King Faisal Street,between 1st Ring Road, Madinah, 00000
What's nearby
Prophet's Mosque - 7 min walk
The Green Dome - 8 min walk
Baqi Cemetery - 10 min walk
Quba Mosque - 4 min drive
Madina Mall - 6 min drive
Getting around
Madinah (MED-Prince Mohammad Bin Abdulaziz) - 18 min drive
Madinah Station - 14 min drive
Airport shuttle (surcharge)
Restaurants
مندي الايغوري - 7 min walk
البيك - 7 min walk
ستاربكس - 2 min walk
عطرة - 9 min walk
احمد دخيل للمشويات - 8 min walk
About this property
Crowne Plaza Madinah, an IHG Hotel
Crowne Plaza Madinah, an IHG Hotel offers a great location, putting you within a short 10-minute walk of Prophet's Mosque. For a bite to eat, guests can visit Rawdha Restaurant, which serves international cuisine and is open for breakfast, lunch and dinner. Fellow travellers like the room service and helpful staff.
Languages
Arabic, English, Filipino, French, Hindi, Indonesian, Italian
At a glance
Hotel size
506 rooms
Arranged over 15 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Couples wishing to share a room must provide proof of marriage
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (fees apply)
On-site valet parking (SAR 100 per day)
On-site extended parking (SAR 100 per day)
Wheelchair-accessible parking on site
Street parking available
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
No alcohol allowed on site
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
Restaurant
Coffee shop
Coffee/tea in a common area
24-hour room service
Travelling with children
Local/corner shop
What to do
Shopping
Working away
24-hour business centre
6 meeting rooms
Computer station
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2012
Safe-deposit box at front desk
Television in common areas
Banquet hall
Art Deco architecture
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Handrails in stairwells
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Turndown service
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Jetted
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Rawdha Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Happy hour is offered.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately SAR 105 per person
Airport shuttle service is offered for an extra charge of SAR 120 per person (one-way)
Early check-in can be arranged for an extra charge (subject to availability)
Parking
Self-parking is available for an extra charge
Valet parking costs SAR 100 per day
Extended parking costs SAR 100 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only Muslims are allowed to enter the holy cities of Mecca and Medina.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10002117
Also known as
Crowne Plaza Madinah Hotel Medina
Crowne Plaza Madinah Hotel
Crowne Plaza Madinah Medina
Crowne Plaza Madinah
Crowne Plaza Madinah Al Madinah/Medina
Crowne Plaza Madinah
Crowne Plaza Madinah, An Ihg
Crowne Plaza Madinah an IHG Hotel
"Crowne Plaza Madinah an IHG Hotel"
Crowne Plaza Madinah, an IHG Hotel Hotel
Crowne Plaza Madinah, an IHG Hotel Madinah
Crowne Plaza Madinah, an IHG Hotel Hotel Madinah
Frequently asked questions
Does Crowne Plaza Madinah, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Madinah, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crowne Plaza Madinah, an IHG Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Crowne Plaza Madinah, an IHG Hotel?
Yes. Self-parking costs SAR 100. Valet parking costs SAR 100 per day. Extended parking costs SAR 100 per day.
Is an airport shuttle service offered by Crowne Plaza Madinah, an IHG Hotel?
Yes, an airport shuttle is available. The charge is SAR 120 per person one-way.
What are the check-in and check-out times at Crowne Plaza Madinah, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Are there restaurants at or near Crowne Plaza Madinah, an IHG Hotel?
Yes, Rawdha Restaurant offers international cuisine.
Does Crowne Plaza Madinah, an IHG Hotel have rooms with private hot tubs?
Yes, each room has a jetted bath.
What's the area around Crowne Plaza Madinah, an IHG Hotel like?
Crowne Plaza Madinah, an IHG Hotel is in Madinah City Center, a short 7-minute walk from Prophet's Mosque and 10 minutes' walk from Baqi Cemetery.
Crowne Plaza Madinah, an IHG Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
22 November 2024
Great Service, Best of the Best
My stay was extremely enjoyable and comfortable. Guest Service by Front desk associates were great, friendly and courteous. From Conceirge, Mr. Saiful Islam was extremely helpful, and he provided guests a great service. He helped me find some iconic places and I am very pleased with his service. House keeping folks are very dedicated and provided great room service.
Mohsin
Mohsin, 6-night trip
Verified Hotels.com guest review
2/10 Poor
16 November 2024
Dyvee
Dyvee, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Nice location. For Men’s very easy access to Haram through Bab Al Salam. Restaurant Manager very helpful and friendly. Overall I have enjoyed my stay.
MUHAMMAD
MUHAMMAD, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 October 2024
Anjum
Anjum, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 October 2024
Bochra
Bochra, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 October 2024
Great location, interior outdated
Location couldn’t have been better. Interior of hotel rooms was quite out-dated.
If you are expecting luxury, this isn’t the place. Location is right next to Masjid Nabawi
sanaa
sanaa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Best customer service in Madinah area. The staff at the reception board is amazing and pride and extra ordinary Customer Service. I was early and arrived the hotel at 10:30 am. The very pleasantly check me in at 10:30 AM. The next day, I asked for a late check out and again happily gave me a 3 PM check out. This was so refreshing. The staff was so pleasant to work with
ALI
ALI, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 September 2024
Very convenient location staff from front desk to the service staff were very cooperative humbled.
Tipu
Tipu, 2-night family trip
Verified Expedia guest review
8/10 Very good
20 September 2024
Bit old everything. Needs a renovation throughout. Very close to the masjid. Staffs were good. Breakfast was not so good for 5• hotel. Could have been better. But overall not a bad experience
Zahed
Zahed, 4-night family trip
Verified Expedia guest review
8/10 Very good
20 September 2024
Location is excellent.
Prophet's Mosque is only three minutes' walk.
This was my third stay in the property.
Rooms are small but okay.
Bathrooms are very small.
Staff is courteous and co-operative.
Property is clean.
Shahid
Shahid, 5-night trip
Verified Hotels.com guest review
8/10 Very good
14 September 2024
Nothing
steven
steven, 3-night trip
Verified Expedia guest review
8/10 Very good
5 September 2024
Saiful
Saiful, 3-night trip
Verified Hotels.com guest review
6/10 Good
3 September 2024
Shower needs maintenance, and doors don't close easily.
Mohamad
Mohamad, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 September 2024
Very nice
jahanara
jahanara, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 August 2024
Mohammed
Mohammed, 1-night trip
Verified Expedia guest review
8/10 Very good
5 August 2024
Very good hotel
Warsame
Warsame, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
3 August 2024
Syed Raahim
Syed Raahim, 2-night trip
Verified Hotels.com guest review
8/10 Very good
13 May 2024
naima
naima, 6-night trip
Verified Orbitz guest review
10/10 Exceptional
4 May 2024
The staff are friendly and Amnah, the receptionist is very professional, welcoming and friendly. I also appreciated Amnah's communication skills in English. Thank you Amnah. The flexibility with checking out is also very appreciated.
Thank you.
Chadia
Chadia, 1-night family trip
Verified Expedia guest review
6/10 Good
3 May 2024
Rooms could have better amenities
atif
atif, 2-night trip
Verified Expedia guest review
6/10 Good
1 May 2024
Abdullah
Abdullah, 2-night trip
Verified Expedia guest review
8/10 Very good
29 April 2024
Great
Arsalan
Arsalan, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
27 April 2024
Location near to haram.
The room has no outside view.