Thang Long Water Puppet Theatre - 5 min walk - 0.4 km
St. Joseph's Cathedral of Hanoi - 7 min walk - 0.6 km
Hanoi Opera House - 16 min walk - 1.4 km
Getting around
Hanoi (HAN-Noi Bai Intl.) - 25 min drive
Hanoi Giap Bat Station - 8 min drive
Hanoi Long Bien Station - 15 min walk
Hanoi Railway Station - 22 min walk
Airport shuttle (surcharge)
Restaurants
The Note Coffee - 1 min walk
Pizza 4Ps 11B Bảo Khánh - 1 min walk
Thủy Tạ - 3 min walk
KFC - 2 min walk
Cafe Phố Cổ - 2 min walk
About this property
Splendid Hotel & Spa
Splendid Hotel & Spa offers a fantastic location, putting you a short five-minute walk from Hoan Kiem Lake and Hanoi Old Town Night Market. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, aromatherapy or hydrotherapy. Also, St. Joseph's Cathedral of Hanoi and Hanoi Opera House are a short five-minute drive away. The helpful staff and walkability get good marks from fellow travellers.
Languages
English, Japanese, Vietnamese
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site valet parking
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
Restaurant
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
Safe-deposit box at front desk
Full-service spa
Reception hall
Accessibility
Lift
Room amenities
Be entertained
40-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Sleep well
Blackout curtains
Soundproofed rooms
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Dining
On-site venue – This restaurant specialises in local and international cuisine and only serves breakfast.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 113500 for adults and VND 113500 for children
Airport shuttle service is offered for an extra charge of VND 440000.00 per vehicle (one way)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Splendid Hotel & Spa Hotel
Splendid Hotel & Spa Hanoi
Splendid Hotel & Spa Hotel Hanoi
Frequently asked questions
Does Splendid Hotel & Spa offer free cancellation for a full refund?
Yes, Splendid Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Splendid Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Splendid Hotel & Spa?
Yes, there's free valet parking.
Is an airport shuttle service offered by Splendid Hotel & Spa?
Yes, an airport shuttle is available. The charge is VND 440000.00 per vehicle one way.
What are the check-in and check-out times at Splendid Hotel & Spa?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Splendid Hotel & Spa and nearby?
Splendid Hotel & Spa has a spa.
Are there restaurants at or near Splendid Hotel & Spa?
Yes, there's an on-site restaurant that offers local and international cuisine.
What's the area around Splendid Hotel & Spa like?
Splendid Hotel & Spa is in Old Quarter, a short 4-minute walk from Hoan Kiem Lake and 4 minutes' walk from Hanoi Old Town Night Market. Travellers recommend the hotel for its walkable location.
Splendid Hotel & Spa Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.8/10
Staff & service
8.4/10
Amenities
9.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
7 January 2025
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review
6/10 Good
22 December 2024
Overrated
Not as advertised. Maybe cherry picking reviews.
Randal
Randal, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Mikael
Mikael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Nice Hotel in the city center
I really enjoyed my 3 nights stay at Splendid Hotel & SPA. Location is awesome. It is literally 20m away from the lake (in the city center). I could see the lake as soon as come outside the hotel. Room was very spacious. My room had a queen bed + a large size twin bed. Beds were super comfortable. Room was very clean. Bathroom was very clean and hot water was always available. Girls (Hannah and Hoa - not sure I spelled her name correctly :) ) at the reception are super friendly and very helpful. The guy comes in the evening is also super nice. Hannah arranged Ha Long Bay luxury cruise for me and I think she got me the best deal :). I would highly recommend to book through the hotel because they follow through it. I also booked airport pick up and drop off at a very reasonable price. They send nice cars for airport pick up and drop off. It makes your experience hassles free. I would highly recommend that. I am definitely going to stay at this hotel next time I come to Hanoi and will use the services offered by them like airport pickups or drop off, booking tours etc.
pronay
pronay, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Encarnacion
Encarnacion, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 October 2024
MINH
MINH, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
Great location ,Very helpful staff,always ready to help you. Our room was completely quiet even if it was the heart of the Old Quarter. We really enjoyed the time here. I would really recommend it.
And you could book trip to Halong Bay through the staff here.
Good service and value for money. Will definitely come back!
H?nh
H?nh, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 October 2024
Attentive staff and older, but nice rooms in a super convenient location for being walkable
Keith
Keith, 6-night trip
Verified Expedia guest review
2/10 Poor
27 September 2024
I made a reservation 6 hours before arriving at the hotel. When we arrived we were told we didn’t have a room because someone was sick and their luggage was still in the room. When I made the reservation there were multiple rooms available. The hotel wanted to send us to a sister property but we refused.
Susan
Susan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 June 2024
Professional & courteous staffs, clean room, as described in listings.
Phuong
Phuong, 1-night family trip
Verified Expedia guest review
8/10 Very good
9 June 2024
A; definitely a value
Good location and clean room. We love the front desk lady; she is friendly and helpful. I definitely like to recommend this place to others for a value stay
LEE
LEE, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 June 2024
The staff was friendly and very accommodating.
This place is smack dab in the middle of everything, within walking distance to many places.
I would highly recommend anyone to stay here.
Ricardo
Ricardo, 1-night family trip
Verified Travelocity guest review
8/10 Very good
7 June 2024
This is excellent hotel for visiting Hanoi. Tons of great restaurants and Hoàn Kiếm Lake , night market and BRG mart nearby and just 1-5 minutes walking distance.
The staff is so nice and helpful especially Hannah Le. After I booked my hotel, she has already contacted with me through WhatsApp and provided a lot of information about hotel services and local travel program. Her excellent services making my trip so easily and safely. Next time if I visit Hanoi again, I will stay within Splendid for sure.
Sally
Sally, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
23 May 2024
Location is perfect
Hotel is only a few steps away from Hoan Kiem lake and perfectly located for exploring the old quarter of Hanoi and surrounding area. Rooms are small but comfortable and has everything you need. The service from the staff was excellent, and a special thanks to Hanna at the front desk who was outstanding from check-in and throughout our stay.
Antonie
Antonie, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 May 2024
Adnan
Adnan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 May 2024
The hotel is in a perfect location, few steps away from everything. Staff is super friendly and helpful
Chloe
Chloe, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
7 May 2024
Fantastic location, friendly staff & clean. Had everything I needed and close by lots of great dining options. Highly recommend
Carol
Carol, 3-night trip
Verified Expedia guest review
10/10 Exceptional
10 April 2024
We had a great time staying at the Splendid Hotel. It's not a 5 star hotel but it's very clean and close to everything. I found the rooms a little small. Hanna is a great source of information and made our stay so enjoyable. She's outgoing and very fun to talk to. If you need something she will make it happen. Cheers to all the staff
Daniel.
Daniel., 4-night trip with friends
Verified Expedia guest review
8/10 Very good
9 April 2024
Albert
Albert, 8-night trip with friends
Verified Hotels.com guest review
2/10 Poor
7 April 2024
Hannah
Hannah, 1-night trip
Verified Expedia guest review
2/10 Poor
4 April 2024
It's a beat up, fly infested, dirty cage. No kidding, I'm pissed that I booked this. Flies everywhere!
Jack
Verified Expedia guest review
10/10 Exceptional
3 April 2024
I enjoyed my stay at this property and I felt it was a great value considering the convenience of the location. The staff was very helpful whenever I needed anything or when I had questions. I recommend Splendid Hotel and Spa to anyone who is planning a trip to Hanoi.
Erick
Erick, 5-night romance trip
Verified Expedia guest review
8/10 Very good
26 March 2024
The room was neat and clean but a bit small, especially given the price. The location was ideal. The staff was extremely helpful in making dinner reservations, setting up tours, and arranging airport transfers.
Janice
Janice, 4-night trip
Verified Expedia guest review
8/10 Very good
24 March 2024
The property is in a good location. The staff particularly Hannah, Kevin and the young guy who is in the night shift were really very helpful and accommodating.
The staff went an extra mile to help us.
Maria Rita Tanya Ledesma
Verified Expedia guest review
10/10 Exceptional
22 March 2024
Perfect location
Perfect location. Staff was super friendly and attentive. The room was comfortable.