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Emerald Hotel

4.5 star property
Luxury hotel in Gisborne, connected to the convention centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emerald Hotel

View from property
Executive Suite, River View
Executive Suite, River View
Exterior
Apartment, 2 Bedrooms | Living area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Connecting rooms available
  • Non-smoking
  • Air conditioning

Main amenities (9)

  • Daily housekeeping
  • Seasonal outdoor pool
  • Business centre
  • Meeting rooms
  • Terrace
  • Front desk safe
  • Conference space
  • Luggage storage
  • Limited hour front desk

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Terrace
The price is €113
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Premium bedding, pillow-top beds, desk, blackout curtains

Junior Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, River View

Premium bedding, pillow-top beds, desk, blackout curtains

Executive Suite, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • River view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite, Pool View

Premium bedding, pillow-top beds, desk, blackout curtains

Executive Suite, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Apartment

Executive Apartment

Executive Apartment

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • Sleeps 5
  • 2 Single Beds

Similar properties

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Pool
Kitchen
Laundry facilities
Free parking
9.0 out of 10, Wonderful, (377)
The price is €130
includes taxes & fees
5 Jan - 6 January 2025
Portside Hotel
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About the area

Map
13 Gladstone Road,Gisborne 4040, Gisborne, 4040

What's nearby

  • Gisborne Wine Centre - 7 min walk
  • Gisborne Harbour - 11 min walk
  • Eastwoodhill Arboretum - 17 min walk
  • Kaiti Hill - 19 min walk
  • Midway Beach - 5 min drive

Getting around

  • Gisborne (GIS) - 7 min drive

Restaurants

  • ‪Kfc - ‬11 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Subway - ‬13 min walk
  • ‪Burger King - ‬10 min walk
  • ‪Yoko'Sushi Express Cafe - ‬6 min walk

About this property

Emerald Hotel

Situated by the ocean, Emerald Hotel is a great choice for a stay in Gisborne. Guests can enjoy the seasonal outdoor pool, and kayaking and surfing/body boarding are nearby. Fellow travellers say great things about the helpful staff.

Languages

English

At a glance

Hotel size

  • 49 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 9:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 3 per cent for credit card payments
  • The front desk is open daily from 8:00 AM - 8:30 PM
  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered on-site self-parking
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Surfing/body boarding nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • Front desk (limited hours)
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Seasonal outdoor pool

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: NZD 150.00 per accommodation, per stay

Optional extras

  • Credit card charges are subject to an extra charge of 3 per cent

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from November to March

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Quality Hotel Emerald Gisborne
Quality Hotel Emerald
Quality Emerald Gisborne
Emerald Hotel Gisborne
Emerald Gisborne
Emerald Hotel Hotel
Emerald Hotel Gisborne
Emerald Hotel Hotel Gisborne

Frequently asked questions

Does Emerald Hotel offer free cancellation for a full refund?
Yes, Emerald Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Emerald Hotel?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Emerald Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Emerald Hotel?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Emerald Hotel?
Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Check-out time is 10 AM.
What is there to do at Emerald Hotel and nearby?
Have fun with activities such as cycling, kayaking and sailing, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Emerald Hotel also has a seasonal outdoor pool.
What's the area around Emerald Hotel like?
Emerald Hotel is a short 7-minute drive from Gisborne (GIS) and 7 minutes' walk from Gisborne Wine Centre.

Emerald Hotel Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very good

Damian, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

One night business trip
Pita, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The Emerald Hotel - Lisa and Staff
This is the second time I have stayed at the Emerald Hotel in Gisborne. I don’t think I would stay anywhere else. The quality of the rooms are exceptional. They are decent sized rooms and excellent value for money. Compared to other hotels around the country, they are shoebox sized compared to the rooms at the Emerald. Lisa and her team are incredibly friendly and their service is exceptional. Lisa went above and beyond in advising us on the best places to go in Gisborne for food and grocery shopping. She is a wonderful hotel manager and I am grateful for the service that she provided. Overall I thoroughly recommend the Emerald Hotel as a place to stay in Gisborne.
J, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Tiago, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were amazing, thank you for all your efforts and making our stay memorable will definitely be back
Delish, 3-night family trip
Verified Wotif guest review

2/10 Poor

The location is great
Lisa, 2-night trip
Verified Expedia guest review

6/10 Good

.
Dale, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Skylah, 2-night trip
Verified Expedia guest review

4/10 Fair

Peter, 1-night trip
Verified Expedia guest review

6/10 Good

central location, alot of closed up buildings around the area. across the road to police station. good off street parking. clean & tidy, great black out curtains. never someone on reception always have to make a phone call to get someone to come to reception.
kirsty, 2-night romance trip
Verified Expedia guest review

8/10 Very good

It was fine
Noeline, 1-night family trip
Verified Expedia guest review

8/10 Very good

Tyrone, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I use to stay at this property many years ago, was always a stand out in every way. Sadly the property needs a lot of love. Buckets everywhere to catch rain on the ground floor. The rooms cleanliness is not good. Never seen a bathroom floor so dirty. Finger prints on tv. Washed cutlery before using. Hallway tables covered in dust. I would love to see this hotel come back to its own. 😔
Joanne, 1-night business trip
Verified Wotif guest review

6/10 Good

Hotel is big ! And pigeons love the outdoor area near the pool . Rooms were nice
Erin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Enjoyed my short stay at Emerald Hotel. Staff were very helpful
Dean, 1-night business trip
Verified Wotif guest review

10/10 Exceptional

Loved the veiw Room was cosy spacious and warm Bed was comfortable Price was worth it Overall it was good Would highly recommend and would stay again.
Bruce, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Was a good stay
Lawrence, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Vandna, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Large room, bonus lounge/dining room! pool is not heated so didn’t use
Vanessa, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Since the Emerald has had a new Manager they have been trying to do some fundamental maintenance and cleaning it is definitely improving and still needs more work but can't fault them for continuing to get the place in order as it is a big task. Well done Management
Ngarangi, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Had good room with great view.
Kihirini, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

matthew, 1-night trip
Verified Wotif guest review

8/10 Very good

Spacious room and a nice restaurant pub next door.
Craig, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Unfortunately the undesirable locals on motorcycles hooning up and down the footpath and road were a put off...
Clyde, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mohammad, 1-night trip
Verified Expedia guest review