Hongxing International Convention Center - 12 min drive
Hunan Provincial Museum - 13 min drive
Hunan University - 13 min drive
Getting around
Changsha (CSX-Huanghua Intl.) - 17 min drive
Changsha South Station - 11 min drive
Changsha Railway Station - 15 min drive
Train station drop-off (surcharge)
Train station pickup (surcharge)
Restaurants
湘侬寨 - 20 min walk
长沙90°炭烧咖啡小站 - 4 min drive
茶语琳 - 16 min walk
美丽星城 - 2 min drive
浦东发展银行 - 3 min drive
About this property
The St. Regis Changsha
When visiting Changsha, The St. Regis Changsha is a great choice to consider. Guests can indulge in massages, then grab a bite to eat at one of the 4 restaurants. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour fitness centre.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
188 rooms
Arranged over 63 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Train station shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
4 restaurants
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Children's menu
Working away
Business centre
8 meeting rooms
Conference centre (21528 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free food/drink shopping service
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
24-hour fitness centre
An indoor pool
Sauna
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Lowered view port in door
Height-adjustable showerheads
Grab bar near toilet
Grab bar in bath
Room amenities
Be entertained
LED television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Separate bath and shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
The Drawing Room – On-site café.
Yan Ting – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Social – This buffet restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
Un – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
St. Regis Bar – On-site bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 288 for adults and CNY 144 for children
Children & extra beds
Rollaway beds are available for CNY 400.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a deadlock on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
The St. Regis Changsha Hotel
The St. Regis Changsha Changsha
The St. Regis Changsha Hotel Changsha
Frequently asked questions
Does The St. Regis Changsha offer free cancellation for a full refund?
Yes, The St. Regis Changsha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The St. Regis Changsha?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at The St. Regis Changsha?
Sorry, pets aren't allowed.
Is parking offered on site at The St. Regis Changsha?
Yes, there's free self parking.
What are the check-in and check-out times at The St. Regis Changsha?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at The St. Regis Changsha and nearby?
The St. Regis Changsha has an indoor pool and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near The St. Regis Changsha?
Yes, there are 4 on-site restaurants, featuring Chinese cuisine.
The St. Regis Changsha Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.8/10
Amenities
9.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
30 June 2024
Nice place!
Xinwei
Xinwei, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
27 June 2024
The butler service is really great! Staff are friendly and helpful.
Emily
Emily, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
13 June 2024
Joy
Joy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 May 2024
Customer service was fantastic! Amenities and rooms beautiful and well maintained.
Christina
Christina, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
15 January 2020
Jun
Jun, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 September 2019
Tai Rui
Tai Rui, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 July 2019
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
17 October 2017
Staffs Need Training
Elegant and new hotel. However, most of the staffs were either very cold or very awkward in the way they attend their services. They appear in need of training to work in a classy hotel such as St Regis.
Verified traveller
4-night trip
Verified Orbitz guest review
10/10 Exceptional
11 November 2024
FUZHONG
FUZHONG, 4-night family trip
Verified Hotels.com guest review
2/10 Poor
11 May 2024
No room upon arrival at 12:45pm, and the reception told us to wait for 40 mins so we went out to have a quick lunch. We ended up waiting for 2 hours to get into the room.
Also butler services didn't help at all. No replies/ very slow replies from wechat, and eventually we had to go downstairs to pick up our own food delivery. We waited for 40 minutes for the butler to reply.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 January 2024
또 방문하고 싶은 호텔
방상태도 좋고 깨끗하고 버틀러 서비스로 지내는동안 편하게 지냈습니다. 시설도 좋고 조식도 훌륭합니다.
시내 관광목적이 아니라면 위치도 밀리지 않는 곳에 있어서 좋습니다.