Oude Pijlsweerdstraat 72BIS, Utrecht, Utrecht, 3513GL
What's nearby
TivoliVredenburg - 16 min walk
Hoog Catharijne - 18 min walk
Dom Church - 5 min drive
Jaarbeurs - 7 min drive
Beatrix Theater - 7 min drive
Getting around
Schiphol Airport (AMS) - 38 min drive
Rotterdam (RTM-Rotterdam The Hague) - 59 min drive
Utrecht Central Station - 20 min walk
Utrecht Zuilen Station - 20 min walk
Utrecht Overvecht Station - 25 min walk
Restaurants
Dagger Coffee - 5 min walk
Krishna Vilas Utrecht - 7 min walk
IJssalon Il Mulino - 9 min walk
Olearys Irish Pub Utrecht - 10 min walk
Snackbar Chao - 1 min walk
About this property
Hotel Chao
Hotel Chao is a great choice for a stay in Utrecht. Guests can grab a bite to eat at the coffee shop/cafe, and the sauna makes for a relaxing end to the day.
Languages
Chinese (Mandarin), Dutch, English, German, Turkish
At a glance
Hotel size
18 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 15
Check-out time is 10 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The check-in location differs from the property location; go to: [at the cafetaria]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Children
No cots (infant beds)
Pets
Pets allowed (1 total, up to 40 kg per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
Coffee shop
Room service (limited hours)
Snack bar/deli
Services
24-hour front desk
Facilities
Safe-deposit box at front desk
Sauna
Accessibility
Lever door handles
Room amenities
Be entertained
40-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
An effective city/local tax rate of 8.50 per cent will be charged
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 10.95 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
CHAO BB B&B Utrecht
CHAO BB B&B
CHAO BB Utrecht
Hotel-Chao.nl B&B Utrecht
Hotel-Chao.nl B&B
Hotel-Chao.nl Utrecht
Hotel Chao.nl
Hotel Chao.nl
Hotel Chao Hotel
Hotel Chao Utrecht
Hotel Chao Hotel Utrecht
Frequently asked questions
Are pets allowed at Hotel Chao?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 40 kg per pet. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Chao?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hotel Chao?
Check-in start time: 4 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Chao?
No, this hotel doesn't have a casino, but Holland Casino Utrecht (5-min drive) is nearby.
What is there to do at Hotel Chao and nearby?
Hotel Chao has a sauna.
What's the area around Hotel Chao like?
Hotel Chao is a short 10-minute walk from Oudegracht and 16 minutes' walk from TivoliVredenburg.
Hotel Chao Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.8/10
Staff & service
7.4/10
Amenities
7.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
6 November 2024
It was good
GERMAN
GERMAN, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 September 2024
Basic, affordable rooms a short walk from the old city. Pleasant staff, always quick to respond
Typical narrow/steep Dutch stairs to rooms need to navigated with care
Peter
Peter, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 April 2024
Christian
Christian, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2023
GREAT Value
Great value for the money. Excellent location . 10 -15 minute walk to everything. Room size was adequate for a couple. Wifi was EXCELLENT and nice hot showers. Will definitely stay again. Staff very nice.
michael
michael, 2-night trip
Verified Hotels.com guest review
6/10 Good
1 September 2023
Victor
Victor, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 May 2022
Danny
Danny, 3-night trip with friends
Verified Hotels.com guest review
2/10 Poor
26 February 2022
Bahaaiden
Bahaaiden, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2020
Good place to stay.
Dragos
Dragos, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
23 December 2019
This was the smallest room I've ever stayed at a hotel. Unfortunately since we had just travelled from a different continent and were looking for a temporary stay while we look for an apartment had a lot of luggage.
With 1 double bed and 1 so-called twin and with 3 people in the room it was like canned sardines. Some other rooms looked slightly bigger but for some reason we ended up with the tiniest. Luckily it was ground floor so I was spared the weight lifting.
Last 2 nights the HVAC system did not work (had to manually reduce the mechanical heater to cool the room down) No microwave in the room and staff would not replenish the coffee/sugar etc without being asked. Never got extra pillow/comforter either even after asking.
I have lived in all sorts of hotels/motels and in a few countries as well but this was literally the most claustrophobic experience of my life. For 100+ EUR per day I do expect a slightly bigger room. This is not central London or Tokyo
EY
EY, 5-night family trip
Verified Expedia guest review
8/10 Very good
21 September 2019
Noce stay
My stay was generally good. The room was very clean but unfortunately my particular room smelt of acetone, perhaps from a previous guest. The shower could've have been a bit warmer bit the flow of water was very good.You just need to watch out for the leathal stairs.
Steven
Steven, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 April 2019
Great place
Great stay very friendly staff
Maria
Maria, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
11 April 2019
Lovely place but not a lot around the area to do
Good room and good facilities. The local area doesn't have a lot to offer so be prepared to check in and then head back into town if you want an evening out.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 February 2019
Lovely stay in Utrecht! Nice location relatively close to the centre. The hotel was comfortable and clean and had a very nice shower.
Verified traveller
1-night romance trip
Verified Hotels.com guest review
4/10 Fair
19 December 2018
It is only basic rooms behind a cafe - which did not serve breakfast and was not open when I arrived. Free WiFi was terrible - did not work where the desk in the room was
Peter
Peter, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
13 October 2018
Not too far from city centre. Room and bathroom are small but it has everything I needed. The downside was I had to check-out at 10am but there's no luggage storage facilities.
Yik
Yik, 1-night trip
Verified Expedia guest review
6/10 Good
1 August 2018
Too narrow bathroom
While the location is great, our family room had four beds, one of which was lumpy. My main complaint is that the bathroom was so narrow that I had to do gymnastics to get undressed. No kidding! Also, knees will touch the wall while on the toilet.
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
29 July 2018
could use a sign
It was exactly as one would expect for a 2.5-star place. There was no sign for "Hotel-Chao," bc the hotel consists of some rooms above a small diner/cafeteria. Otherwise, the place was clean and worked for us. This place was more expensive than the 4-star hotel we stayed in another college town in NL, so I wouldn't say it was the most cost-effective. But it worked fine for the one night we needed a place in Utrecht.
Verified traveller
1-night family trip
Verified Hotels.com guest review
4/10 Fair
2 June 2018
No frills hotel
Staying at Hotel Chao is very much a no-frills experience. The hotel essentially consists of some rooms that are connected to a takeaway restaurant/cafe. There is no front desk or reception; keys are collected from a member of staff within the restaurant. The staff are nice enough and were willing to bring food to the room. The bedroom and private bathroom were clean and tidy and my sleep was peaceful. There was, however, a little oddness with the bedroom: I was staying there alone but there were six beds (four singles and a twin bed) in the room. This meant that the room was a little cramped. No complaints other than that.
A
A, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
30 December 2016
Okay for station and university area
The hotel is friendly but has limited facilities.
Mark
Verified Hotels.com guest review
8/10 Very good
5 September 2016
A 20 minute walk from the centre and very clean
We were happy with the room which while very basic was very clean and comfortable. Little natural light but it's only a place to sleep so that was ok. Staff were very helpful.
AJ
Verified Expedia guest review
8/10 Very good
4 September 2016
good and cheap place
Good place for a short stay, close to bus stations, less than 10 mintes ot the Central Station and the area is quiet. The staff was friendly and took phone contact on the same day.
arno
Verified Hotels.com guest review
8/10 Very good
9 August 2016
Cozy stay
I only stayed there for a night, the staff was very friendly and helpful, downstairs was a restaurant operated by the family. Easily accessible and quiet surroundings, the teapot and teabags provided made the stay very homey.
Kam Ping
Verified Hotels.com guest review
10/10 Exceptional
23 June 2016
nice for a short stay
looked a little suspect at start, being on top of a cafe, but pleasant service and they took you to your room. Good explanation of important info and always around to assist if needs be. Had a balcony on my room, which was nice in the brief moment of sunshine but also welcome as able to smoke without having to trudge out of the building. Clean comfortable and a good size room.
Verified traveller
Verified Hotels.com guest review
6/10 Good
6 June 2016
A stop on my way from Wales to Sweden by car. Very helpful with direction from the ferry and next day to find my next motorway to Germany. Provided sandwiches, fruit and cake for my breakfast in my room, which also had tea facilities.
Barbro
Verified Hotels.com guest review
8/10 Very good
31 May 2016
Great place but it's a B&B not hotel. Staff are great only problem was the very steep stairs.