4/10 Fair
13 January 2025
WORST HOTEL STAY/ EXPERIENCE EVER!!!
The breakfast was awful. They intially advertised that they served happy hour with free appetizers each night but we were told once we got there that they just got bought out by a different company and that they no longer offer the hapoy hour/free appetizers. The main elevator in the hotel was broken and not useable our entire stay. They also informed us that they were out of any blankets or comforters for our beds so we just had to sleep with several sheets when it was 30 degrees outside. The pull out sofa sleeper mattress was flithy when we pulled it out to use it for my 15 year old to sleep on. It had dirty/used sheets on it and the dirty sheets were all wadded up and there were dirty used kleenex tissues on this mattress as well when we intially opened it up. The hair conditioner dispenser in the shower never worked even after trying to fix it ourselves several times. So we never got to use any hair conditioner our entire 3 night stay. The kleenex box in the wall in the bathroom had only one kleenex left in it when we first checked into our room. Also in the bathroom, the toliet paper roll we received on the toliet paper roll holder only had less than a 1/4 roll of toliet paper left on it. Again, the breakfast was the absolute worst breakfast we ever tried eating at a hotel before. We never went back for the breakfast after that. The phone number we tried calling for this hotel was also disconnected. For $123 per night, per room, this hotel was the worst hotel ever.
Gregory
Gregory, 3-night family trip
Verified Hotels.com guest review