Check-in start time: noon; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
The children's breakfast fee applies to children 6-14 years old.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Electric vehicle charging point on site
Transfers
Free airport shuttle from 5 AM to 10 PM*
Off-site
Free area shuttle
Free theme park shuttle
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Free children's club
Children's pool
Free local shuttle
Playground
Working away
Business centre
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Fitness centre
Seasonal outdoor pool
At least 80% of lighting from LEDs
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Banquet hall
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Alarm clock
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer (on request)
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
Food Exchange – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 90 for adults and CNY 45 for children
Renovations and closures
The following facilities will be closed during the winter:
Swimming pool
Children & extra beds
Rollaway beds are available for CNY 220.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 8 PM
The seasonal pool is open from June to October
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Novotel Shanghai Clover Hotel
Novotel Shanghai Clover Shanghai
Novotel Shanghai Clover Hotel Shanghai
Frequently asked questions
Does Novotel Shanghai Clover offer free cancellation for a full refund?
Yes, Novotel Shanghai Clover does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Shanghai Clover?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 8 AM to 8 PM.
Are pets allowed at Novotel Shanghai Clover?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Novotel Shanghai Clover?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Novotel Shanghai Clover?
Yes, a free airport shuttle is available from 5 AM to 10 PM at scheduled times.
What are the check-in and check-out times at Novotel Shanghai Clover?
Check-in start time: noon; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Novotel Shanghai Clover and nearby?
Novotel Shanghai Clover has a seasonal outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Novotel Shanghai Clover?
Yes, Food Exchange offers international cuisine.
What's the area around Novotel Shanghai Clover like?
Novotel Shanghai Clover is in Pudong, a short 10-minute walk from Kangxin Highway Station.
Novotel Shanghai Clover Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Good
27 December 2024
Convenient to Disney and pudong airport
Hotel is near Pudong airport, have free shuttle bus to and fro airport, Disney and to Bund.
The hotel is a little rundown and not very well-maintained. Bed and pillows are too soft. Cleanliness is also so-so. But the service of staff is good.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 November 2024
Chuen Foong
Chuen Foong, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 September 2024
Excellent, English speaking service with beautiful, quiet rooms!
Daniel
Daniel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 July 2024
I want to say a big thank you to one of your receptionist, his name is Shihao Yang. He was a very help full , kind, patient and amazing one . Please thanks again from me . I was using his own internet as I had a zoom meeting over night and he was supporting me . Thanks again🙏
Shohreh
Shohreh, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 May 2024
Perfect for Disney! Not a lot around to eat at except Disney and the hotel. However, the food at the hotel is excellent and definitely value for money. Would happily stay again
Carolyn
Carolyn, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 May 2024
Jiawu
Jiawu, 2-night trip
Verified Expedia guest review
10/10 Exceptional
10 April 2024
Drew
Drew, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 April 2024
Celeste
Celeste, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 December 2023
This hotel provides excellent services. Very family friendly. Got kids playground. Free handcraft program for kids. Free transportation services to Disneyland, airport, train stations, and bund. Free evening treats… highly recommended, especially for family.
Rosa
Rosa, 4-night family trip
Verified Expedia guest review
4/10 Fair
15 December 2023
Only Chinese food available at the restaurant
Not recommended for business travelers
Nothing around the area
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2023
WILLIAM
WILLIAM, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2023
Angela
Angela, 2-night trip
Verified Hotels.com guest review
8/10 Very good
22 October 2023
Xiaomin
Xiaomin, 1-night trip
Verified Expedia guest review
4/10 Fair
16 September 2023
Mirielys
Mirielys, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 September 2023
Quantong
Quantong, 2-night trip
Verified Expedia guest review
4/10 Fair
4 September 2023
Staff need some training
The entrance to the car park is under construction and therefore unable to access. We called reception and someone came outside to guide us to another entrance. The check-in was quick but no one explained anything to us about the pool or breakfast or parking. Our room was spacious and clean. We went downstairs to use the pool and there was no one on the desk to welcome us. We got to the pool and a lady ran after us to insist our baby who cannot swim (she’s 1) needs to ‘follow the rules’ and wear a swim cap. We tried to explain that she wasn’t going to swim, only us (who have caps already), she was only going to sit on top of her floating seat which we showed her but the lady was adamant so we were forced to buy the baby an adult swimming cap and put it on her tiny head. The pool is nice but has black ripped tarp hanging over the top which is an eye-sore. We then had trouble after we checked out as the security guard insisted we pay for parking even although we were staying at the hotel so had to call reception to ask them for help. This is our second stay there but we had a lot of bad luck and trouble this time and because of this I don’t think we would stay again.
Laura
Laura, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 July 2023
Hotel staff are friendly. Hotel is clean and quite . Breakfast has many choices.
Mesut
Mesut, 7-night trip with friends
Verified Expedia guest review
6/10 Good
1 November 2021
Pleasant Staff, Everything Else is Quite Overrated
The staff was friendly. However, no one spoke English, which made it difficult to discover information. The pictures definitely make the rooms look bigger and brighter. The lighting is quite dim even with all the lights on. Also, the A/C is centralized making the panels in the room useless and the room uncomfortable to be is due to being way too hot.
MACKENZIE
MACKENZIE, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2021
Lovely!
Lovely stay. Shame that the pool is seasonal when it’s still super hot.
Laura
Laura, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
21 September 2021
We had an amazing time, thanks for your wonderful service
Ilia
Ilia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 June 2021
The entry was a bit confusing. Some of the staff
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
19 February 2020
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
31 January 2020
Booked for smoking room as listed on Expedia by the hotel, and had also communicated with the them before arrival. When we checked in, we were told it's a non-smoking hotel?! Quite disappointing that the hotel did not communicate this before the stay...
After checking in (rooms were not ready), we continued our scene seeing. When we requested for our room keys, staff wasn't attentive and requested for multiple verifications again, until the night duty manager came over to resolve matter. Nothing much on the room service menu. Otherwise, location is very serene and quiet, very near Disneyland, and the Shanghai Village.
MeowMeow
MeowMeow, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 January 2020
Great size room and fantastic buffet breakfast. Great variety of dishes to choose from.
Vending machines have snacks and beer in the lobby.
Robot waiter is a cool novelty which can bring your room service meals to your door.
Probably only the thing I could fault is that the lighting in our bathroom and room was a bit on the low side. Not a complaint, was just a matter of getting the right lights on to read etc.
Overall, great location to Disneyland and would definitely stay again.