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Wilderness at the Smokies - Stone Hill Lodge

3.5 star property
Family-friendly resort with free water park, connected to the convention centre, near Sevierville Convention Center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Wilderness at the Smokies - Stone Hill Lodge

Courtyard
Ice skating
Courtyard
Water park
Water park

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Gym
  • Pool

Main amenities (12)

  • Daily housekeeping
  • 7 restaurants and 3 poolside bars
  • 4 bars/lounges
  • Indoor pool and lazy river
  • Outdoor pool access
  • Free water park
  • Fitness centre
  • Seasonal outdoor pool
  • Children's pool
  • Waterslide
  • Room service
  • 2 coffee shops/cafes

Feel at home (6)

  • Children's pool
  • Children's club (surcharge)
  • Playground on-site
  • Microwave
  • Television
  • Daily housekeeping
The price is €150
includes taxes & fees
26 Jan - 27 Jan

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible, Balcony

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Accessible

In-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom, Accessible

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • 71 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Executive Suite, 1 Bedroom

In-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • 71 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (2 Queen Beds with Sofabed)

Standard Room (2 Queen Beds with Sofabed)

Standard Room (2 Queen Beds with Sofabed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Sofa bed
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Sofa bed
Shower/bath combination
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Exterior

The Resort at Governor's Crossing

Pool
Free parking
Free WiFi
Air conditioning
8.8 out of 10, Excellent, (1314)
The Resort at Governor's Crossing
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About the area

Map
190 Gists Creek Road, Sevierville, TN, 37876

What's nearby

  • Wild WaterDome - 6 min walk
  • Soaky Mountain Waterpark - 7 min walk
  • Wilderness at the Smokies - 8 min walk
  • Sevierville Convention Center - 8 min walk
  • Tanger Outlets - 8 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 50 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Freddy’s Frozen Custard & Steakburgers - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive

About this property

Wilderness at the Smokies - Stone Hill Lodge

Wilderness at the Smokies - Stone Hill Lodge features a free water park and puts you only steps from Wilderness at the Smokies. Guests can hang out at the indoor pool or lazy river, or grab a bite to eat at Hidden Trail Bar and Gril, which is one of 7 restaurants and serves breakfast, lunch and dinner. There are 3 poolside bars, a fitness centre and in-room conveniences such as fridges and microwaves. The helpful staff and family-friendly amenities get great marks from fellow travellers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 234 units
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children's club*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 7 restaurants
  • 4 bars/lounges
  • 3 poolside bars
  • 2 coffee shops
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Mini golf
  • Lazy river
  • Bowling alley
  • Playground
  • Local/corner shop
  • Children's menu
  • Pool gate
  • Lifeguard on-site

What to do

  • Bowling alley
  • Mini golf
  • Ice skating
  • Shopping
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Golf lessons nearby
  • Hiking/biking trails nearby

Working away

  • 2 meeting rooms
  • Conference centre (200000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Wedding services
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2008
  • ATM/banking
  • Fireplace in reception
  • Fitness centre
  • Adjacent to a golf course
  • An indoor pool
  • Seasonal outdoor pool
  • Free water park
  • Arcade/games room
  • Golf clubhouse on-site
  • Golf pro shop on-site
  • Lazy river
  • Water slide
  • Lockers available
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Hidden Trail Bar and Gril – This family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Camp Social Restaurant – Overlooking the pool, this family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Firefly Bar and Grill – This poolside family restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Mountain Marketplace – On-site coffee shop. Open daily.
Grizzly Grill – On-site restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 32.87 per accommodation, per night
  • Resort fee inclusions:
    • Fitness centre access
    • Housekeeping
    • In-room coffee
    • Internet access (may be limited)
    • Pool access
    • Shuttle service

Optional extras

  • Early check-in can be arranged for an extra charge of USD 50.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 40.00 (subject to availability)

Children & extra beds

  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to September

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.

Also known as

Wilderness Smokies Hotel Sevierville
Wilderness Smokies Hotel
Wilderness Smokies Sevierville
Wilderness Smokies
Wilderness At The Smokies Hotel Sevierville
Wilderness Smokies Stone Hill Lodge Sevierville
Wilderness Smokies Stone Hill Sevierville
Wilderness Smokies Stone Hill
Wilderness at the Smokies - Stone Hill Lodge Resort
Wilderness at the Smokies - Stone Hill Lodge Sevierville
Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

Frequently asked questions

Is there a pool at Wilderness at the Smokies - Stone Hill Lodge?
Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool.
Are pets allowed at Wilderness at the Smokies - Stone Hill Lodge?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Wilderness at the Smokies - Stone Hill Lodge?
Yes, there's free self parking.
What are the check-in and check-out times at Wilderness at the Smokies - Stone Hill Lodge?
Check-in start time: 4 PM; check-in end time: anytime. There's a charge of USD 50.00 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 40.00 (subject to availability). Express check-out is available.
What is there to do at Wilderness at the Smokies - Stone Hill Lodge and nearby?
Have fun with on-site winter activities such as ice skating. Additional recreation on-site includes bowling. Enjoy a swim in the indoor pool or use the resort's other amenities, which include 3 poolside bars and 4 bars. Wilderness at the Smokies - Stone Hill Lodge also has a fitness centre and an arcade, as well as access to a nearby outdoor pool.
Are there restaurants at or near Wilderness at the Smokies - Stone Hill Lodge?
Yes, there are 7 on-site restaurants, featuring pool views and poolside dining.
What's the area around Wilderness at the Smokies - Stone Hill Lodge like?
Wilderness at the Smokies - Stone Hill Lodge is a short 8-minute walk from Wilderness at the Smokies and 7 minutes' walk from Soaky Mountain Waterpark. Travellers give top marks for the resort's prime location.

Wilderness at the Smokies - Stone Hill Lodge Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Edlyn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Extremely pleased!
The experience was great! The resort had everything we needed and more! We will definitely be back soon!
Debbie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

6/10 Good

Awful
They had a car show that weekend they didn’t inform me as a guess about. It was a complete surprise. Parking was not for the guess at hotel it was for the show. As a guest we were treated pretty crappy and since the car show was more important we were completely discarded. It took us 1 hour and 30 minutes to leave the hotel to go to the gas station to get some snacks because of the traffic for the car show. It was so terrible I just couldn’t believe it.
Dena, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

James, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Cannot recommend. Save your money.
Stone Hill Lodge is not recommended for a family expecting basic service and cleanliness. We planned a two night stay over New Year’s for my husband and 10 year-old son. We have been to the resort before years back, but stayed at the main hotel. No rooms were available there, but my son had been asking to go back and we don’t have much time for getting away. I knew it would be a bit of a hassle to have to ride the shuttle to the waterpark this time of year, but decided to make it work so we could go. Do not expect to check in early (even if you see people checking in early). Do not expect to find a luggage cart. There are not many. The ones that do exist will be left for you to find somewhere in the hotel (guests were too lazy to take them back and no employees came looking for them). The room is very dated. There is old carpet everywhere, so if you have allergies you should know this. It holds all the smells and there are large stains in the halls that should be attended to. The bathroom was so small you cannot close the door without standing in the corner to make room for the door. The sink is outside the shower/toilet. The door barely clears the toilet. If you are bathing small kids or need privacy to get dressed, it’s going to be uncomfortable. The housekeeping staff did the best they could, but the smell was bad. We had the balcony, so we opened the door at times. You could smell food, marijuana smoke, and many other unpleasant things. The waterpark is great
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Roland, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Hotel was nasty and small. There was stuff spilled everywhere on the floors in the hallways. Small rooms and uncomfortable beds and the whole building smells bad. Bathrooms not cleaned and no snacks or drinks near the rooms. Way to far to walk. House keeping just comes in the room while your sleeping while without even knocking
Meghann, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Christmas Vacation
We came for Christmas week. The new expansion at the waterpark is great and the water was not freezing cold. The rooms are showing their age, and we smelled weed in the hallways at all times, but all the entertainment aspects of the hotel are great. When we needed extra towels they quickly brought them to us. The food and drink prices are outrageously priced so I'd avoid eating here.
Brandi, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Sadee, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marquetta, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great time taking our kids after Christmas. It was the perfect amount of stuff to keep our 4, 11, & 12 year olds entertained.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kids First
Our stay was nice! The resort is a little outdated, but the activities for the children were great!! Which is what's most important!!!
Donette, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Stone hill building needs updated and fixed. Hot water wasn’t hot and carpet in hallways was wrinkled and humps in floor
Sabrina, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing family vacation
Amazing time, great indoor water park, arcade and indoor fun park activities package was an amazing value.Plenty of wonderful winter indoor and outdoor activities. Definitely worth every cent and we didn’t even have to leave for anything. Food, fun, and convenience.
Scearia, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Skip Stone Hill
The staff at check in were friendly and welcoming. Did not realize stone hill lodge is not connected to the main part of the resort so if you are wanting to use the indoor waterpark I wouldn’t recommend staying at Stone Hill lodge because you will have to ride the shuttle or drive to it. There were dirty wash cloths left in shower from the last guests. The housekeepers had tons of laundry bins and trash bins all throughout the hallway when we arrived. Not just a few! The laundry bins were overflowing so much that dirty linen was falling into the floor as the staff were moving it down the hall. It just wasn’t very sanitary. Otherwise it was ok.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Birthday get away
It was my daughters 9th birthday we have been coming here for the past 4 years. She loves spending her birthdays here
Tina, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Brittany, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Helen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brittney, 2-night trip
Verified Hotels.com guest review

6/10 Good

Room was poorly cleaned prior to checkingz
Jessica, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best stay ever
We had a great experience. Everything was clean and well organized. The rooms were amazing
Linda, 1-night family trip
Verified Hotels.com guest review