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voco Dubai, an IHG Hotel

Photo gallery for voco Dubai, an IHG Hotel

Exterior
On the beach, free beach shuttle, snorkelling
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Overview of voco Dubai, an IHG Hotel

voco Dubai, an IHG Hotel

5.0 star property
Luxury hotel with full-service spa, connected to the convention centre, near Dubai World Trade Centre

8.8/10 Fabulous

885 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is €186
Price available on 10/12/2022
Map
Plot 49 Sheikh Zayed Road, Trade Centre District, Dubai, 9940
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • Free theme park shuttle
  • Free shopping centre shuttle
  • Free ferry terminal shuttle
  • Health club
  • Sauna
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • In Trade Center
  • Dubai World Trade Centre - 15 min walk
  • Dubai Aquarium & Underwater Zoo - 42 min walk
  • Dubai Mall - 43 min walk
  • La Mer - 13 min drive
  • Burj Khalifa - 13 min drive
  • Dubai Fountain - 13 min drive
  • Dubai Cruise Terminal - 16 min drive
  • BurJuman Mall - 15 min drive
  • City Centre Deira - 15 min drive
  • Dubai Creek - 22 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 17 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 40 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 48 min drive
  • World Trade Centre Station - 6 min walk
  • Emirates Towers Station - 12 min walk
  • Financial Centre Station - 21 min walk
  • Airport shuttle (surcharge)
  • Free ferry terminal shuttle
  • Free shopping centre shuttle
  • Free beach shuttle
  • Free theme park shuttle
  • Bus station shuttle (surcharge)

Restaurants

  • Costa Coffee - 2 min walk
  • Elevation Burger - 3 min walk
  • Zinc - 5 min walk
  • Al Fresco - 5 min walk
  • The Cigar Bar - 5 min walk

About this property

voco Dubai, an IHG Hotel

Putting you within a 10-minute drive of Dubai Mall and Dubai World Trade Centre, voco Dubai, an IHG Hotel offers an airport shuttle (available 24 hours) for AED 170 per vehicle. You can visit the spa to indulge in hot stone massages, body wraps or aromatherapy, and international cuisine is served at Celsius, which is open for breakfast, lunch and dinner. An outdoor pool, a poolside bar and a health club are other highlights at this luxurious hotel. Fellow travellers say great things about the breakfast and location. Public transportation is only a short walk: World Trade Centre Station is 6 minutes and Emirates Towers Station is 12 minutes.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, Georgian, German, Italian, Russian, Spanish, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 471 rooms
  • Arranged over 51 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 3:00 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21
  • Local laws may restrict unmarried guests from sharing a room

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • On-site carport

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Free ferry terminal shuttle*
  • Bus station shuttle*

Off-site

  • Free beach shuttle
  • Free shopping centre shuttle
  • Free theme park shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • 2 coffee shops
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Free theme park shuttle
  • Playground
  • Children's menu

What to do

  • On the beach
  • Free beach shuttle
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Snorkelling
  • Golfing nearby
  • Sailing nearby
  • Surfing/body boarding nearby

Working away

  • Business centre
  • 21 meeting rooms
  • Conference centre (2971 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Health club
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Low-height worktop and sink
  • Grab bar in bath
  • Accessible bath

Languages

  • Arabic
  • Chinese (Mandarin)
  • Dutch
  • English
  • French
  • Georgian
  • German
  • Italian
  • Russian
  • Spanish
  • Ukranian

Room amenities

Be entertained

  • LED television
  • Satellite TV channels
  • Netflix
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Selected Comfort mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 8 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Celsius – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Corner Cafe – This café specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Happy hour is offered. Open daily.
Tresind – This restaurant specialises in Indian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Alhan – This theme restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
Bar 51 – This bar specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 121 for adults and AED 60.5 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AED 170 per vehicle (one-way. Maximum occupancy 6)
  • Bus station shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for AED 150.0 per day

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Nassima Royal Hotel Dubai
Nassima Royal Hotel
Nassima Royal Dubai
Nassima Royal
voco Dubai
Voco Hotel
voco Dubai an IHG Hotel
voco Dubai, an IHG Hotel Hotel
voco Dubai, an IHG Hotel Dubai
voco Dubai, an IHG Hotel Hotel Dubai
voco Dubai (formerly Nassima Royal Hotel) Hotel Dubai

Frequently asked questions

Does voco Dubai, an IHG Hotel offer free cancellation for a full refund?
Yes, voco Dubai, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at voco Dubai, an IHG Hotel?
As of 28 November 2022, prices found for a 1-night stay for 2 adults at voco Dubai, an IHG Hotel on 10 December 2022 start from €186, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at voco Dubai, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at voco Dubai, an IHG Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at voco Dubai, an IHG Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at voco Dubai, an IHG Hotel?
Yes, there's free self and valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by voco Dubai, an IHG Hotel?
Yes, an airport shuttle is available. The charge is AED 170 per vehicle one-way.
What are the check-in and check-out times at voco Dubai, an IHG Hotel?
You can check in from 3:00 PM - 3:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at voco Dubai, an IHG Hotel and nearby?
Have fun during the warmer months with activities such as snorkelling. Additional recreation on-site includes aerobics , pilates and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Voco Dubai, an IHG Hotel also has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near voco Dubai, an IHG Hotel?
Yes, Celsius offers international cuisine. Nearby restaurants include Zinc (5-min walk), Al Fresco (5-min walk) and The Cigar Bar (5-min walk).
Does voco Dubai, an IHG Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around voco Dubai, an IHG Hotel like?
Voco Dubai, an IHG Hotel is in Trade Center, a short 6-minute walk from World Trade Centre Station and 15 minutes' walk from Dubai World Trade Centre. Travellers say that the hotel is in a great location.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

jason, 7-night trip
Verified Hotels.com guest review

6/10 Good

Kaela, 5-night trip
Verified Hotels.com guest review

6/10 Good

Hakem, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Ahmed S, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Best location
Imran, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

El hotel tiene una super buena localización mejor de lo que espraba a 5 minutos de la estación del metro
Gonzalez, 9-night romance trip
Verified Expedia guest review

2/10 Poor

Terrible experience
Sam, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Chellam, 1-night family trip
Verified Hotels.com guest review

6/10 Good

stayed there with my wife for 10 days rooms are neat and clean, room service is not good, we have call room service many times if we need something,options in breakfast buffet are not much but the staff are really helpful. Hotel's lobby needs a full makeover and hotel's pool is really small.
Harsimrat, 10-night romance trip
Verified Expedia guest review

8/10 Very good

There is an issue with the vallet on the weekend. One of the vallet staff ask me to go and call the assistant from the lobby to take my things from the car till he becomes free to take my car to the parking. The duty manager solved this matter in a good way. I observed that the reception usually has two open counters only which is not enough to serve the people who keep waiting for long time. The location is perfect. The breakfast and the room is great. The room service is quick and good. The hotel is recommended in order to be close to the most popular places in Dubai.
Ahmad, 2-night family trip
Verified Expedia guest review