIDE THE PROPERTY IN REASONABLE DISTANCE FOR VISITORS WITH NO PERSONAL TRANSPORTATION.
Eugene
Eugene, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
16 May 2022
Located next to a beautiful beach. Modern hotel with good facilities. Lovely pool and surrounding area.
Quality of the food could have been better but good value for money.
John
John, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
27 October 2021
Ingibjorg
Ingibjorg, 1-night trip
Verified Hotels.com guest review
4/10 Fair
7 September 2021
Horrible service and kids running with no control
Rude service at the dining room. Kids running around with no control and no masks. Coffee, horrible ever taste. We paid for breakfast but we ended up having breakfast everyday in a little town close by. I complained, talked to the sub-director, but not action taken whatsoever. Just a friendly email to follow the protocol. Honestly, very disappointed! Will never come back and not recommended.
Joaquin
Joaquin, 7-night family trip
Verified Hotels.com guest review
8/10 Very good
4 August 2021
Good beach anchor point
Nice location with direct access to the beach. Good pool for adults and kids.
roland
roland, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 June 2021
Great service cleanliness superb was excellent recommend it to anyone 😁
Jennifer
Jennifer, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2020
Highly recommended
This hotel was superb. Great for family, cleanliness and great choice of food.
The staff were very friendly and had robust covid restrictions without ruinung the atmosphere. Highly recommended x
Leanne
Leanne, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
13 October 2020
Nice hotel
The hotel was great besides the fact the bar closed super early. I was also told at the front desk that spa services were 50% off with my room but I had to pay full price
Amber
Amber, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
3 September 2020
Liked the quiet, and the staff were super friendly. No dislikes.
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
28 December 2019
Good location
Comfortable rooms, nice location, new hotel with lots of facilities and good food, the only problem is the noise , you can hear everything and everyone in rooms next doors and hallway so be prepared for that