125 Pine Mountain Rd, Pigeon Forge, TN, 37863-3308
What's nearby
Old Mill - 13 min walk
LeConte Center at Pigeon Forge - 15 min walk
The Ripken Experience - Pigeon Forge - 3 min drive
Dolly Parton's Stampede Dinner Attraction - 3 min drive
Island at Pigeon Forge - 3 min drive
Getting around
Alcoa - Knoxville Airport (TYS) - 54 min drive
Restaurants
The Old Mill Restaurant - 13 min walk
Margaritavile - 3 min drive
McDonald's - 16 min walk
Baskin-Robbins - 5 min walk
Golden Corral - 17 min walk
About this property
Surestay Plus By Best Western Pigeon Forge
At Surestay Plus By Best Western Pigeon Forge, you'll be a short five-minute drive from LeConte Center at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction. Also, Island at Pigeon Forge and Titanic Museum are a short five-minute drive away. Fellow travellers say good things about the comfortable beds and helpful staff.
Languages
English
At a glance
Hotel size
65 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) in rooms*
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Wireless Internet access (surcharge) (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Phone
Desk chair
Food and drink
Microwave
More
Housekeeping (on request)
Fees & policies
Optional extras
WiFi is available in guest rooms for USD 0 per stay (rates may vary)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Surestay Plus By Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel
Surestay Plus By Best Western Pigeon Forge Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel Pigeon Forge
Frequently asked questions
Does Surestay Plus By Best Western Pigeon Forge offer free cancellation for a full refund?
Yes, Surestay Plus By Best Western Pigeon Forge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Surestay Plus By Best Western Pigeon Forge?
Sorry, pets aren't allowed.
Is parking offered on site at Surestay Plus By Best Western Pigeon Forge?
Yes, there's free self parking.
What are the check-in and check-out times at Surestay Plus By Best Western Pigeon Forge?
Check-in start time: 3:00 PM; check-in end time: 11:00 AM. Check-out time is 11:00 AM.
What's the area around Surestay Plus By Best Western Pigeon Forge like?
Surestay Plus By Best Western Pigeon Forge is a short 15-minute walk from LeConte Center at Pigeon Forge and 13 minutes' walk from Old Mill. Travellers say that this hotel is in a good location.
Surestay Plus By Best Western Pigeon Forge Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Good
27 January 2025
Budget friendly and clean
Cheap, clean, comfortable. I was surprised based on the price but will definitely stay again.
Tonya
Tonya, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 January 2025
Good motel for a very reasonable price. Very clean and comfortable. Staff friendly. Breakfast sparse but next to Shoneys. Doesn’t look like much from the outside but inside is updated and nice.
Pamela
Pamela, 2-night trip
Verified Hotels.com guest review
6/10 Good
22 January 2025
Tucker
Tucker, 3-night trip
Verified Hotels.com guest review
8/10 Very good
18 January 2025
Keep pots and pans for cooktop!
It would have been a lot better had I actually been able to use the cooktop! I feel like they should keep pots and pans in the office to get when you check in so guest can actually use the cook top!
Melissa
Melissa, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
10 January 2025
Matthew
Matthew, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 January 2025
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 January 2025
Would stay again
Everything was clean and bed comfortable, my 2 main criteria. We liked the breakfast. The staff was helpful in adding on another night on at the last minute as I needed a handicap accessible room. Would stay again
Catherine
Catherine, 2-night trip
Verified Hotels.com guest review
4/10 Fair
26 December 2024
Denise
Denise, 4-night trip
Verified Hotels.com guest review
6/10 Good
21 December 2024
Good place
Very nice place to stay.
Donna
Donna, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 December 2024
Curtis
Curtis, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 December 2024
Melissa
Melissa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Elizabeth
Elizabeth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Jonathan
Jonathan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
hkawn
hkawn, 3-night trip
Verified Hotels.com guest review
8/10 Very good
6 December 2024
Jennifer
Jennifer, 2-night trip
Verified Hotels.com guest review
2/10 Poor
27 November 2024
No way
Cheryl
Cheryl, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Excellent
Excellent experience overall
Christopher
Christopher, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Curtis
Curtis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Curtis
Curtis, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Girls trip 2024
Clean and spacious! Parking was great! Quiet and safe.
Will return and hopefully soon!
Christina
Christina, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
18 November 2024
Hilda
Hilda, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 November 2024
Kenneth
Kenneth, 2-night trip
Verified Hotels.com guest review
8/10 Very good
15 November 2024
surety Pigeon Forge
Verified traveller
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Weekend get a way
Christina
Christina, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 November 2024
Clean & comfortable
Room, hotel lobby and breakfast area were all very clean. Room was especially nice, modern, comfortable. Staff were also nice.
Only one small problem, we had no room service. Small inconvenience because all we needed was fresh towels, went to the lobby and were given towels.