2/10 Poor
11 January 2025
The morning of checkout. Around 6:30am, I went to take a shower and realized the shower would only go on with the hottest setting on. If I were to lower the temp no water was coming out. So there was no way any of us could shower in scolding water. My family and I were unable to cleanup before our checkout, which was very unfortunate since we had an event to attend by 8am. Went down and complained to front desk attendant, and he was very rude and dismissive to our current situation, which led to an argument. I will never stay at a Comfort Suites again. Horrible costumer service
Brian
Brian, 1-night family trip
Verified Hotels.com guest review