1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043
What's nearby
Shibuya Crossing - 3 min walk
National Stadium - 4 min drive
Tokyo Tower - 5 min drive
Tokyo Imperial Palace - 5 min drive
Meiji Jingu Shrine - 7 min drive
Getting around
Tokyo (HND-Haneda) - 17 min drive
Tokyo (NRT-Narita Intl.) - 70 min drive
Shinsen Station - 8 min walk
Daikan-yama Station - 17 min walk
Harajuku Station - 18 min walk
Shibuya Station - 1 min walk
Omote-sando Station - 18 min walk
Meiji-jingumae 'Harajuku' Station - 20 min walk
Airport shuttle (surcharge)
Restaurants
Restaurant Á bientôt - 1 min walk
フォルチェ - 1 min walk
ダイニングバー コーンバレー 渋谷店 - 1 min walk
estacion cafe - 1 min walk
回転寿司 みさき 京王渋谷店 - 2 min walk
About this property
Shibuya Excel Hotel Tokyu
Shibuya Excel Hotel Tokyu puts you a short five-minute drive from Shibuya Crossing and Roppongi Hills. Guests looking for a bite to eat can visit the 2 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, Tokyo Tower and Yoyogi Park are a short five-minute drive away. The helpful staff and location get great marks from fellow travellers. Public transportation is only a quick walk: Shibuya Station is steps away.
Languages
English, Japanese
At a glance
Hotel size
408 rooms
Arranged over 25 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Covered on-site self-parking (JPY 3000 per night; includes in/out privileges)
Height restrictions apply for on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
2 restaurants
Bar/lounge
Coffee shop
Room service
Working away
Meeting room
Conference space (108 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout curtains
Premium bedding
What to enjoy
In-room massage
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Continental breakfast is offered for an extra charge of approximately JPY 3500 per person
Airport shuttle service is offered for an extra charge of JPY 3200 per person (one-way)
Parking
Covered self-parking costs JPY 3000 per night with in/out privileges
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Shibuya Excel Hotel Tokyu
Excel Hotel Tokyu
Shibuya Excel Tokyu
Excel Tokyu
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo
Frequently asked questions
Does Shibuya Excel Hotel Tokyu offer free cancellation for a full refund?
Yes, Shibuya Excel Hotel Tokyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Shibuya Excel Hotel Tokyu?
Sorry, pets aren't allowed.
Is parking offered on site at Shibuya Excel Hotel Tokyu?
Yes. Self-parking costs JPY 3000 per night.
Is an airport shuttle service offered by Shibuya Excel Hotel Tokyu?
Yes, an airport shuttle is available. The charge is JPY 3200 per person one-way.
What are the check-in and check-out times at Shibuya Excel Hotel Tokyu?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Shibuya Excel Hotel Tokyu and nearby?
Recommended spots to visit include Shibuya Crossing (3-min walk) and National Stadium (1.8 mi), along with Tokyo Tower (2.9 mi) and Tokyo Imperial Palace (3.6 mi).
Are there restaurants at or near Shibuya Excel Hotel Tokyu?
Yes, there are 2 on-site restaurants.
Does Shibuya Excel Hotel Tokyu have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Shibuya Excel Hotel Tokyu like?
Shibuya Excel Hotel Tokyu is in Shibuya, a short 1-minute walk from Shibuya Station and 3 minutes' walk from Shibuya Crossing. Travellers say that the area is walkable and good for families.
Shibuya Excel Hotel Tokyu Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
2 February 2025
Worth it!
Amazing view, right in the heart, stones throw from amazing food. Worth it.
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 January 2025
Sydney R
Sydney R, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 January 2025
Friendly staff who helped us with our lost bag in the train. Big and clean room. Lots of restaurants nearby and shopping area. Highly recommended.
Edna
Edna, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 January 2025
Great location
Location Location Location
Simon
Simon, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 January 2025
Excellent all around!
Being in the heart of Shibuya, the hotel was very well maintained and service was excellent. The room was well equipped and had a great view of shibuya scramble crossing from the 21st floor. Easy access to shibuya station, shops and restaurants located below the hotel. Did not have any issues with noise at all. Bed and pillows were very comfortable. The hotel lobby also has a money exchange machine. The rates were comparable to others in the area.
I would stay here again and recommend to others.
Verified traveller
5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 January 2025
Rejina
Rejina, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 January 2025
Paul
Paul, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 January 2025
Margarita
Margarita, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
4 January 2025
Perfect location in Shibuya but rooms a bit ols especially the bathroom
Jose Mari
Jose Mari, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 January 2025
Excellent Location and Great Service
I recently stayed at a hotel near Shibuya Station, and it was an excellent choice for anyone looking to explore Tokyo. The location was fantastic—just a short walk from Shibuya Station, making it incredibly convenient for accessing public transport and iconic sights like Shibuya Crossing.
The area is surrounded by countless food outlets, offering everything from casual local eateries to more upscale dining options. Whether you’re in the mood for ramen, sushi, or even international cuisine, there’s something for everyone within walking distance.
The service at the hotel was equally commendable. The staff were friendly and attentive, always ready to assist with directions or recommendations. My room was clean and well-maintained, with all the basic amenities needed for a comfortable stay.
If you’re looking for a hotel in Tokyo that combines a prime location with great service, this is an excellent option. I’d happily stay here again on my next trip!
Verified traveller
5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 January 2025
Dhanya Bankapur
Dhanya Bankapur, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 January 2025
Verified traveller
6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 December 2024
View of Shibuya crossing
Fantastic view of the Shibuya crossing. This room for the extra money does not disappoint.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 December 2024
Amazing Location
Our stay at the Shibuya Excel hotel was exceptional. The service and rooms were great. Without a doubt the main feature was the location, in the center of Shibuya. Close to everything we could have want and need. 100% recommended!
jesenia
jesenia, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 December 2024
It was an amazing stay in Shibuya
Alejandro
Alejandro, 6-night trip
Verified Hotels.com guest review
6/10 Good
23 December 2024
Great location comfortable room
Greta location and wonderful room!
Hilary
Hilary, 6-night family trip
Verified Hotels.com guest review
8/10 Very good
22 December 2024
Location Location Location
The location of this hotel was excellent for anyone who wants to explore the Shibuya and nearby neighborhoods! The convenience of it being right by the Shibuya station was the deciding factor of us despite it being quite an expensive option. There are also numerous dining options nearby. The hotel staff were friendly and helpful. We pretty much confirmed all the directions of nearby attractions with reception and they patiently explained. Breakfast was delicious. The only downside for us was finding the actual entrance to the hotel! The room that we stayed in could use an update as well.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 December 2024
Kekoa
Kekoa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Jessi
Jessi, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2024
This is our second time staying at the hotel. Superb location and a view of the famed Shibuya Crossing!
Verified traveller
7-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Royal housekeeping services!
We were thrilled with the room services from housekeeping who saw to every detail of our comfort…
BILL
BILL, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Christine
Christine, 5-night trip
Verified Hotels.com guest review
8/10 Very good
28 November 2024
Jasmin
Jasmin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Wonderful Hotel
The staff went above and beyond to help us in Tokyo. They arranged luggage transfer to our next location, helped us with reservations, and made sure we got where we needed to go. Their help made our trip seamless and fun!
Holly
Holly, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
24 November 2024
Great location
Location is second to non. Everything is just below the hotel from food to 7-11 to transport. Only negative part is the room. Bed abit to hard to my liking and below are too soft. Size is acceptable