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Real InterContinental Guatemala, an IHG Hotel

5.0 star property
Luxury hotel with 4 restaurants, near Plaza Fontabella Shopping Center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Real InterContinental Guatemala, an IHG Hotel

Reception
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
View from room
2 outdoor pools, pool loungers
Daily buffet breakfast (GTQ 159 per person)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • Spa
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Children's pool
  • Hot tub
  • Room service
  • Coffee shop/cafe
  • In-room childcare
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
The price is €170
includes taxes & fees
11 Jan - 12 January 2025

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for 1 King Classic

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

1 King Classic

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Room, 2 Double Beds, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Club lounge access (High Floor)

City view

Premium Room, 2 Double Beds, Club lounge access (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 39.0 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Classic City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

2 Double Classic City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Club lounge access

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite, 1 King Bed, Club lounge access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Classic

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

2 Double Classic

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 39.0 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

View from room

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for 1 King Premium City View High Floor

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

1 King Premium City View High Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Premium High Floor

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

1 King Premium High Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Classic City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

1 King Classic City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access (High Floor)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite, 1 King Bed, Club lounge access (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Premium High Floor

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

2 Double Premium High Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Club lounge access (High Floor)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed, Club lounge access (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

View from room

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, City View (High Floor)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, City View (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 66 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

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About the area

Map
14 Calle 2-51 Zona 10, Guatemala City, 01010 Guatemala

What's nearby

  • Plaza Fontabella Shopping Center - 4 min walk - 0.4 km
  • Oakland Mall - 11 min walk - 1.0 km
  • U.S. Embassy in Guatemala - 14 min walk - 1.2 km
  • La Aurora Zoo - 16 min walk - 1.4 km
  • Paseo Cayala - 8 min drive - 7.2 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 15 min drive
  • Airport pickup service
  • Area shuttle (surcharge)

Restaurants

  • ‪San Martín - ‬2 min walk
  • ‪Tanoshii - ‬1 min walk
  • ‪Restaurante La Poza - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪The Market - ‬1 min walk

About this property

Real InterContinental Guatemala, an IHG Hotel

Real InterContinental Guatemala, an IHG Hotel is just 2.9 mi (4.7 km) from the airport and offers pick-up service (available on request). Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or reflexology, and The Market, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a bar/lounge and a 24-hour health club. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 239 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms

Parking

  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport pick-up from 5:00 AM to 11:00 PM*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Ecotours nearby
  • Mountain climbing nearby

Working away

  • 24-hour business centre
  • 20 meeting rooms
  • Computer station
  • Conference centre (6186 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2000
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour health club
  • 2 outdoor pools
  • Art gallery on-site
  • Bike parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • Local culture and ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Reception hall
  • Beaux Arts architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 80
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 110
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed-captioned TV
  • Grab bar in bath
  • Bath grab bar (centimetres): 84
  • Accessible bath
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 48-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired Internet
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Dining

The Market – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Tanoshii – This sushi bar specialises in sushi and serves lunch, dinner and light fare. Open daily.
Picasso Stone Flame Oven – This restaurant specialises in Mediterranean cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GTQ 159 per person
  • Airport shuttle service is offered for an extra charge of GTQ 144 per vehicle. Maximum occupancy 3
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between midnight and 3:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for GTQ 160.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GTQ 600 per stay (maximum GTQ 600 per stay)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 10 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Real InterContinental Guatemala Hotel
Real InterContinental Guatemala
Real Intercontinental Guatemala Hotel Guatemala City
Intercontinental Guatemala City
Real Intercontinental Guatemala City
Real InterContinental Guatemala Guatemala City
Real InterContinental Guatemala
Real InterContinental Guatemala an IHG Hotel
Real InterContinental Guatemala, an IHG Hotel Hotel
Real InterContinental Guatemala, an IHG Hotel Guatemala City

Frequently asked questions

Does Real InterContinental Guatemala, an IHG Hotel offer free cancellation for a full refund?
Yes, Real InterContinental Guatemala, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Real InterContinental Guatemala, an IHG Hotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Real InterContinental Guatemala, an IHG Hotel?
Yes, dogs are welcome. There's a charge of GTQ 600 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is an airport shuttle service offered by Real InterContinental Guatemala, an IHG Hotel?
Yes, a shuttle from the airport to the hotel is available from 5:00 AM to 11:00 PM on request. The charge is GTQ 144 per vehicle.
What are the check-in and check-out times at Real InterContinental Guatemala, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Real InterContinental Guatemala, an IHG Hotel and nearby?
Have fun during the warmer months with activities nearby such as mountain climbing. Additional recreation nearby includes casino gaming and ecotours. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Real InterContinental Guatemala, an IHG Hotel also has a 24-hour health club and a sauna, as well as a garden.
Are there restaurants at or near Real InterContinental Guatemala, an IHG Hotel?
Yes, there are 4 on-site restaurants, featuring international cuisine.
Does Real InterContinental Guatemala, an IHG Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Real InterContinental Guatemala, an IHG Hotel like?
Real InterContinental Guatemala, an IHG Hotel is a short 3-minute walk from Avenida La Reforma and 4 minutes' walk from Plaza Fontabella Shopping Center.

Real InterContinental Guatemala, an IHG Hotel Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Luis, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Does not worth price
had a disappointing experience during my stay. The staff was not as accommodating as expected, and the room was not cleaned to an acceptable standard. I had to request towels multiple times, and after waiting over an hour for the first request, I had to follow up with a second call. This lack of responsiveness was frustrating and impacted my overall experience. Carpets in room stained and nasty..never cleaned , foreign objects on floor.
H, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Our stay was good , Friendly and help full staff. Nice Breakfast.
Alcides, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Paola, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Lee Merril, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nadia, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Analia, 1-night trip
Verified Expedia guest review

6/10 Good

Misael, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff
Ronald, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

The personal working was very friendly and service very good amazing
victor, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice property, friendly staff very helpful. The little bit I walked around the area felt unsafe guards at every store nearby. Great place to stay, would explore outside the hotel
mark, 1-night trip
Verified Expedia guest review

2/10 Poor

Place is falling apart
Antonio, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Very good hotel in the bustling Zona Viva of Guatemala City. Staff was friendly and helpful. Only negative was that the pool is closed for renovation which I did not realize at the time of booking. They are offering an alternate pool down the street…
Todd, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel
Alex, 2-night business trip
Verified Expedia guest review

8/10 Very good

el gym
Javier Eduardo, 2-night trip
Verified Expedia guest review

10/10 Exceptional

sanjay, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing
Geilanni, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great option
Gabriel, 2-night business trip
Verified Expedia guest review

8/10 Very good

SPA unavailable due to booking from people outside the hotel
DAVID, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Oscar A, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice accommodations and gently/helpful staff. Location is good at Zone 10, close to Oakland Mall and dinning options.
Oliver, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This hotel is by far its my favorite in Guatemala City. Talk about 5 star service . Everything about this hotel is top notch . The staff and friendly demeanor of everyone there .
Stan, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Xavier, 1-night trip
Verified Expedia guest review

8/10 Very good

This hotel is outdated and way overpriced. The rooms smelt bad and felt dirty. The area was convenient and the staff was helpful with setting us up with a ride from the airport. Overall I would choose a different place to stay.
Sher, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Judy, 4-night trip
Verified Hotels.com guest review