Quartier Belvedere (Arsenalstraße) Station - 7 min walk
Alfred-Adler-Straße Tram Stop - 5 min walk
Sudtiroler Place S-Bahn - 5 min walk
Columbusplatz Tram Stop - 6 min walk
Restaurants
Starbucks - 2 min walk
Leberkas-Pepi - 2 min walk
Burger King - 3 min walk
Heberer - 2 min walk
Green Express - 2 min walk
About this property
SMARTments business Wien Hauptbahnhof
At SMARTments business Wien Hauptbahnhof, you'll be a short five-minute drive from Belvedere and Naschmarkt. Conveniences such as kitchens are in all apartments, along with Smart TVs and free WiFi. The property is only a short walk to public transportation: Alfred-Adler-Straße Tram Stop is 5 minutes and Sudtiroler Place S-Bahn is 5 minutes.
Languages
English, German
At a glance
Property size
162 apartments
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transport
No on-site parking available
Family friendly
Children stay for free (see details)
Kitchen
Fridge
Stovetop
Microwave
Dishwasher
Water dispenser
Toaster
Cookware/dishes/utensils
Dining
Coffee/tea in a common area
Bedrooms
Bed sheets provided
Bathrooms
Shower
Hairdryer
Towels provided
Entertainment
32-inch smart TV with satellite service
Comfort
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Lift
Grab bar near toilet
Soundproofing
Wheelchair-accessible (with limits)
Smoke-free property
Services and conveniences
Limited housekeeping
Blackout curtains
Safe at front desk
Iron/ironing board (on request)
Vending machine
Location highlights
Near the airport
Near a metro station
Near a train station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
Security system
General
162 rooms
Built in 2017
Double-glazed windows
Energy-saving switches
Water-efficient showers only
Special features
Awards and affiliations
Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Housekeeping is provided every 14 days.
Also known as
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Aparthotel Vienna
Frequently asked questions
Does SMARTments business Wien Hauptbahnhof offer free cancellation for a full refund?
Yes, SMARTments business Wien Hauptbahnhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at SMARTments business Wien Hauptbahnhof?
Sorry, pets aren't allowed.
Is parking offered on site at SMARTments business Wien Hauptbahnhof?
Sorry, there's no on-site parking at SMARTments business Wien Hauptbahnhof.
What are the check-in and check-out times at SMARTments business Wien Hauptbahnhof?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Does SMARTments business Wien Hauptbahnhof have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a toaster, cookware and a fridge.
What's the area around SMARTments business Wien Hauptbahnhof like?
SMARTments business Wien Hauptbahnhof is a short 5-minute walk from Alfred-Adler-Straße Tram Stop and 8 minutes' walk from Belvedere.
SMARTments business Wien Hauptbahnhof Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.2/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
30 November 2024
Felix at reception was very helpful
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2024
Geoffrey D
Geoffrey D, 1-night family trip
Verified Hotels.com guest review
6/10 Good
11 November 2024
Good location with unfriendly staff.
Not very kind staff…I called the day before to ask if they offered luggage storage and they said yes, when I showed up lady in front desk said they didn’t.. I told her I had called before so she made me fill a form however I had to leave suitcase outside at lobby…I decided just to wait.
She told me to come back at 2 but no one was at front desk so had to wait until someone showed up to finally get the room.
Clean and close to train station.
Erika
Erika, 1-night trip
Verified Hotels.com guest review
6/10 Good
30 September 2024
The room is very basic and clean. Check in was smooth and easy despite being all self service. However on the last day i noticed bugs in the bathroom and I question the safety of the all self-service entrance to the hotel. When i was coming back late at night, some people were hanging out outside the main door. Once i opened the door they snuck in behind me. They stayed in in the lobby area but technically nothing or noone would stop them from following me into my room… so i’d give zero stars for safety unfortunately.
Marta
Marta, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 September 2024
A decent stay and Smartment met my needs for my 8 days business trip in Vienna. It is convenient as it is near to the main train station. Checking in and out of Smartment was easy and fuss free as instructions were clear.
Doris
Doris, 8-night business trip
Verified Expedia guest review
10/10 Exceptional
26 September 2024
Very convenient.
We liked the kitchenette.
Xiaojian
Xiaojian, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
The self-check in process is easy and they send the instructions well ahead of time. The room was clean and had everything you need for a short stay. The bathroom is spacious and the shower had good temperature control and pressure. The kitchenette is equipped with a microwave, stove, dishwasher and fridge. Crockery and utensils are provided.
Emily
Emily, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 September 2024
Pavol
Pavol, 1-night trip
Verified Hotels.com guest review
6/10 Good
2 September 2024
Would have been better with A/C
Joseph
Joseph, 4-night trip
Verified Expedia guest review
6/10 Good
31 August 2024
Christina
Christina, 1-night trip
Verified Expedia guest review
8/10 Very good
28 August 2024
Good value and good size. Good location near Wien train station. Only one negative, but it's a big one. No air conditioning. The temperature was 35° so we had to buy an extra electric fan. They need to trade in the dishwasher and install AC. Who needs a dishwasher on vacation?
Maurice
Maurice, 7-night romance trip
Verified Expedia guest review
8/10 Very good
27 August 2024
Jane
Jane, 3-night trip
Verified Expedia guest review
4/10 Fair
21 August 2024
Never stay in it again
Hosni
Hosni, 1-night trip
Verified Hotels.com guest review
6/10 Good
3 August 2024
Cuiya
Cuiya, 1-night trip
Verified Expedia guest review
8/10 Very good
3 August 2024
Full kitchen available, close to train station
Anna Marie
Anna Marie, 4-night family trip
Verified Expedia guest review
8/10 Very good
3 August 2024
Bassam
Bassam, 2-night trip
Verified Expedia guest review
8/10 Very good
20 July 2024
This hotel is highly automated, you can check in, stay, and check out without contact with any human. I imagine that could be a plus or minus, but certainly don't expect a concierge! There is no obvious way to make inquiries etc.
Philip
Philip, 1-night romance trip
Verified Expedia guest review
2/10 Poor
10 July 2024
Wendy
Wendy, 13-night trip
Verified Expedia guest review
8/10 Very good
27 June 2024
Good to stay here ...clean and convenience
Chen Che
Chen Che, 3-night trip
Verified Expedia guest review
8/10 Very good
25 June 2024
Miss Tamsin
Miss Tamsin, 3-night trip
Verified Hotels.com guest review
6/10 Good
24 June 2024
There is no air con in the summer. Very hot. They provided fan but it was not enough to sleep comfortably.
Natalie Weiling
Natalie Weiling, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
19 June 2024
Irina
Irina, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 June 2024
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 June 2024
Gorgeous apartment and only 100m away from the main train station
carlos
carlos, 2-night family trip
Verified Expedia guest review
2/10 Poor
18 June 2024
Checked into our room. No coffee maker, 1 knife, 1 fork and spoon for 2 people. No A/C with temperatures in Vienna climbing to around 29C. Called management and was told to move to the room next door. Back downstairs to do another check in. This room had a coffee maker and cutlery as well as a cracked and chipped cooktop. In lieu of A/C wexwerectold to use the fan in the room. As effective as a sparrow fart in a hurricane and it was filthy with dust and grime on the base and in all the outlets. The room was more akin to a student hostel and our last night was unbearable. The room was hot and stuffy and bordering, in my view, on being a health risk. So glad to leave and would recommend avoiding this place unless travelling in the depths of winter.