8/10 Very good
2 January 2025
A bit let down
This hotel is relatively new and it is just a block from the Empress and two from the waterfront and Government Street. We had booked a King suite 'with a view' and got 'upgraded' to a "Deluxe Suite" with a great view of the construction across the street. Was it because of the kids, or that we we were using rewards? Bed was comfy, but pull out couch was very much not. My kids wouldn't even sleep on it on the frame so we pulled it onto the floor. The hotel would be advised to invest in some higher quality mattresses for their sofa beds. The 'kitchenette' was a counter with a microwave, sink and small fridge. That is no different from what is offered in other hotels in regular rooms. There were no small collection of plates or silverware, just three wine glasses and paper coffee cups ( we went out and bought some paper plates and disposable cutlery to use). We had two kids and were hoping to do laundry, but there was no laundry room and very overpriced laundry service (the closest laundromat was about two miles away - it would have been cheaper to have one of us uber therr than pay the $70 for four pairs of kids pants and two pairs of socks). There is a Kuerig, however, and the little fitness center was adequate for working out, with a couple of treadmills and a Peloton bike, along with some weights. Oh, and the construction? They start work around 7am during the week and done by 5. They start later on Saturdays, and don't work Sunday.
Dyana
Dyana, 4-night family trip
Verified Hotels.com guest review
