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Apart - Hotel Casa Serena

4.0 star property
Family-friendly aparthotel with outdoor pool, near La Aurora Zoo

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Apart - Hotel Casa Serena

Front of property
Outdoor pool, pool loungers
Full-sized fridge, microwave, oven, stovetop
Interior entrance
Birthday party area

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Lounge area
  • Separate bedrooms
  • Pool
  • Pet-friendly
  • Free parking

Main amenities (12)

  • 30 apartments
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Free children's club
  • 24-hour health club
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Business centre
  • Airport shuttle

Feel at home (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Kitchen
The price is €127
includes taxes & fees
8 Jan - 9 January 2025

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Comfort Suite, 2 Bedrooms, Kitchen

Combined shower/bathtub, free toiletries, hair dryer, towels

Comfort Suite, 2 Bedrooms, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 8 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 7 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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The price is €116
includes taxes & fees
3 Jan - 4 January 2025
Hotel San Carlos
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About the area

Map
14 Calle 5-09 Zona 10, Guatemala City, Guatemala

What's nearby

  • Plaza Fontabella Shopping Center - 4 min walk - 0.4 km
  • Oakland Mall - 8 min walk - 0.7 km
  • U.S. Embassy in Guatemala - 18 min walk - 1.5 km
  • La Aurora Zoo - 20 min walk - 1.7 km
  • Paseo Cayala - 8 min drive - 7.7 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 15 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Hacienda Real - ‬3 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Casa Escobar Z10 - ‬1 min walk
  • ‪Restaurante La Poza - ‬2 min walk
  • ‪El Establo - ‬1 min walk

About this property

Apart - Hotel Casa Serena

Located just 3.1 mi (4.9 km) from the airport, Apart - Hotel Casa Serena offers a shuttle (available on request). After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe. A free kid's club and a 24-hour health club are offered, and in-room conveniences include dryers and fridges.

Languages

English, Spanish

At a glance

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 1 PM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free children's club

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised

Property amenities

Pool/Spa

  • Outdoor pool
  • Sunloungers

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Limited on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 4:00 PM
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge) up to 5.50 kilometres
  • Car recommended

Family friendly

  • Free children's club
  • Free cot/infant bed
  • Children's pool
  • Playground
  • Babysitting (surcharge)

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Toaster

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Bedrooms

  • Premium bedding
  • Rollaway/extra beds: USD 50.0 per night

Bathrooms

  • Combined shower/bath
  • Shampoo
  • Free toiletries
  • Hairdryer
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 50-inch smart TV with cable service
  • Games room

Outdoor areas

  • Terrace
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 15 per pet per day
  • Deposit: USD 15 per night

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Soundproofing
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Luggage storage
  • Safe at front desk
  • Free newspapers
  • Banquet hall
  • 24-hour front desk
  • Vending machine

Location highlights

  • In the shopping district
  • In the city centre

Things to do

  • 24-hour health club
  • Outdoor pool access neaby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Outdoor lighting

General

  • 30 rooms

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way. Maximum occupancy 5)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 50.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 15 per night
  • Pets are allowed for an extra charge of USD 15 per pet, per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.

Also known as

Hotel Casa Serena Guatemala City
Hotel Casa Serena
Casa Serena Guatemala City
Apart Casa Serena Aparthotel
Apart - Hotel Casa Serena Aparthotel
Apart - Hotel Casa Serena Guatemala City
Apart - Hotel Casa Serena Aparthotel Guatemala City

Frequently asked questions

Does Apart - Hotel Casa Serena offer free cancellation for a full refund?
Yes, Apart - Hotel Casa Serena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Apart - Hotel Casa Serena?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Apart - Hotel Casa Serena?
Yes, pets are welcome. There's a charge of USD 15 per pet, per day, and there's also a deposit of USD 15 per night. Service animals are exempt from fees.
Is parking offered on site at Apart - Hotel Casa Serena?
Yes, there's free self and valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by Apart - Hotel Casa Serena?
Yes, an airport shuttle is available from 7:00 AM to 4:00 PM on request. The charge is USD 20 per vehicle one-way.
What are the check-in and check-out times at Apart - Hotel Casa Serena?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 1 PM. Contactless social distancing and check-out are available.
What is there to do at Apart - Hotel Casa Serena and nearby?
Apart - Hotel Casa Serena has an outdoor pool, a 24-hour health club and an arcade, as well as a picnic area, a garden and access to a nearby outdoor pool.
Are there restaurants at or near Apart - Hotel Casa Serena?
Yes, there's an on-site restaurant.
Does Apart - Hotel Casa Serena have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.
What's the area around Apart - Hotel Casa Serena like?
Apart - Hotel Casa Serena is in Zona 10, a short 20-minute walk from La Aurora Zoo and 4 minutes' walk from Plaza Fontabella Shopping Center.

Apart - Hotel Casa Serena Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Property is great. Local to all dining/bar areas. Free Parking, large size bedrooms with their bathrooms.
Dora, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The best
Katherine, 1-night trip
Verified Expedia guest review

2/10 Poor

Terrible experience
Candice, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

It is always a pleasure to stay at this hotel. It has everything you need. It is like a home away from Home. Staff is very friendly and genuinely care about your comfort and satisfaction.
Julissa, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Jose, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente
Dimas, 3-night trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I had a fantastic stay. Had a whole beautiful spacious apartment with modern decor: living room, kitchen, bedroom, walk in closet, bathroom. Loved it! Staff is very friendly and helpful, thank you all!
Hanna, 2-night trip
Verified Expedia guest review

6/10 Good

Nelida, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Romantic with great food and beautiful pool
Meghan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Nelida, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice stay.
Fabiola, 1-night romance trip
Verified Expedia guest review

8/10 Very good

I really enjoyed this modern property, and it the breakfast was great. The hot tub broke the morning before we got there and it wasn't fixed until after we left, so that was a bit of a bummer. We will stay here again.
Nicholas, 1-night family trip
Verified Expedia guest review

8/10 Very good

Careful with cleaning, and change of sheets/towels. Unfortunately, encountered lots of human/ pet Hairs in bathtub and restroom and I’ve got very dirty bed sheets. Not enough pillows and water bottles. Overall, great as always.
Nelida, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Nelida, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Justo, 12-night trip
Verified Expedia guest review

8/10 Very good

Nelida, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I am so glad this place is getting the reviews and the place it deserves. It definitely is a hidden gem in the City of GUA. Now I'm sad I can't book every time I go since they are booked out often. I travel with my Service Dog, and there has never been a place that lets me book fast and efficiently without "begging" to allow my dog. Price is unbeatable due to the amenities, parking on-site, free breakfast, spacious rooms/apartments, and the best of all it is super close to pretty much EVERYTHING! Guys are attentive, cautious, and very outgoing. btw, they have a tiny elevator to those upper-level rooms they take you to your room and help, but don't expect they will carry luggage for you. I mean, it is NOT A LUXURY hotel. BOOK! I truly recommend this gem!
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Oasis tranquilo y seguro
El personal es bien atentó y muy amable. Nos proveyeron transportación desde y hacia el aeropuerto. Nuestra estadía fue excelente. Un lugar tranquilo y seguro. El desayuno es riquísimo. La habitación es muy cómoda. Dormimos muy bien. Hay restaurantes a pasos del hotel. ¡Me quedaría de nuevo ahí!
Laura, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stay here!
Fantastic little hotel, friendly staff and delicious breakfast. even has a small play area for kids! Definitely recommend!
Rachel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend this location... Great customer service, defiantly will be staying here often.
2-night family trip
Verified Expedia guest review

8/10 Very good

Juan, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Great location and great value. On Friday night I heard music from the surroundings since the hotel is close to local clubs, however, the windows worked good enough to mitigate most of the noise.
Leo, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Bruce, 1-night trip with friends
Verified Hotels.com guest review