Bring the kids when you stay at Kempinski Hotel Taiyuan in Taiyuan and they can enjoy the free kids' club. You can visit the spa to be pampered with hot stone massages or body treatments, and Elements All-Day Dining, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool and a 24-hour fitness centre.
Languages
Chinese (Mandarin), English, German
At a glance
Hotel size
363 rooms
Arranged over 30 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: noon
Express check-in/out available
Late check-in subject to availability
Minimum check-in age – 16
Check-out time is noon
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
Free children's club
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
Free off-site parking nearby; discounts available
Transfers
Airport shuttle (available 24 hours)*
Train station pickup*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
4 restaurants
3 bars/lounges
2 coffee shops
Coffee/tea in a common area
Barbecue grills
Free daily reception
24-hour room service
Snack bar/deli
Travelling with children
Free children's club
Playground
Working away
Business centre
Computer station
Conference space (108 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Built in 2012
ATM/banking
Safe-deposit box at front desk
Garden
Television in common areas
24-hour fitness centre
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Free stocked minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Turndown service
Alarm clock
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Rainfall shower heads
Bidet
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
LED light bulbs
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include hot stone massages and body treatments.
Dining
Elements All-Day Dining – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Longyuan Chinese Restaura – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Paulaner Bräuhaus – This brasserie specialises in German cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Grill&Wine – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.
Kempinski-The Deli – This delicatessen specialises in dim sum. Open daily.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
Deposit: CNY 500 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 248 for adults and CNY 248 for children
Airport shuttle service is offered for an extra charge of CNY 300 per vehicle (one-way)
Train station pick-up service is offered for an extra charge
Children & extra beds
Rollaway beds are available for CNY 350.0 per day
Parking
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The executive lounge is open from 6:30 AM to 10:30 PM.
Also known as
Kempinski Hotel Taiyuan
Kempinski Taiyuan
Kempinski Hotel Taiyuan China - Shanxi
Kempinski Hotel Taiyuan Hotel
Kempinski Hotel Taiyuan Taiyuan
Kempinski Hotel Taiyuan Hotel Taiyuan
Frequently asked questions
Does Kempinski Hotel Taiyuan offer free cancellation for a full refund?
Yes, Kempinski Hotel Taiyuan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Kempinski Hotel Taiyuan?
Yes, there's an indoor pool.
Are pets allowed at Kempinski Hotel Taiyuan?
Sorry, pets aren't allowed.
Is parking offered on site at Kempinski Hotel Taiyuan?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Kempinski Hotel Taiyuan?
Yes, an airport shuttle is available. The charge is CNY 300 per vehicle one-way.
What are the check-in and check-out times at Kempinski Hotel Taiyuan?
Check-in start time: 2 PM; check-in end time: noon. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Kempinski Hotel Taiyuan and nearby?
Kempinski Hotel Taiyuan has 3 bars, a spa and an indoor pool, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near Kempinski Hotel Taiyuan?
Yes, there are 4 on-site restaurants, featuring international cuisine.
Does Kempinski Hotel Taiyuan have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Kempinski Hotel Taiyuan like?
Kempinski Hotel Taiyuan puts you in Xiaodian District, in the heart of Taiyuan. Popular attractions include Shanxi University, which is 3 minutes away by car.
Kempinski Hotel Taiyuan Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
10/10
Amenities
8.6/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
7 August 2024
Good service
Jian
Jian, 2-night trip
Verified Expedia guest review
10/10 Exceptional
22 March 2022
The staff went out of their way to give us a very special experience on our annivesary. The room was excellent, which lots of special gifts, and decor. We also, enjoyed the live music in the restaurant! It was a wonderful stay!! 太谢谢您们啊!
My room got upgraded for free. It is a good location and nice hotel.
Verified traveller
1-night romance trip
Verified Expedia guest review
2/10 Poor
3 June 2018
Staff doesn’t speak English. Too noisy. People smoking all over in the lobby.
Verified traveller
1-night trip
Verified Expedia guest review
2/10 Poor
3 June 2018
First Kempinski that I’ve stayed at, that’s not 5 Star! No help with luggage, staff doesn’t speak English. People smoking around the lobby or wherever they want. Disgusting. The rooms are dated, windows need cleaning.
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
31 March 2017
Room for improvement
Great location. Right in the middle of town where most stuff are within walking distance. Rooms are clean and well appointed. Staff members go the extra mile to keep us comfortable. The only regret is that our room was too warm even with lowering our temp. Nonetheless, the staff brought us a fan to help keep the temp down in our room.
JLoh
Verified Expedia guest review
10/10 Exceptional
23 September 2016
Great hotel with conceniences
I love this hotel! I've been here three times on work trips and it's always a haven.
Kate
Verified Hotels.com guest review
8/10 Very good
14 June 2016
Great
Really nice hotel and staff.
Verified traveller
Verified Hotels.com guest review
8/10 Very good
6 August 2015
Nice hotel and in good location
Verified traveller
Verified Hotels.com guest review
8/10 Very good
9 July 2014
It is a beautiful hotel.
They really did an excellent job by trying an extra effort to pick us up from the cabin of the bullet train. The driver Mr Zhu is an excellent guy with such a sincerity that we are really moved by his extra effort. The staff made an exception by letting my 9 old daughter play Oh Holy Night, Angel Voices,Allegoro and other pieces of piano for my 89 year old mom. I almost in tears when I record the scene.
James from NY
Verified Expedia guest review
8/10 Very good
8 March 2019
Christer
Christer, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 October 2018
Hsing-Fang
Hsing-Fang, 2-night trip
Verified Hotels.com guest review
6/10 Good
15 May 2018
這樣的地方,算可以的吧,不能要求大高
Xiaolan
Xiaolan, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 May 2017
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
19 October 2016
it's a nice hotel with friendly staff. Good location, close to shopping mall, restaurants and supermarket.