35 - 37 Hang Trong, Hoàn Kiem, Hanoi, vietnam, 10000
What's nearby
Hoan Kiem Lake - 3 min walk - 0.3 km
St. Joseph's Cathedral of Hanoi - 5 min walk - 0.4 km
Hanoi Old Town Night Market - 6 min walk - 0.6 km
Thang Long Water Puppet Theatre - 7 min walk - 0.6 km
Hanoi Opera House - 15 min walk - 1.3 km
Getting around
Hanoi (HAN-Noi Bai Intl.) - 45 min drive
Hanoi Railway Station - 17 min walk
Ga Thuong Tin Station - 17 min drive
Hanoi Long Bien Station - 18 min walk
Restaurants
Phở 10 Lý Quốc Sư - 3 min walk
Pizza 4Ps 11B Bảo Khánh - 3 min walk
Met Restaurant - 1 min walk
Hidden Alley - 3 min walk
Pho 69 - 1 min walk
About this property
L’HÔTEL du LAC Hanoi
L’HÔTEL du LAC Hanoi features a rooftop terrace and puts you within a five-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Also, Hanoi Old Town Night Market and Quan Chuong Gate are within a 15-minute walk. The helpful staff and restaurant get great marks from fellow travellers.
Languages
English, Vietnamese
At a glance
Hotel size
66 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site valet parking (VND 300000 per day)
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Facilities
Rooftop terrace
Full-service spa
Massage/treatment rooms
Lockers available
Accessibility
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Handrails in hallways
Handrails in stairwells
Well-lit path to entrance
Hardwood flooring in room
Deep-pile carpet in room
Room amenities
Be entertained
32-inch LCD TV
Home comfort
Air conditioning
Minibar
Dressing gowns and slippers
Children's slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
In-room massage
Individually decorated
Freshen up
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Phone
Desk chair
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Local maps
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Fees & policies
Parking
Valet parking costs VND 300000 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
This property accepts credit cards, debit cards and cash.
Property Registration Number 02439346333
Also known as
L'Hôtel du Lac Hanoi
L’HÔTEL du LAC Hanoi Hotel
L’HÔTEL du LAC Hanoi Hanoi
L’HÔTEL du LAC Hanoi Hotel Hanoi
Frequently asked questions
Does L’HÔTEL du LAC Hanoi offer free cancellation for a full refund?
Yes, L’HÔTEL du LAC Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at L’HÔTEL du LAC Hanoi ?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at L’HÔTEL du LAC Hanoi ?
Yes. Valet parking costs VND 300000 per day.
What are the check-in and check-out times at L’HÔTEL du LAC Hanoi ?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at L’HÔTEL du LAC Hanoi and nearby?
L’HÔTEL du LAC Hanoi has a spa.
Are there restaurants at or near L’HÔTEL du LAC Hanoi ?
Yes, there's an on-site restaurant.
What's the area around L’HÔTEL du LAC Hanoi like?
L’HÔTEL du LAC Hanoi is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 5 minutes' walk from St. Joseph's Cathedral of Hanoi. Travellers say that the local area is very central perfect for sightseeing.
L’HÔTEL du LAC Hanoi Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
10/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
26 December 2024
Lovely hotel and staff were very helpful and pleasant.
Julie
Julie, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Wife's birthday celebration
We stayed here with my wife to celebrate her birthday. The hotel staff went out of their way to make my wife feel absolutely loved by every staff member from the moment of arrival, to our departure. They exceeded our expectations and went above and beyond. The experience was unforgettable and definitely recommend
young hun
young hun, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
Incredible Breakfast and Hospitality
Staff were amazing! The breakfast was included but seemed so custom and we had everything made to serve. Overall is wonderful. The manager of the restaurant, Rosie, is extremely exceptional to make our stay even better. Most staff spoke English or at least tried hard to help us. The hotel is in the Old Quarter and within walking distance of everything. Absolutely recommend this hotel.
May
May, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Amazing hospitality
Hospitality was incredible. There was some work upgrade being done at the hotel but they send you a letter ahead but we didn’t experience and issues. Breakfast was included and was exceptional and they serve you custom as you order it fresh. I would stay here again.
May
May, 2-night family trip
Verified Hotels.com guest review
6/10 Good
11 December 2024
Great location
Hotel nextdoor is under construction at the moment so it was frequently very loud. Location of this hotel is perfect for having a walk to train street, old town, cathedral or french quarter.
There's a spa but the facility is somewhat basic. Any reviews you read of the spa keep in mind they stand and watch you review it so I suspect people rate it highly just to not be awkward.
Ian
Ian, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
The staffs are so warm-welcoming and friendly. They always try to help me out. Nice location and great breakfast. Highly recommended and will visit there again if i have a chance to visit Hanoi next time
JINYEONG
JINYEONG, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Superb service, good location
We had a great experience here - the staff really went the extra mile with their service. Location and condition are very good.
Hanley
Hanley, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
A Lovely Place to Stay
L'Hotel du Lac was excellent. It was in a great area with easy access to places of Interest. The staff was very friendly and helpful. If I return to Hanoi I would stay at L'Hotel du Lac again.
Danielle
Danielle, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Peter
Peter, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 November 2024
La atención del personal super amigable, hicieron una linda estadía, lo unico que no nos gustó, fue q nuestra ventana daba donde era el espacio para cosas de limpieza.
Silvana
Silvana, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
Wonderful 3 night stay. Convenient, welcoming and knowledgeable staff and delicious breakfast!
Joanne
Joanne, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
Lucy
Lucy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Wonderful stay at this hotel.
Staff could not have been more helpful, friendly and welcoming. They went out of their way to make our time in Hanoi very special.
Lucy
Lucy, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
My husband and I spent a week in Vietnam. Started off in Hochi min then in Hanoi. Hanoi far outweighed and we really enjoyed ourselves. A big contributing factor to our memorable holiday was staying at l'Hotel du Lac. Excellence is truly a moto the staff live by as they do their utmost best to serve and treat their guests like royalty. They also are very good at proactively assessing if you are not fully satisfied with something and rectify it. We enjoyed every aspect of our stay from the beautiful deco, the neat lovely rooms, the attention to detail, the breakfast food and hospitality, the spa treatment, the reception staff, the location etc. Highly recommend this hotel. A special thanks to Chloe who made our final check out experience great and rectified a checkout issue we encountered. Would be great if the hotel rooms supplied lotion as well amd not only bath gel etc.
Roselyn
Roselyn, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Fabulous
The ideal location in the heart of Hanoi my wife and we really enjoyed our stay here and we give this hotel five stars we had a balcony deluxe suite which was absolutely perfect, plenty of room for three large suitcases in a special area of the suitea huge balcony and an amenities filled bathroom all the staff were wonderfully attentive and informative always with a smile We shared cocktails at happy hour on the rooftop bar on the 13th floor giving us a wonderful view of the city We highly recommend this Hotel
DAVID
DAVID, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
Fantastic place to stay
Fantastic location, close to all the action, but very quiet rooms. Very clean and the staff were so friendly and helpful. Breakfast was amazing with a fantastic selection. Would definitely recommend to others and stay there again.
Susan
Susan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
Josephine
Josephine, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
7 October 2024
Louise
Louise, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 October 2024
Great stay in Hanoi
Great stay, room was in good condition and staff were really friendly and helpful
Saffron
Saffron, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 October 2024
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2024
This is a beautiful hotel in the heart of the old quarter. It is clean and well maintained, however the best quality is the excellent service provided by the staff and management. The hotel manager, Mary was exemplary and ensure we were treated like VIPs the entirety of our stay. Highly recommended.
Daniel
Daniel, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
28 September 2024
Edward
Edward, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 September 2024
This hotel was amazing. The staff were so helpful and went above and beyond to ensure we have a great stay. They were always willing to help and listen to any concerns. It’s in a convenient area. The breakfast had great variety. They also have a spa which was a relaxing experience. Overall, I would highly recommend staying.
Nazia
Nazia, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
21 September 2024
The hotel was chic looking and the room was very clean. The hotel staff were very friendly and helpful, particularly Ms Chloe who had provided me with a lot of useful information on the place around the Old Quarters. Kudos to her for her attentiveness and professionalism!
Alvin
Alvin, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2024
Nice & walkable location to lot of shops and eateries; staffs are polite and courteous: however, extremely and constant loud noises from the renovation of the adjacent hotel from 9am-5pm. We accepted the fact that any hotel in the old quarter will be limit in room space but the constant noise disturbance was deemed unacceptable. We contacted manager of the hotel and appropriate actions were taken to remedy our concerns. Very happy with the attention we received upon voicing our concern. Excellent services received overall.